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Recent guest reviews

Crazy how you have to pay to park at the hotel when you have a room booked. And there’s no refrigerator for your own stuff. Only an expensive mini fridge filled with snacks. Other than that I guess the stay was okay.

I really like that it’s really a close to a lot of place that you can enjoy your time. Block away from the staples center.

The mattress was soiled with urine stains and food crumbs, the tv remote was working properly and when we called the front desk (after returning for the night) there was no one available. They stopped answering their phones at w certain time. There were additional fees (not listed on orbitz) charged on location. I would never stay at this location again.

Everything was great and well put together. I love the location directly across from L.A live and a lot of activity

I like the fact that you had to use your room key to go to rooms on the elevator. I just wish there was a pool

The lady at the desk the night of check in was unpleasant and a bit rude. We also were not given a room key and she did not explain why and just had someone escort us up. We didn’t really have free range due to not having a key, you needed it to ride the elevator too

Service was Mediocre, they do not offer a refrigerator in the room other than for the minibar that they offer. So we could not stock on food and water during our long stay--Also, the hotel is across LA Live and so concert music was problematic at night.

Great Property, Great Lounge with CJ Emmons! A must see. Great location

I liked the room because it was spacious. Amenities were nice and location was the best. Unfortunately room was just above cafe roof top so noisy on Saturday night.

It was close to where I was working. The hallways, elevators and lobby need updating.

I did not like that there was a $50 over night fee not including the $20 additional resort fee that only included free bottle water. Very expensive fees.

Dirty, staff was rude. My room smelled like cigarettes and i had a non smoking room. When i asked to switch they only could to a twin bed when i had a king bed. And i asked manager to come and speak to me and never did

Great stay in a clean hotel that was very close to Staples Arena and the convention center. Close to lots of places to eat and close to multiple grocery stores.

S Figueroa Street Los Angeles CA

Hotel highlights

  • Steps from Staples Center and Grammy Museum
  • Onsite dining
  • WiFi in rooms and public areas (fees apply)
  • Concierge services

Located in Downtown Los Angeles, Luxe City Center Hotel is next to popular attractions like Staples Center and Grammy Museum. This 178-room, 4-star hotel has in-room conveniences like minibars, coffee makers, and LCD TVs.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

All of Luxe City Center Hotel's 178 air-conditioned rooms provide minibars, coffee makers, and safes. 42-inch LCD TVs come with cable channels and first-run movies, and guests can stay connected with WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. In-room massages are available, and rooms also include ironing boards.


Property features

At Luxe City Center Hotel, guests have access to WiFi in public areas, conference space, and free newspapers. Valet parking is available for USD 45 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this boutique hotel include a terrace, laundry facilities, and a porter/bellhop.

Room options

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Superior Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Luxury Suite, 1 King Bed

1 King Bed | Sleeps 4

Superior Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Luxe City Center Hotel

Everyone (58) Couples (30) Business (19) Family (10) Other (5) Friends (6)
3
Partner Couples

Crazy how you have to pay to park at the hotel when you have a room booked. And there’s no refrigerator for your own stuff. Only an expensive mini fridge filled with snacks. Other than that I guess the stay was okay.

By on Feb 8, 2020

Review comment responded on Feb 11, 2020

Thank you for taking a moment to review your stay. We are glad you had an overall enjoyable experience, though we are sorry to hear you were disappointed in our parking fee and mini fridge. We aim to keep our parking fee competitive to the other options nearby. It is our hope that you will stay with us again and provide us another opportunity to impress you.

5
Everyone

I really like that it’s really a close to a lot of place that you can enjoy your time. Block away from the staples center.

By on Jan 12, 2020

Review comment responded on Jan 14, 2020

We at Luxe City Center Hotel appreciate your high rating and are glad you had a pleasant and accommodating stay. It is wonderful to hear you found our location convenient. We hope to see you again the next time you are visiting LA!

1
Family

The mattress was soiled with urine stains and food crumbs, the tv remote was working properly and when we called the front desk (after returning for the night) there was no one available. They stopped answering their phones at w certain time. There were additional fees (not listed on orbitz) charged on location. I would never stay at this location again.

By on Jan 12, 2020

Review comment responded on Jan 14, 2020

We are sorry to hear your stay was not the extraordinary experience you expected and we hoped to provide. Please accept our sincere apology for the disappointment you experienced. Your feedback is valued and we will be sure to review it as we look for ways to improve our guest experience. It is our hope that you will reconsider staying with us again, as we are confident we will be able to provide you a much higher level of service.

5
Everyone

Everything was great and well put together. I love the location directly across from L.A live and a lot of activity

By on Dec 10, 2019

Review comment responded on Dec 12, 2019

Thank you for your high rating of Luxe City Center Hotel. We are glad you had a pleasant and accommodating stay. We hope to see you again the next time you are visiting LA!

5
Friends

I like the fact that you had to use your room key to go to rooms on the elevator. I just wish there was a pool

By on Oct 16, 2019

Review comment responded on Oct 18, 2019

We at Luxe City Center Hotel appreciate your high rating and are glad you had a pleasant stay. Your feedback is appreciated and we hope to see you again soon!

5
Everyone

By on Oct 8, 2019

Review comment responded on Oct 8, 2019

What a joy to receive your five-star rating! Thank you and we hope it won’t be long before you can experience it all again.

3
Partner Couples

The lady at the desk the night of check in was unpleasant and a bit rude. We also were not given a room key and she did not explain why and just had someone escort us up. We didn’t really have free range due to not having a key, you needed it to ride the elevator too

By on Oct 5, 2019

Review comment responded on Oct 8, 2019

We are sorry to hear your stay was not the extraordinary experience you expected due to your check-in process. Please accept our apology and know that we will look into your comments in order to improve. We hope you will stay with us again and provide us an opportunity to regain your confidence.

5
Everyone

By on Sep 17, 2019

Review comment responded on Sep 17, 2019

We are delighted you had a five-star time staying with us. It would be a treat to welcome you back. Thank you!

4
Everyone

By on Aug 9, 2019

Review comment responded on Aug 12, 2019

Your high rating made us smile and we look forward to welcoming you back through our doors should your travels return you to our area!

5
Everyone

By on Jul 30, 2019

Review comment responded on Jul 31, 2019

We are delighted you had a five-star time staying with us. It would be a treat to welcome you back. Thank you!

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