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Recent guest reviews

To get to parking you have to go down a very narrow street and make a blind turn with a very steep slope.

The water was out for the whole hotel when we arrived in the afternoon. It came back on in a couple of hours. The next morning, we had no hot water. I was told it would be back on in 20 to 30 minutes. After breakfast, I went to the front desk and was told the hot water wouldn't be back on until the afternoon. I asked for a different room to take a shower. It sounded like the entire hotel didn't have hot water. When the owner/manager (?) heard me talking to a front desk staff, he got on the phone and the hot water was back on within the hour. The other staff member should have taken care of this without me having to complain. The beds were hard, the room was dark and dingy, and the furniture looked like it was from the late 1980's. I would not recommend this hotel to anyone.

Great location and very friendly staff. Only thing lacking was quality of WiFi service. Signal was very weak and unreliable. Also be VERY careful with the parking garage. It is EXTREMLY tight. Overall a great experience and I would recommend this hotel to anyone-- particularly for the value.

The hotel was renovated since my last stay here several years ago. When we checked, they had a queen size bed for me and my sister because they claim that was the accommodation I reserved. They made an adjustment and put us in a room with the view of the gave River which was fantastic. They also saw both of us are handicapped, so the room has all the necessary bars and handles we could use. I have recommended La Solitude Hotel to my friend and travel agent. The hotel is very close to the Sanctuary.

Great staff who quickly responded to all of our requests. Room was on the river side of the hotel and offered a great view. The only problem was no refrigerator in the room, otherwise everything was great.

Close to grotto and shops. Right on the river, beautiful area. Staff pleasant and helpful.

The hotel is hard to find by car, due to the very narrow and crowded streets. However, the view from the room was superb, and the location allowed for taking a stroll in any direction and be close to key points of interest. Underground parking garage is secure but it's somewhat difficult to maneuver to get in and out (very limited space). Overall the staff was extremely helpful. Free guided tours to the sanctuary are not offered every day.

Great location! Close to stores an the Grotto! Everything was within a short walking distance and the staff is very helpful.

The hotel was very good. Clean and nice and a beautiful mountain and river view. Very nice. The only thing that I would like better if they would keep dinner open past 10pm. One day we arrived rather late around 10pm for dinner and the kitchen was closed, not only in this hotel but all the sorrounding restaurants. I guess it's a French thing :) Apart from that, the hotel was very nice.

3 Passage Saint Louis Lourdes Hautes-Pyrenees

Hotel highlights

  • Walking distance to Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Basilica of St. Pius X is within a 5-minute walk of Hotel La Solitude while other popular sites like Massabielle Grotto are within a 15-minute stroll. This 293-room, 4-star hotel has 2 restaurants along with conveniences like an indoor pool and free in-room WiFi.


Dining

Enjoy dining at Brasserie la Cascade, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with continental breakfast, available for a fee from 6:30 AM to 9:30 AM.


Rooms

Hotel La Solitude's 293 soundproofed rooms provide safes and desks. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and bidets.


Property features

Guests of Hotel La Solitude enjoy features like an indoor pool, free WiFi in public areas, and free newspapers. If you drive, self parking is EUR 15 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 35 per vehicle. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a terrace, laundry facilities, and a TV in a common area.

Room options

Suite

1 Queen Bed | 2 Twin Beds | Sleeps 2

Standard Single Room

1 Twin Bed | Sleeps 1

Standard Double Room

1 Double Bed | Sleeps 2

Premium Double or Twin Room, Balcony, View

1 Double Bed | 2 Twin Beds | Sleeps 2

Guest reviews for Hotel La Solitude

Everyone (1) Couples (1) Family (4) Other (3)
4
Family

To get to parking you have to go down a very narrow street and make a blind turn with a very steep slope.

By on Jun 15, 2019

Review comment responded on Jun 21, 2019

Dear guest, We thank you for your feedbacks. The hotel are equiped with 2 parking space. One parking is in the hotel, our hotel staff will advice and give you the important information about parking in the hotel. For a bigger cars or mini van or even busses , the 2nd parking is located 3 mins away by walk from the hotel. it is secured and with the bigger space. Best regards, Front Disk

2

not a 4.1 hotel

Everyone

The water was out for the whole hotel when we arrived in the afternoon. It came back on in a couple of hours. The next morning, we had no hot water. I was told it would be back on in 20 to 30 minutes. After breakfast, I went to the front desk and was told the hot water wouldn't be back on until the afternoon. I asked for a different room to take a shower. It sounded like the entire hotel didn't have hot water. When the owner/manager (?) heard me talking to a front desk staff, he got on the phone and the hot water was back on within the hour. The other staff member should have taken care of this without me having to complain. The beds were hard, the room was dark and dingy, and the furniture looked like it was from the late 1980's. I would not recommend this hotel to anyone.

By on Jul 6, 2016

5

great value

Other

Great location and very friendly staff. Only thing lacking was quality of WiFi service. Signal was very weak and unreliable. Also be VERY careful with the parking garage. It is EXTREMLY tight. Overall a great experience and I would recommend this hotel to anyone-- particularly for the value.

By on Sep 9, 2015

5

fantastic trip!

Family

The hotel was renovated since my last stay here several years ago. When we checked, they had a queen size bed for me and my sister because they claim that was the accommodation I reserved. They made an adjustment and put us in a room with the view of the gave River which was fantastic. They also saw both of us are handicapped, so the room has all the necessary bars and handles we could use. I have recommended La Solitude Hotel to my friend and travel agent. The hotel is very close to the Sanctuary.

By on Aug 23, 2015

4

family vacation

Couples

Great staff who quickly responded to all of our requests. Room was on the river side of the hotel and offered a great view. The only problem was no refrigerator in the room, otherwise everything was great.

By on Aug 12, 2014

4

great stay

Other

Close to grotto and shops. Right on the river, beautiful area. Staff pleasant and helpful.

By on Jul 14, 2014

4

excellent view

Other

The hotel is hard to find by car, due to the very narrow and crowded streets. However, the view from the room was superb, and the location allowed for taking a stroll in any direction and be close to key points of interest. Underground parking garage is secure but it's somewhat difficult to maneuver to get in and out (very limited space). Overall the staff was extremely helpful. Free guided tours to the sanctuary are not offered every day.

By on Aug 6, 2012

3

great location! close to stores an the grotto!

Family

Great location! Close to stores an the Grotto! Everything was within a short walking distance and the staff is very helpful.

By on May 10, 2012

4

really nice hotel

Family

The hotel was very good. Clean and nice and a beautiful mountain and river view. Very nice. The only thing that I would like better if they would keep dinner open past 10pm. One day we arrived rather late around 10pm for dinner and the kitchen was closed, not only in this hotel but all the sorrounding restaurants. I guess it's a French thing :) Apart from that, the hotel was very nice.

By on Aug 24, 2011

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