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Super 8 Shepherdsville

2.0 out of 5.0

Recent guest reviews

It's really what you would expect out of a Super 8. The only problem was the room got pretty hot and the air didn't seem to be working correctly. There are a lot of restaurant options around though which was a plus.

I don't expect much from Super 8...just basic stuff. But, this one reeked of smoke like you won't believe! The carpeting looked soiled and worn...bad! It's just depressing throughout, including the breakfast. The water in the pool was so cloudy that my kids decided there's no need for swim goggles since you can't see anything in the water. Like the rest of the hotel, it just looked sad. Overall, not a good experience at all!

We have stayed here before for family events and appreciate the convenient, clean and reasonably priced accommodations. The small staff work very hard to maintain the property. Even the chandelier hung from a very high ceiling in the lobby was dust free.

Hotel was a good deal and good location for my work trip.

This is not the fanciest place in the world but it has a bed to sleep in, a shower to get clean, and some grub in the morning to get you back on the road. It is a great value and right off the interstate and has a lot of businesses very close. If you need to get some sleep on your way to where every and only need a bad and care of nothing else then this place is perfect.

Overall the room was clean, room size was acceptable. Walls seemed a little thin and could here noise between rooms and floor above. Conveniently there are several nearby fast food places and grocery stores. The motels continental breakfast was nice with typical limited selection of coffee, orange juice, apple juice, cereal, waffles, donuts, bread, packaged pastries, bananas & apples. Where I was a little disappointed was the indoor pool being open only from Noon to 10 PM. Definitely seemed by design to keep usage to a minimum. Sadly was there 3 nights and did not even get a chance to enjoy a relaxing swim due to no morning hours. Overall staff was prompt and friendly and would have given a 4 but had observed aggressive poor treatment by front desk person towards a pending guest not yet checked in and on another day staff was being quite loud amongst each other in workers area behind front desk (heard in our room a good 50ft+ away). Would consider staying here again if in the area and on a modest budget.

It was OK. No major problems. Would consider staying there again.

hair dryer was not working properly and the toilet leaked.

Stayed here on the way home from an 8 day trip. As other reviewers have said, you have to pull any information from the staff that you need, they definitely don't go out of their way to tell you anything! The room was OK and clean, but the single window was clouded over in between the glass panes and didn't give much of a view. The bed was hard and uncomfortable and left me with back issues for most of the rest of the trip home. The Wi-Fi was spotty and extremely slow (make sure you ask for the log in info when you check in if you don't want to make another trip to the front desk for it because it's not displayed in the room). There are oodles of places to eat within walking distance as well as gas stations and even a liquor store. We stayed here because of the price and closeness to the interstate. They do offer smoking rooms if you are a smoker, which I'm sure non smokers do not appreciate! Breakfast was edible, but don't expect a decent tasting cup of coffee!

The staff at this hotel were not very friendly and didnt even tell me what the hotel had. I had to ask every question to find out check out time and where the room even was from the lobby. There were hardly any towels in the room and we were located next to the utility room so we heard everything in the morning.

We had a good stay. Our room was ready when we arrived. We walked in the door, we were handed the key and we were ready to go to sleep.

When you walk into a hotel room and look in the toilet and want to gag at the sight and odor it makes you want to head for the front door of the hotel immediately. Since we got in the room late in the day and had no time or inclination to find another room we stayed against our better judgement. The sheets were terrible. Probably 150 count and felt dirty and worn out. The towels were thin and stiff. I was seriously worrying about bed bugs but they were smarter than we were and left. The place is dirty. Every corner has a built up of dust and crud. The bathroom, other than the full toilet, was acceptable although we doubted whether it had been properly cleaned. We could hear noise from nearby rooms and from the roadway near the hotel but not enough to disturb our sleep. The housekeeping staff here has a quaint habit of stacking dirty linens in the hallways for people to have to step over in the morning. Breakfast selections were below normal for a hotel like this. Small, dried out donuts. One type of fruit. Two types of cereal. No sugar free anything. One kind so milk. Two varieties of juice.

I had a wonderful and relaxing time while I was there and the employees were outstanding and very helpful. I will go back again and will also refer my friends.

I enjoyed driving around the Kentucky hills and visiting the Abbey of Gethsemani. The hotel was clean and quiet and well situated.

Very nice rooms.Nice and Clean.Would Recommend.

Being a manager at a hospital in Environmental services there were several things I noticed that could have been done.The upholstered chair was very dusty, edges of the carpet could have used some care, they too were dusty. There was either a smathering of feces or something grosson the wall by the entertainment center. Bathroom could have used a little more detailing on the cleaning part. When I asked for 2 extra pillows, the clerk said If I have them. Not very sound proof,sounded like a herd of elephants were walking around all night above us. The price was right but even for that price the room could have used alot of detailing, housekeeping wise. When I went to leave, I noticed the floor was just scrubbed and the wet floor sign was up against the front door, in which I moved so others wouldnt slip and fall.

I was in the Shepherdsville area visiting family for the Thanksgiving holidays. I was able to check in early when I arrived. The room was clean and neat, mattress was ok, not to hard, but not spongy soft, either. The folks that clean the rooms were pleasant, actually checked with me a couple of times when they saw me in the hall to see if I needed anything. The superstart breakfast is nothing to write home about, but it will do to get you started. The management had a lot of hunters over the weekend, actually started breakfast early so they could eat before hitting the woods. Room has a coffemaker, microwave, and refrigerator. Close to several eating places, at this exit and also to the Brooks, KY exit, which is a couple of miles up the road. The pool was closed, even though it is indoors. I did not see an exercise room. I will be staying here again.

