Great location, easy to get around. Beds were comfy and when we needed extra blankets it was super easy to get them. The room was over designed, looked pretty but not practical at all. There was no place for a hand towel, bathroom walls were see through if the lights were on. But it was ok for the location.
The hotel is beautiful. From the restaurants to the lobby to the rooftop, the hotel is perfect. The rooms are nice, contemporary, and kept very clean but the beds are literally on the floor. My only drawback.
Gym was dirty and broken machines Lounge is dirty No midday restaurant No staff to talk to No morning paper
Hotel was clean and very forward, easy access to soho, Chinatown etc.
Very posh, but crazy during fashion week. Also, need to upgrade tv service as almost half of channels were blacked out.
Very modern, chic and comfy hotel
Awesome hotel but not much help with finding transportation. I really enjoyed the room. The workers I came in contact with were great but I really wanted to order a cab to Newark airport for a very early flight and no one could help me. They suggested Lyft or Uber but I have a flip phone. I got a NYC taxi service on my own but it would have been nice if they were a little more accommodating helping me find public transportation. Thank you!
Not worth it! Trust me. My fiancee and I chose this hotel to spend our engagement weekend in the city. We decided to spend a little more than we typically would for the special occasion. Check in was arduous as they force you to attempt check in via an ipad rather than a human. Ours did not work so we had to wait in a long line to speak to the only representative that could help (as many other guest check-ins had the same issue apparently). The escalator up to the guest lounge area was broken the whole time we were there. Our room was small but clean, no issues there. Our first night we woke up to the smell of smoke and burning plastic. We rushed downstairs and the hotel was frantically trying to tell guests that there was no issue...as guests filled the lobby concerned that the hotel was burning or that we had all inhaled a toxic smoke in our sleep. One other guest called the FDNY because the hotel wouldnt and the firefighters checked the scene to ensure their was no active fire. Turns out the hotel's kitcken on an upper floor had a fire that was so bad the damage to the building is now visible from the street. I tried to speak with the hotel lead manager Leilani and she kept ignoring my calls and decided not to call me back to discuss our concerns. I was very disappointed by the lack of professionalism here, especially after paying so much for this hotel stay. Bottom line, this place is not worth the money! There are any other better options in the Soho/Bowery neighborhood!
Great spot. Love it.
Yes the property is nice, but what it achieves for its looks, it lacks for almost everything else. The room was extremely small, the service in the cafe on the lower floor was ridiculous and they ran out of basically all the food, you couldn’t find anything you needed anywhere, you had to go to another room for water — water! In a hotel that cost almost $1500 for 3 nights you had to leave your room to get water. I’ve stayed at other hotels at this price point in NYC and have actually received the service you would expect at the price tag. Will not be staying at this hotel again
Very cool hotel
The beds were great. The vibe was cool. Overall, it was a nice place to stay. It wasn't quiet, there were a lot of people milling around and loud music, which didn't really bother us too much. Missed having a person to welcome us as we got there, as registration was self-service.
Modern hotel, basic amenities and not satisfied with price
Had a great stay 😊
Sky view
Not worth the money. Staff is rude. Everything is very confusing. Parking is not convenient. My partner and I were denied service at rooftop and lobby bar, both which entry and service were supposed to be guaranteed.
An hotel of that category should have a coffee machine in the room. Complete absence of concierge services/room service options means that someone with insomnia has absolutely nowhere to go for a coffee at 5-6am. Not even an electric kettle or microwave access--whereas any Holiday Inn offers that...
PUBLIC, an Ian Schrager hotel places you in Manhattan, within a leisurely stroll of popular sights such as New York University and Washington Square Park. This 367-room, 4-star hotel has a 24-hour gym along with free in-room WiFi and a nightclub.
Enjoy dining at one of 2 onsite restaurants including Popular, which specializes in Peruvian cuisine. You can get a quick energy boost at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Refrigerators, free local calls, and laptop-compatible safes are also available.
Built in 2017, the brand new PUBLIC, an Ian Schrager hotel offers a nightclub, a 24-hour gym, and a rooftop terrace. Self parking is available for USD 40 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and express check-in.
Great location, easy to get around. Beds were comfy and when we needed extra blankets it was super easy to get them. The room was over designed, looked pretty but not practical at all. There was no place for a hand towel, bathroom walls were see through if the lights were on. But it was ok for the location.
The hotel is beautiful. From the restaurants to the lobby to the rooftop, the hotel is perfect. The rooms are nice, contemporary, and kept very clean but the beds are literally on the floor. My only drawback.
