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Country Inn & Suites By Carlson, Louisville East, KY

2.5 out of 5.0

Recent guest reviews

My girlfriend and I had not stayed with the chain for a while and were pleased with the updates. The location was convenient to most of our activities (and even 15-20 minutes to Waterfront Park/Big Four Bridge in off-peak traffic was reasonable). Our suite upgrade was only a few dollars more than a standard room and very much worth it, especially when I started snoring and subsequently got to experience the reasonably comfortable sofa bed in the front room. Breakfast offered a good variety and tasted fine. The pool isn't big but was thankfully warm. Complaints are few, and minor. The hot tub jets struggled to move much water around, and the water pressure in our shower was weak. Other than that, we would absolutely stay here again.

a hearty breakfast well served, large room -- clean

Kids had fun at the pool and hot tub. Great breakfast, friendly staff, would definitely go again.

Basic needs met during the stay. Convenient. Noisy neighbors dealt with in a timely manner.

Beautiful updated rooms. Very clean and friendly staff. Lobby and common areas were in the middle of construction.

the hotel was clean and the staff was very pleasant. the room was spacious and clean. the breakfast was okay. it had a lot of sugary choices, but was overall okay. the staff refilling the breakfast area seemed annoyed at every request and i had to ask the front desk for more food items because they werent refilled. i would recommend this hotel!

We had a great stay. No complaints. Breakfast was good and lobby area nice. Beds were really comfortable.

Everything was very standard. Nothing wrong or great

great stay large spacious room, I will deff book again

We stayed at this hotel for a one night stay as we looked around the Louisville area to familiarize ourselves with neighborhoods for a possible move. This hotel has the basic amenities but the value did not seem good; it probably does not help that we were visiting on Breeder's Cup weekend! Two items would be helpful: table in the sitting area of the one-bedroom suite and conditioner for the shower. Additionally, the TVs are not HDTV and the reception is poor/spotty on many of the channels.

Room floor was not vacuumed and the bed was hard as a rock.

fantastic value

First room we had the sheets were dirty with black dirt, hairs and some crusty matter on the sheets and bed covers. Call the front desk and was given another room (front desk person was "sorry"). The second room wasn't much better...sheets looked clean??? bed cover was stained and dried white stains...room was missing smoke detector in living area, ac air vent pulled out from the wall...and hairs all over the bathroom floor and shower. Hotel sits right on the interstate and trucks run all night long. Breakfast was typical cold run of the mill free food. The first morning food made me sick all day. ***Just find another hotel****

I mistook this one for another of the same chain that I'd stayed at before. There's no way to tell these places apart without GPS coordinates.

We decided to stay here because of the pool and hottub. The hot tub had been closed down by the health department and was way too hot. The pool was cloudy and we were afraid to use it. I would not stay here again. It was not a good vaule for the money. Wish I would have stayed elsewhere.

Have stayed at this hotel several times. Good location. Easy accessibility to I64 and malls.

We didn't stay here because it was the wrong location. BOTH hotels had the SAME NAME EXCEPT one said "airport" and one said "EAST" We booked the wrong hotel and because I used Orbit I couldn't change it and lost my money!!! Won't do that again.

Not a bad place given its price but the hotel doesn't have wi-fi (but they give you cat-5 cable to connect to wall outlet) and the room window AC unit was very noisy. The breakfast was basic with hot-waffles and eggs/sausage (better than others at same price range).

The suite was spacious and had plenty of room. However, the downside was the carpet was stained, tub had ring around it, cigarette burns on the bed comforter, wall paper was torn. On the bright side, the complementary breakfast was great.

They threw away my personal 3oz bottles of shampoo and conditioner. The breakfast was ample if not extraordinary (egg and sausage patties, sausage gravy, biscuits, cold cereal, oatmeal, assorted pastries, assorted fruits, yogurt, waffle maker). They even provided trays to take food to your room. Location was in a giant parking lot w/many other hotels, near many different (but mostly chain) restaurants. Good quality Mexican and BBQ nearby. Fitness center was average w/a treadmill, cheap elyptical machine, recumbent bike and free weights. Close to the highway for easy access to downtown Louiville, approx. 20 mins. away. Oh, and they had free cookies day and night at the front desk. In room microwave and refrigerator came in handy for heating up cookies, and storing fruit or yogurt from breakfast.