In Louisville on business and hotels in town to pricey for a decent place to sleep but not using the room for vacationing. Room was a little tight but had what I needed and was clean. Great staff very helpful and friendly. Breakfast could use less donuts and more cereal and fruit choices. Also next time I will stay on the 2nd floor. Guest upstairs sounded like they were stomping around but did not last late.

We traveled to the convention center and was was an easy commute. The rooms were clean and fine. Breakfast was just average. Lots of places within walking distance to eat. There was also a Kroger within walking distance.

I normally don't take time to write reviews but this one warrants it. My wife was not looking forward to our stay at this hotel because she knew that I paid less than $50 for it. We came in and spent the night with no problems whatsoever. The hotel was clean and the staff was more than helpful. There is a Kroger right behind it which is great if you have kids and need juice, milk, diapers etc. Obviously you are not going to get a brand new lap of luxury hotel at this price, but I rate this hotel higher than many I have stayed in that cost 3 times as much. If we are back in Louisville, we will definitely be staying here.

Room options

Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 1 King Bed, Jetted Tub

King 1 | Sleeps 2

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Guest reviews for Super 8 Shepherdsville

Everyone (2) Couples (13) Business (3) Family (9) Other (6) Friends (1)
3

good hotel, lots of food options around

Everyone

It's really what you would expect out of a Super 8. The only problem was the room got pretty hot and the air didn't seem to be working correctly. There are a lot of restaurant options around though which was a plus.

By , from WV on Dec 31, 2016

Review comment responded on Jan 2, 2017

Thank you for you taking the time to write us a review regaurding this matter. Feed backs from our guest is very important to us and we use it to improve our property. Once again thank you and look forward to seeing you in the future.

2

this place stinks, really!

Everyone

I don't expect much from Super 8...just basic stuff. But, this one reeked of smoke like you won't believe! The carpeting looked soiled and worn...bad! It's just depressing throughout, including the breakfast. The water in the pool was so cloudy that my kids decided there's no need for swim goggles since you can't see anything in the water. Like the rest of the hotel, it just looked sad. Overall, not a good experience at all!

By , from Atlanta, GA on Apr 9, 2016

Review comment responded on Dec 5, 2016

I apologize for any inconvenience you may have had in your stay at our hotel. Thank you for your feed back . We have put new carpeting in all rooms and hall ways.

4

family reunion

Couples

We have stayed here before for family events and appreciate the convenient, clean and reasonably priced accommodations. The small staff work very hard to maintain the property. Even the chandelier hung from a very high ceiling in the lobby was dust free.

By on Jul 15, 2015

3

work trip

BusinessTravelers

Hotel was a good deal and good location for my work trip.

By on May 10, 2015

4

a perfect place to sleep on your way to your destination

Couples

This is not the fanciest place in the world but it has a bed to sleep in, a shower to get clean, and some grub in the morning to get you back on the road. It is a great value and right off the interstate and has a lot of businesses very close. If you need to get some sleep on your way to where every and only need a bad and care of nothing else then this place is perfect.

By on May 2, 2015

3

suited our budget needs

Couples

Overall the room was clean, room size was acceptable. Walls seemed a little thin and could here noise between rooms and floor above. Conveniently there are several nearby fast food places and grocery stores. The motels continental breakfast was nice with typical limited selection of coffee, orange juice, apple juice, cereal, waffles, donuts, bread, packaged pastries, bananas & apples. Where I was a little disappointed was the indoor pool being open only from Noon to 10 PM. Definitely seemed by design to keep usage to a minimum. Sadly was there 3 nights and did not even get a chance to enjoy a relaxing swim due to no morning hours. Overall staff was prompt and friendly and would have given a 4 but had observed aggressive poor treatment by front desk person towards a pending guest not yet checked in and on another day staff was being quite loud amongst each other in workers area behind front desk (heard in our room a good 50ft+ away). Would consider staying here again if in the area and on a modest budget.

By on Apr 6, 2015

2

passing through the area. it is a good layover.

Couples

It was OK. No major problems. Would consider staying there again.

By on Oct 6, 2014

3

traveling to the smoky mountains

Couples

hair dryer was not working properly and the toilet leaked.

By on Sep 24, 2014

3

it wouldn't be my first choice

Couples

Stayed here on the way home from an 8 day trip. As other reviewers have said, you have to pull any information from the staff that you need, they definitely don't go out of their way to tell you anything! The room was OK and clean, but the single window was clouded over in between the glass panes and didn't give much of a view. The bed was hard and uncomfortable and left me with back issues for most of the rest of the trip home. The Wi-Fi was spotty and extremely slow (make sure you ask for the log in info when you check in if you don't want to make another trip to the front desk for it because it's not displayed in the room). There are oodles of places to eat within walking distance as well as gas stations and even a liquor store. We stayed here because of the price and closeness to the interstate. They do offer smoking rooms if you are a smoker, which I'm sure non smokers do not appreciate! Breakfast was edible, but don't expect a decent tasting cup of coffee!

By on Jul 27, 2014

2

works for sleep at least

LGBT

The staff at this hotel were not very friendly and didnt even tell me what the hotel had. I had to ask every question to find out check out time and where the room even was from the lobby. There were hardly any towels in the room and we were located next to the utility room so we heard everything in the morning.

By on Jan 18, 2013