Thank you for sharing your feedback with us. We're thrilled to hear that you found our hotel to be beautiful, from the restaurants to the lobby to the rooftop. It's wonderful to know that you enjoyed the contemporary design and cleanliness of our rooms.We apologize for any inconvenience caused by the low bed height. Your comfort is important to us, and we regret that this aspect did not meet your expectations. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to enhance our guests' experience.Despite this drawback, we're glad that you found other aspects of your stay to be perfect. If there's anything else we can do to improve your experience or if you have any further feedback, please don't hesitate to reach out. We appreciate your patronage and hope to welcome you back for another enjoyable stay in the future.
Gym was dirty and broken machines Lounge is dirty No midday restaurant No staff to talk to No morning paper
Dear Levi - Thank you for your feedback. We are always looking to improve our guest's experience. Please check your email as we have reach out to see if there is anything we can do to make your next stay meet your expectations.
Hotel was clean and very forward, easy access to soho, Chinatown etc.
Dear Jamaal,Thank you for taking the time to share your wonderful 5/5 review of PUBLIC Hotel! We are thrilled to hear that you had a fantastic experience during your stay with us.It's fantastic to learn that you found our hotel to be clean and very forward. Maintaining a high standard of cleanliness and providing modern amenities are top priorities for us, so we're delighted that you appreciated these aspects of your stay.We're also pleased to hear that our convenient location provided you with easy access to SoHo, Chinatown, and other nearby attractions. We understand the importance of accessibility for our guests, and we're glad that our central location added to the convenience of your visit.At PUBLIC Hotel, we are committed to providing our guests with a comfortable and memorable experience, and your positive feedback serves as a great encouragement to our team.Thank you once again for choosing PUBLIC Hotel for your accommodation needs. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Eden JamesPUBLIC Service Team
Very posh, but crazy during fashion week. Also, need to upgrade tv service as almost half of channels were blacked out.
Good day Ian, thank you for taking the time to review us and I am so sorry that you didn't have a good experience with the tv in your room. I am going to double check with my team of engineers to make sure this won't happen again. Looking forward to seeing you again soon!
Very modern, chic and comfy hotel
Thank you so much for your feedback! Have a great day!
Thank you so much for your feeback!We look forward to welcomingyou back in the future!
Awesome hotel but not much help with finding transportation. I really enjoyed the room. The workers I came in contact with were great but I really wanted to order a cab to Newark airport for a very early flight and no one could help me. They suggested Lyft or Uber but I have a flip phone. I got a NYC taxi service on my own but it would have been nice if they were a little more accommodating helping me find public transportation. Thank you!
Thank you Samantha, we appriciate your feedback!
Not worth it! Trust me. My fiancee and I chose this hotel to spend our engagement weekend in the city. We decided to spend a little more than we typically would for the special occasion. Check in was arduous as they force you to attempt check in via an ipad rather than a human. Ours did not work so we had to wait in a long line to speak to the only representative that could help (as many other guest check-ins had the same issue apparently). The escalator up to the guest lounge area was broken the whole time we were there. Our room was small but clean, no issues there. Our first night we woke up to the smell of smoke and burning plastic. We rushed downstairs and the hotel was frantically trying to tell guests that there was no issue...as guests filled the lobby concerned that the hotel was burning or that we had all inhaled a toxic smoke in our sleep. One other guest called the FDNY because the hotel wouldnt and the firefighters checked the scene to ensure their was no active fire. Turns out the hotel's kitcken on an upper floor had a fire that was so bad the damage to the building is now visible from the street. I tried to speak with the hotel lead manager Leilani and she kept ignoring my calls and decided not to call me back to discuss our concerns. I was very disappointed by the lack of professionalism here, especially after paying so much for this hotel stay. Bottom line, this place is not worth the money! There are any other better options in the Soho/Bowery neighborhood!
Dear Preston,Please accept our apologies for the less-than-satisfactory experience. Here at Public, we strive to provide the best service possible, and it saddens us to hear that we did not deliver in your case. I also want to ensure guests' safety comes first and that the whole team is always on high alert. Please contact us directly for your next trip to NYC, and I am sure you will have a more refined experience. Thank you!
Great spot. Love it.
Thank you so much for your review!
Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our hotel's great location and found it easy to navigate around the area.We're pleased that you found our beds to be comfy and that our staff was able to promptly assist you with extra blankets when needed. However, we apologize for any inconvenience caused by the design of the room not meeting your expectations. Your comments regarding the lack of practicality and transparency of the bathroom walls have been duly noted, and we will certainly take them into consideration for future improvements.We appreciate your understanding and patience, and we hope that despite these issues, you were still able to have an enjoyable stay with us.If you have any further feedback or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. We value your input and look forward to the opportunity to welcome you back in the future.