1241 Kentucky Mills Dr Louisville KY

Hotel highlights

  • Free breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located in Jeffersontown, Country Inn & Suites By Carlson, Louisville East, KY is 2 mi (3.2 km) from Skyview Park and within a 15-minute drive of Oxmoor Center. This hotel has 70 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Muhammad Ali Center and KFC Yum Center are also within a 20-minute drive of this Douglass Hills hotel.


Dining

Free breakfast is included with your stay.


Rooms

Country Inn & Suites By Carlson, Louisville East, KY's 70 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are also standard.


Property features

Guests of Country Inn & Suites By Carlson, Louisville East, KY have access to an indoor pool, a fitness center, and a spa tub. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking (1 Bedroom)

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking (1 Bedroom)

King 1 | Sleeps 1

Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Country Inn & Suites By Carlson

Everyone (4) Couples (6) Business (5) Family (7) Other (1)
5

ideal for a little getaway

Everyone

My girlfriend and I had not stayed with the chain for a while and were pleased with the updates. The location was convenient to most of our activities (and even 15-20 minutes to Waterfront Park/Big Four Bridge in off-peak traffic was reasonable). Our suite upgrade was only a few dollars more than a standard room and very much worth it, especially when I started snoring and subsequently got to experience the reasonably comfortable sofa bed in the front room. Breakfast offered a good variety and tasted fine. The pool isn't big but was thankfully warm. Complaints are few, and minor. The hot tub jets struggled to move much water around, and the water pressure in our shower was weak. Other than that, we would absolutely stay here again.

By , from Sun Prairie, WI on Apr 5, 2017

4

convenient location, good value

Couples

a hearty breakfast well served, large room -- clean

By , from arizona on Oct 29, 2016

Review comment responded on Oct 31, 2016

Dear Jan, Thank you for choosing our hotel for your recent visit to Louisville, Kentucky. we are thankful to you that you have take online survey and inform us about your recent stay, we will make sure that the maintenance that you have mention that will take care off. please give us another chance come back and see us again. Thank You Vishal Kapadia Country inn & suites, Louisville, east.

5

lady at front was very nice. rooms were clean.

Everyone

Kids had fun at the pool and hot tub. Great breakfast, friendly staff, would definitely go again.

By on Apr 12, 2016

Review comment responded on Apr 13, 2016

Dear Guest, Thank you for choosing our hotel for your recent stay at our hotel, we are thrilled to hear from you that you have enjoyed your stay, it was our pleasure to have you at our hotel. Thank you vishal kapadia Country inn & suites, Louisville, east.

4

second stay in less than 2 months. met our needs.

Everyone

Basic needs met during the stay. Convenient. Noisy neighbors dealt with in a timely manner.

By on Feb 29, 2016

Review comment responded on Apr 5, 2016

Dear Guest, Thank you for sharing your experience with our hotel accommodation, we apologize for the inconvenience for the noisy neighbor, it will be our pleasure to serve you again and we will make sure that your stay will be satisfied next time, Thank you Vishal kapadia Country inn & suites, Louisville, east.

4

i'm the midst of construction.

Everyone

Beautiful updated rooms. Very clean and friendly staff. Lobby and common areas were in the middle of construction.

By on Feb 23, 2016

Review comment responded on Feb 24, 2016

Dear, guest Thank you for choosing out hotel for your recent visit to Louisville east, we are thrilled to hear that you have liked our newly remodeled room, and also for understanding our ongoing construction but hopefully when you come next visit our renovation will be done. please come back and see us again. thank you vishal kapadia

4

tenn family trip

Families

the hotel was clean and the staff was very pleasant. the room was spacious and clean. the breakfast was okay. it had a lot of sugary choices, but was overall okay. the staff refilling the breakfast area seemed annoyed at every request and i had to ask the front desk for more food items because they werent refilled. i would recommend this hotel!

By on Jul 18, 2015

5

nice one night stay

Families

We had a great stay. No complaints. Breakfast was good and lobby area nice. Beds were really comfortable.

By on Jun 4, 2015

4

hotel was fine

Families

Everything was very standard. Nothing wrong or great

By on Apr 6, 2015

5

getaway

Couples

great stay large spacious room, I will deff book again

By on Jan 14, 2015

3

nice basic one-bedroom suite hotel

Families

We stayed at this hotel for a one night stay as we looked around the Louisville area to familiarize ourselves with neighborhoods for a possible move. This hotel has the basic amenities but the value did not seem good; it probably does not help that we were visiting on Breeder's Cup weekend! Two items would be helpful: table in the sitting area of the one-bedroom suite and conditioner for the shower. Additionally, the TVs are not HDTV and the reception is poor/spotty on many of the channels.

By on Nov 9, 2010