The pool and gym were great. The apartment was run down. Broken living room blinds thrown in closet of bedroom. Both bedroom beds kept collapsing but were fixed our final night. And a welcome human feces in the clogged master bathroom toilet when we arrived. No art or anything on walls. Stained carpets masked with strong airfreshner.
This Apartment was very nice to stay. Big, clean, lot of sun light and nice kitchen. However Apartment service was terrible. We could not check-in very first day as they could not provide us the key for apartment. Eventually after spending few hours in mid night to contact them we ended up renting another hotel for our first night.
This apartment places you next to San Fernando Valley and within a mile (2 km) of other popular attractions like Universal Studios Hollywood. The 4-star apartment includes a kitchen, a fireplace, and a balcony.
The apartment is air-conditioned and features a kitchen and a balcony or patio, and there's space to spread out with a dining area and a sitting area. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a fireplace, a sofa bed, and a coffee maker. Housekeeping is not available.
At this apartment, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking, and a shuttle from the airport to the hotel (available 24 hours) for USD 100 per room. Additional amenities include an outdoor tennis court, a business center, and a meeting room.
The pool and gym were great. The apartment was run down. Broken living room blinds thrown in closet of bedroom. Both bedroom beds kept collapsing but were fixed our final night. And a welcome human feces in the clogged master bathroom toilet when we arrived. No art or anything on walls. Stained carpets masked with strong airfreshner.
This Apartment was very nice to stay. Big, clean, lot of sun light and nice kitchen. However Apartment service was terrible. We could not check-in very first day as they could not provide us the key for apartment. Eventually after spending few hours in mid night to contact them we ended up renting another hotel for our first night.
Dear Guest, Thank you for your feedback and for bringing our attention to this situation. The crew was changed, and the management structure was improved. Thank you for your help.
Dear Guest, Thank you for your feedback and for bringing out attention to these issues. The apartment is closed for maintenance and will be reopened after detailed improvements.