- Liked: Staff & service, amenities, property conditions & facilities
My girlfriend and I travelled to St. Maarten in September 2019 for her birthday. I wanted to make it extra special for her since I was planning to propose. Before my trip, I was in constant contact with Alana to plan this special moment. She ensured me that the resort was LGBT friendly, which is a must for me when I travel, and Sonesta Ocean Point was indeed friendly to us. Alana along with the concierge and the spa, helped me plan a very nerve racking-moment. Alana assisted with any reservations that needed to be made. She even helped me distract my now fiancé so I could decorate the room for her. The resort was beautiful. Our room was amazing, and our view was even better. Hotel staff ensured that it was cleaned every day and left chocolates on our pillows. The beach was clean, water was refreshing. We enjoyed the activities that took place during our stay, including the nighttime BBQ and live music. The restaurants served good food and the drinks were consistently flowing. Overall, we enjoyed our time. We wished we would have gotten a chance to try the food at Sonesta Maho Beach, but we preferred to stay on the adults only side. Additionally, a few of the staff REALLY helped us have a good time. So, thank you to Alana (Sales Manager), Natoya (Waitress at Azul), Damien (Bartender at Azul), Alex (Bellman), and the ladies (who’s names I forgot sorry) at the Serenity Spa. Thank you all for such a memorable time at your resort. We hope to be back soon, maybe for the honeymoon!!