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Recent guest reviews

Gym was dirty and broken machines Lounge is dirty No midday restaurant No staff to talk to No morning paper

Hotel was clean and very forward, easy access to soho, Chinatown etc.

Very posh, but crazy during fashion week. Also, need to upgrade tv service as almost half of channels were blacked out.

Very modern, chic and comfy hotel

Awesome hotel but not much help with finding transportation. I really enjoyed the room. The workers I came in contact with were great but I really wanted to order a cab to Newark airport for a very early flight and no one could help me. They suggested Lyft or Uber but I have a flip phone. I got a NYC taxi service on my own but it would have been nice if they were a little more accommodating helping me find public transportation. Thank you!

Not worth it! Trust me. My fiancee and I chose this hotel to spend our engagement weekend in the city. We decided to spend a little more than we typically would for the special occasion. Check in was arduous as they force you to attempt check in via an ipad rather than a human. Ours did not work so we had to wait in a long line to speak to the only representative that could help (as many other guest check-ins had the same issue apparently). The escalator up to the guest lounge area was broken the whole time we were there. Our room was small but clean, no issues there. Our first night we woke up to the smell of smoke and burning plastic. We rushed downstairs and the hotel was frantically trying to tell guests that there was no issue...as guests filled the lobby concerned that the hotel was burning or that we had all inhaled a toxic smoke in our sleep. One other guest called the FDNY because the hotel wouldnt and the firefighters checked the scene to ensure their was no active fire. Turns out the hotel's kitcken on an upper floor had a fire that was so bad the damage to the building is now visible from the street. I tried to speak with the hotel lead manager Leilani and she kept ignoring my calls and decided not to call me back to discuss our concerns. I was very disappointed by the lack of professionalism here, especially after paying so much for this hotel stay. Bottom line, this place is not worth the money! There are any other better options in the Soho/Bowery neighborhood!

Great spot. Love it.

Yes the property is nice, but what it achieves for its looks, it lacks for almost everything else. The room was extremely small, the service in the cafe on the lower floor was ridiculous and they ran out of basically all the food, you couldn’t find anything you needed anywhere, you had to go to another room for water — water! In a hotel that cost almost $1500 for 3 nights you had to leave your room to get water. I’ve stayed at other hotels at this price point in NYC and have actually received the service you would expect at the price tag. Will not be staying at this hotel again

Very cool hotel

The beds were great. The vibe was cool. Overall, it was a nice place to stay. It wasn't quiet, there were a lot of people milling around and loud music, which didn't really bother us too much. Missed having a person to welcome us as we got there, as registration was self-service.

Modern hotel, basic amenities and not satisfied with price

Had a great stay 😊

Sky view

Not worth the money. Staff is rude. Everything is very confusing. Parking is not convenient. My partner and I were denied service at rooftop and lobby bar, both which entry and service were supposed to be guaranteed.

Very clean and comfortable. Great location we will come again!

Amazing style. Great look. Excellent location.

An hotel of that category should have a coffee machine in the room. Complete absence of concierge services/room service options means that someone with insomnia has absolutely nowhere to go for a coffee at 5-6am. Not even an electric kettle or microwave access--whereas any Holiday Inn offers that...

Chrystie St New York NY

Hotel highlights

  • Walking distance to New York University
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Nightclub

Located in Manhattan within a short walk of New York University, PUBLIC, an Ian Schrager hotel is within a mile (2 km) of other popular sights such as 5th Avenue. This 367-room, 4-star hotel has a 24-hour gym along with free in-room WiFi and a nightclub.


Dining

Enjoy dining at one of 2 onsite restaurants including Popular, which specializes in Peruvian cuisine. You can get a quick energy boost at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and Tempur-Pedic beds with Egyptian cotton sheets ensure a restful night. Refrigerators, free local calls, and laptop-compatible safes are also available.


Property features

Built in 2017, the brand new PUBLIC, an Ian Schrager hotel offers a nightclub, a 24-hour gym, and a rooftop terrace. Self parking is available for USD 40 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and express check-in.

Room options

Loft, View

1 King Bed | Sleeps 3

Room, 1 King Bed, View

1 King Bed | Sleeps 3

Double Room

2 Double Beds | Sleeps 3

Room, 1 Queen Bed, View (Great View)

1 Queen Bed | Sleeps 3

Guest reviews for PUBLIC, an Ian Schrager hotel

Everyone (13) Couples (7) Family (3)
2
Family

Gym was dirty and broken machines Lounge is dirty No midday restaurant No staff to talk to No morning paper

By on Mar 18, 2024

5
Partner Couples

Hotel was clean and very forward, easy access to soho, Chinatown etc.

