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Best Western Prima Hotel Wroclaw

4.0 out of 5.0

Recent guest reviews

We stayed here for 3 nights in May and the weather was glorious.The hotel is in the centre of the old town. Just step outside and you are surrounded by architecture, interesting places to visit, restaurants and of course the main square. The room was a good size with tea and coffee provided and even some English channels on the TV. The air con was great which is an important aspect for me.Free WiFi that actually worked was a hit for us. The bathroom was large and the only downside was that it was a shower over the bath rather than a proper shower but that's me being picky! Breakfast was amazing. So much choice of both hot and cold food and plenty of it. Staff were helpful and friendly.The hotel was clean and well maintained. A little old fashioned in decor but that goes with several Polish hotels and restaurants we have been to. We would certainly return and recommend this especially if, like us, you enjoy walking the city and then having a huge choice of restaurants and bars close by in the evening.

I spent two nights in this nice hotel in Wroclaw city centre during a short business trip. Not my first time in this city, but first time in the Best Western Prima hotel. It is very well located to enjoy the nice old city (in 3 minutes you are in the city central square), but being on the borders of the central area is as well good to reach the office via Taxi or public transport. The room was quite big (I got a double room) and clean; furniture was extremely simple and "low profile" I would say, but this is not my main concern when travelling for business. I got anyway all what is needed. The breakfast service has been excellent and the room where it was held extremely nice. Very wide choice, high quality, warm atmosphere. The best start of the day you can have before a day in the office. Last but not least, the personnel at the reception has always been kind, fast and open to help for all the needs I had. Overall a short but fairly good experience!

I visited Best Western Prima Hotel over Easter. It's a well located hotel just a minute or two from the main square with very polite and helpful staff. My room was what they call "oversized" and was overlooking the main road and river. If it bothers you there could be some noise from traffic and trams from rooms located in this position. There were three windows in my room so it felt light and airy although I think the air conditioning wasn't turned on at this time of year. The King size bed had a King size bottom sheet which was slightly spoilt by having two single quilt covers on top but I am told that this can be commonplace. Nevertheless, a comfortable room that was kept spotlessly clean. Kettle, tea and coffee are provided and replenished and the same with bathroom toiletries. Extras of both can also be obtained from reception. The TV in my room only had three English channels but I didn't come to Wroclaw to watch TV. Wi-Fi in the room, which was free, was excellent. The breakfast buffet was plentiful with a wide choice of food, some hot, and scrambled or fried eggs would also be done to order if required. Because it was Easter some restaurants that I wanted to try were closed so I tried a steak in the hotel restaurant. Unfortunately it was a "formed" steak, i.e. manufactured into a specific shape, and therefore not very appealing. This was my only real let down at the hotel. All in all this hotel made a lovely choice for a weekend break. Wroclaw itself has a lovely square and the elves dotted around are so cute. However, there wasn't much else to do unless you plan trips so, much as I enjoyed my stay at this hotel, for this reason I won't be back. However, when planning new trips I will definitely consider staying at other Best Western hotels based on my experience at the Prima Hotel.

We were a group of six that stayed here for three nights. Breakfast was the big winner at this hotel, together with a friendly and helpful staff! The rooms looks neat and tidy, but the air conditioning really needs a work-over! Some in our group had to change room after the first night since it became too hot to sleep, and the windows couldn't be opened........

A very nice hotel, central but just far enough out of the main area not to be noisy but the trams going past my room, which was at the back of the hotel, were a bit annoying. Staff are extremely helpful and the included breakfast is good value with everything you want.

We stayed three nights - The hotel was good, room was clean and specious, breakfast had good choice and nice dinning area. Location of the hotel is good, everything could reach in walking distance. Personnel was also good and friendly.

The hotel is located within the borders of the old town. There is a large paid hotel car park in front of the hotel. Rooms are high, big and clean, but not very fresh. Check-in and check-out were fast. Service attentive and efficient. Breakfast tasty. The restaurant is large and quite good, but probably not very popular as we were alone at the dinner.

Great location right next to many restaurants, bars and sights. The staff were extremely helpful and their English was very good. My only downside was I dropped one of my medication tablets on the carpet and it rolled under the bed. I had to move the bed to get it and was completely shocked and almost felt sick at how dirty the carpet was below the bed. It seemed as though that piece of carpet had not seen a vacuum cleaner in years. I know it's not an area that people see but come on.... I had no option but to dust off my tablet as it was the last one I had for my blood pressure. The sauna and jacuzzi in the basement was like a janitors cupboard with paint pots lying around and the sauna was not on and neither was the Jacuzzi, I was told at reception that I have to give them one hours notice so they can switch it on!!!! Also I have mobility problems with stairs and there was no elevator to the basement. Well, so much for paying that bit extra for access to a health suite.. The breakfast could not be faulted, huge selection of cold and hot choices and again staff were brilliant. Mixed review on this one sadly!!

We stayed 3rd to 6th March and got a great rate of £40 per night B&B. Hotel is a 2 minute walk from the Square and central to everywhere. We arrived early morning and our room was not ready, so ditched our bags and went exploring. We came back at 12.30 and our room was ready. It was a lovely spacious room overlooking the river and had been refurbished. It had a good hairdryer, complimentary toiletries and free wifi. My only problem was I found the bed very hard. It was fine for my husband. I asked to change room and reception could not have been more helpful. They let me see 2 other rooms ( both had the same beds, so no point in moving), they did however provide additional quilts to lie on which helped a bit. Breakfast was from 7-11 and there was a fantastic selection available. Eggs cooked to your requirements if requested. All staff we came in contact with were so pleasant and helpful. I would highly recommend this hotel to anyone visiting Wroclaw. We got a taxi from the airport which cost 60 zloty and booked a taxi through the hotel to take us back to the airport which only cost 45 zloty??

We stayed for 3 nights lovely staff breakfast great and in ideal spot. Rooms were warm and large with plenty of space great power shower with loads of hot water....will go back and stay here again. It is walking distance to everything near the river yes you can hear the trams but it's novel and they don't disturb you too much

ul. Kielbasnicza 16-19 Wroclaw Lower Silesian

Hotel highlights

  • Walking distance to Rynek and Wroclaw University
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Rynek is within a 5-minute walk of Best Western Prima Hotel Wroclaw while other popular sites like Wroclaw University are within a 15-minute stroll. This 4-star hotel has 78 guestrooms and offers free in-room WiFi, a health club, and a spa tub. It's in central Srodmiescie and also close to Wroclaw Cathedral and Raclawice Panorama.


Free buffet breakfast is included with your stay. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


All of Best Western Prima Hotel Wroclaw's 78 rooms are air-conditioned and have an array of amenities, including minibars, phones, and desks. Guests can expect free WiFi and TVs with satellite channels. Hair dryers are also standard.

Property features

At Best Western Prima Hotel Wroclaw, guests have access to a health club, a spa tub, and a sauna. Self parking is available for PLN 60.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, 2 meeting rooms, and conference space.

Room options

Standard Room, 1 Twin Bed, Non Smoking

Twin 1 | Sleeps 1

Standard Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Standard Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking (Oversized Room)

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

64% of guests recommend this hotel

Total of 276 reviews