Skip to main content
Beginning of main content

Best Western Prima Hotel Wroclaw

4.0 out of 5.0

Recent guest reviews

The hotel is situated in a good place of town and easy to use as a base on foot. Hotel reception was pleasant and staff on front desk really friendly. Sadly that's the good points over. Rooms really dated with no working air conditioning or opening windows. We requested the heating to be turned down as you couldn't adjust it in the room. We tried to even settle on a fan just to do something but the hotel didn't even have those. It was a last minute decision to go here and wish I hadn't. Safe to say I won't be staying here again.

Hotel is greatly located, few steps from Rynek but on a quiet street. Reception staff is very responsive to all your needs. Breakfast - limited variety of cold cuts, some sausages, soup, muesli&serials, few types of youghurt , some fruits. Although it’s fairly enough, it’s smhowe unenthusiastic. Rooms: spacious, bit outdated, but in that part of the city it’s even charming. However, the biggest problem is the air conditioning in the rooms. It is centralized and definitely old, in my opinion, so in the room , no matter how you change temperature, the only thing you really can do - it’s turn it off. Windows cannot be open. So - when it’s heated, there’s no air at all . It makes your skin dry and your sleep uncomfortable. So hotel is pretty, but without the air...(((

Stayed for four nights. Brilliant location close to the main square with its selection of brilliant restaurants. Rooms clean and comfortable. Staff helpful and pleasant. Breakfast pretty standard hotel fare. Hot watar a bit sporadic, if ofher users are 'on-line'! Wifi excellent.

You can't beat the location just steps away from the town square (Rynek) and within walking distance to many sights in town. This hotel has probably seen better days when it comes to decor and modern features but for being quite old it's well kept. The bar area is dark and not very inviting.We had a double room on the second floor. It was clean but the bathroom was very cold and had an institutional feel to it. I can't stand carpeted floors,but they are everywhere so wisely I bring indoor shoes when I travel. Walls must be thin,because you here everything going on next door! Breakfast was sufficient and had everything you would expect . My daughter loved the freshly baked bread. This hotel is a good choice for staying in the city center and since breakfast is always included and good,I will choose this hotel again. Staff was if not to friendly at least very polite,and they did speak English.

Visited in February for 4 nights and hotel in excellent location just off the main square in Wroclaw. Rooms a little dated however for money paid can have no complaints and breakfast was very good. Staff all very helpful and sauna was another positive for the hotel. Would have no hesitation in recommending this hotel.

We stayed here for 3 nights in May and the weather was glorious.The hotel is in the centre of the old town. Just step outside and you are surrounded by architecture, interesting places to visit, restaurants and of course the main square. The room was a good size with tea and coffee provided and even some English channels on the TV. The air con was great which is an important aspect for me.Free WiFi that actually worked was a hit for us. The bathroom was large and the only downside was that it was a shower over the bath rather than a proper shower but that's me being picky! Breakfast was amazing. So much choice of both hot and cold food and plenty of it. Staff were helpful and friendly.The hotel was clean and well maintained. A little old fashioned in decor but that goes with several Polish hotels and restaurants we have been to. We would certainly return and recommend this especially if, like us, you enjoy walking the city and then having a huge choice of restaurants and bars close by in the evening.

I spent two nights in this nice hotel in Wroclaw city centre during a short business trip. Not my first time in this city, but first time in the Best Western Prima hotel. It is very well located to enjoy the nice old city (in 3 minutes you are in the city central square), but being on the borders of the central area is as well good to reach the office via Taxi or public transport. The room was quite big (I got a double room) and clean; furniture was extremely simple and "low profile" I would say, but this is not my main concern when travelling for business. I got anyway all what is needed. The breakfast service has been excellent and the room where it was held extremely nice. Very wide choice, high quality, warm atmosphere. The best start of the day you can have before a day in the office. Last but not least, the personnel at the reception has always been kind, fast and open to help for all the needs I had. Overall a short but fairly good experience!

I visited Best Western Prima Hotel over Easter. It's a well located hotel just a minute or two from the main square with very polite and helpful staff. My room was what they call "oversized" and was overlooking the main road and river. If it bothers you there could be some noise from traffic and trams from rooms located in this position. There were three windows in my room so it felt light and airy although I think the air conditioning wasn't turned on at this time of year. The King size bed had a King size bottom sheet which was slightly spoilt by having two single quilt covers on top but I am told that this can be commonplace. Nevertheless, a comfortable room that was kept spotlessly clean. Kettle, tea and coffee are provided and replenished and the same with bathroom toiletries. Extras of both can also be obtained from reception. The TV in my room only had three English channels but I didn't come to Wroclaw to watch TV. Wi-Fi in the room, which was free, was excellent. The breakfast buffet was plentiful with a wide choice of food, some hot, and scrambled or fried eggs would also be done to order if required. Because it was Easter some restaurants that I wanted to try were closed so I tried a steak in the hotel restaurant. Unfortunately it was a "formed" steak, i.e. manufactured into a specific shape, and therefore not very appealing. This was my only real let down at the hotel. All in all this hotel made a lovely choice for a weekend break. Wroclaw itself has a lovely square and the elves dotted around are so cute. However, there wasn't much else to do unless you plan trips so, much as I enjoyed my stay at this hotel, for this reason I won't be back. However, when planning new trips I will definitely consider staying at other Best Western hotels based on my experience at the Prima Hotel.

We were a group of six that stayed here for three nights. Breakfast was the big winner at this hotel, together with a friendly and helpful staff! The rooms looks neat and tidy, but the air conditioning really needs a work-over! Some in our group had to change room after the first night since it became too hot to sleep, and the windows couldn't be opened........

A very nice hotel, central but just far enough out of the main area not to be noisy but the trams going past my room, which was at the back of the hotel, were a bit annoying. Staff are extremely helpful and the included breakfast is good value with everything you want.

ul. Kielbasnicza 16-19 Wroclaw Lower Silesian

Hotel highlights

  • Walking distance to Rynek and Wroclaw University
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Wroclaw City Center, Best Western Prima Hotel Wroclaw is within a 5-minute walk of Rynek and within 15 minutes of other popular attractions like Wroclaw University. This 4-star hotel has 78 guestrooms and offers free in-room WiFi, a health club, and a spa tub. It's in central Srodmiescie and also close to Wroclaw Cathedral and Raclawice Panorama.


Start your day off right with a free buffet breakfast. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


All of Best Western Prima Hotel Wroclaw's 78 rooms are air-conditioned and have an array of amenities, including minibars, phones, and desks. Guests can expect free WiFi and TVs with satellite channels. Hair dryers are also standard.

Property features

At Best Western Prima Hotel Wroclaw, guests have access to a health club, a spa tub, and a sauna. Self parking is available for PLN 60.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, 2 meeting rooms, and conference space.

Room options

Standard Room, 1 Twin Bed, Non Smoking

Twin 1 | Sleeps 1

Standard Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Standard Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking (Oversized Room)

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

64% of guests recommend this hotel

Total of 298 reviews