By on Feb 18, 2024

Review comment responded on Feb 23, 2024

Dear Jamaal,Thank you for taking the time to share your wonderful 5/5 review of PUBLIC Hotel! We are thrilled to hear that you had a fantastic experience during your stay with us.It's fantastic to learn that you found our hotel to be clean and very forward. Maintaining a high standard of cleanliness and providing modern amenities are top priorities for us, so we're delighted that you appreciated these aspects of your stay.We're also pleased to hear that our convenient location provided you with easy access to SoHo, Chinatown, and other nearby attractions. We understand the importance of accessibility for our guests, and we're glad that our central location added to the convenience of your visit.At PUBLIC Hotel, we are committed to providing our guests with a comfortable and memorable experience, and your positive feedback serves as a great encouragement to our team.Thank you once again for choosing PUBLIC Hotel for your accommodation needs. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Eden JamesPUBLIC Service Team

3
Everyone

Very posh, but crazy during fashion week. Also, need to upgrade tv service as almost half of channels were blacked out.

By on Sep 13, 2023

Review comment responded on Oct 11, 2023

Good day Ian, thank you for taking the time to review us and I am so sorry that you didn't have a good experience with the tv in your room. I am going to double check with my team of engineers to make sure this won't happen again. Looking forward to seeing you again soon!

5
Everyone

Very modern, chic and comfy hotel

By on Jul 30, 2023

Review comment responded on Jul 30, 2023

Thank you so much for your feedback! Have a great day!

5
Everyone

By on Jun 26, 2023

Review comment responded on Jul 17, 2023

Thank you so much for your feeback!We look forward to welcomingyou back in the future!

5
Everyone

Awesome hotel but not much help with finding transportation. I really enjoyed the room. The workers I came in contact with were great but I really wanted to order a cab to Newark airport for a very early flight and no one could help me. They suggested Lyft or Uber but I have a flip phone. I got a NYC taxi service on my own but it would have been nice if they were a little more accommodating helping me find public transportation. Thank you!

By on Jun 5, 2023

Review comment responded on Jun 6, 2023

Thank you Samantha, we appriciate your feedback!

2
Partner Couples

Not worth it! Trust me. My fiancee and I chose this hotel to spend our engagement weekend in the city. We decided to spend a little more than we typically would for the special occasion. Check in was arduous as they force you to attempt check in via an ipad rather than a human. Ours did not work so we had to wait in a long line to speak to the only representative that could help (as many other guest check-ins had the same issue apparently). The escalator up to the guest lounge area was broken the whole time we were there. Our room was small but clean, no issues there. Our first night we woke up to the smell of smoke and burning plastic. We rushed downstairs and the hotel was frantically trying to tell guests that there was no issue...as guests filled the lobby concerned that the hotel was burning or that we had all inhaled a toxic smoke in our sleep. One other guest called the FDNY because the hotel wouldnt and the firefighters checked the scene to ensure their was no active fire. Turns out the hotel's kitcken on an upper floor had a fire that was so bad the damage to the building is now visible from the street. I tried to speak with the hotel lead manager Leilani and she kept ignoring my calls and decided not to call me back to discuss our concerns. I was very disappointed by the lack of professionalism here, especially after paying so much for this hotel stay. Bottom line, this place is not worth the money! There are any other better options in the Soho/Bowery neighborhood!

By on May 24, 2023

Review comment responded on May 25, 2023

Dear Preston,Please accept our apologies for the less-than-satisfactory experience. Here at Public, we strive to provide the best service possible, and it saddens us to hear that we did not deliver in your case. I also want to ensure guests' safety comes first and that the whole team is always on high alert. Please contact us directly for your next trip to NYC, and I am sure you will have a more refined experience. Thank you!

5
Partner Couples

Great spot. Love it.

By on May 15, 2023

Review comment responded on May 16, 2023

Thank you so much for your review!

2
Family with small children

Yes the property is nice, but what it achieves for its looks, it lacks for almost everything else. The room was extremely small, the service in the cafe on the lower floor was ridiculous and they ran out of basically all the food, you couldn’t find anything you needed anywhere, you had to go to another room for water — water! In a hotel that cost almost $1500 for 3 nights you had to leave your room to get water. I’ve stayed at other hotels at this price point in NYC and have actually received the service you would expect at the price tag. Will not be staying at this hotel again

By on Apr 9, 2023

Review comment responded on Apr 10, 2023

Thank you so much Kavita! We appriciate your feedback and will address it accordingly to improve our service. While we can not do anything about size of our rooms, we always try to compensate it, whith the best possible service and as for water in the room, in our attemt to elliminate the plastic usage, we are providing every room with a pitcher and every floor with a tripple filtered water stations. Thank you again for choosing Public and we hope to see you back again

5
Business Business

Very cool hotel

By on Mar 2, 2023

Review comment responded on Mar 3, 2023

Thank you so much for your feedback. We are so happy that you enjoyed your stay with us. We look forward to hosting you in the future.

PUBLIC, an Ian Schrager hotel

215 Chrystie St, New York, NY 10002
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