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La Quinta Inn & Suites by Wyndham Santa Clarita - Valencia

2.5 out of 5.0

La Quinta Inn & Suites by Wyndham Santa Clarita - Valencia

2.5 out of 5.0

Recent guest reviews

The Staff was very helpful and very pleasant. My only complaint was that the eggs on the complimentary breakfast were wet and runny, however, the room was clean and in good shape, the pool was nice and well designed and property was convenient to just about everything.

Great property! This is a very nice hotel and very rrasonsbly priced. Much better bang for the buck vs other expensive chains.

Well its was very nice and clean rooms. But int he morning we had the cleaning lady come into our room without knocking or saying anything. Which to me is unacceptable. The breakfast was good

The property was very clean. We love the breakfast in the morning. Seemed pretty quiet other than the dogs barking of the other guests. My biggest complaint was a situation we had with the manager. We were disappointed to find out when we got there that the pool was closed for the few days we were going to be staying. Only after my husband complained did the manager offer us a discount. Then upon checking out he told us he couldn't give us the discount he offered. We could have went anywhere but chose this place. Poor customer satisfaction if you ask me. He should have made this right for us.

It wasn’t worth the price at all. Definitely an older hotel.

Shower faucet was leaking. Would do a drip drip all night long and drive you crazy. It didn't matter how tight you tried to turn it off it still leak. Also, the keys easily become demagnetized so you have to come all the way down to the front desk and get the keys regenerated to open the door. very frustrating when everyone is tired and just wants to get in the room and go to sleep.

Location and service it was a great stay thanks for such a clean room

Staff was friendly and helpful. No hot water the second night. Walls are very thin, you can hear your neighbors.

The hotel ia nice and clean. The staffs are friendly. The problems are the noise from the elevator equipment is really loud, so it was very annoying. Also, the faucet tubing is leaking in room 122. We did not ask to fix since we only stayed for a couple nights. We placed a tower under the sink to absorb the dripping.

Loved the hard surface flooring in the rooms! Makes everything feel cleaner!

Upon check-in with Becky, there were at least 4 employees (including a manager with her dog) in the lobby talking loudly about everything from company mergers, to pay-time-off, to where they vacationed, to gossiping about other employees. The environment was less than professional and not very welcoming to hotel guest. I didn't realize that this was a pet-friendly hotel (my mistake). There were dogs barking in the hallways and the hallway carpets were stained and dirty. The room, however, was clean (no smells of pets) and the decor was updated and pleasing. Unfortunately, the pillows were AWFUL! Too flat and extremely uncomfortable. The location is ideal...lots of restaurants, gas stations, and shopping within walking distance. Easy freeway access. The breakfast was a little disappointing. I think the eggs were made from powdered eggs because they had no taste, neither did the oatmeal. Otherwise, you had everything you need - juice, coffee, bagels, toast, jelly, waffles, sausage, etc. Probably wouldn't stay here again (mostly because of the pets) but overall, the stay was ok.

I stayed at least twice yearly. We like it. It is nice and safe area.

25201 The Old Rd Stevenson Ranch CA

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

La Quinta Inn & Suites by Wyndham Santa Clarita - Valencia places you within a 5-minute drive of Valencia Country Club and within a 10-minute drive of Six Flags Magic Mountain. This 140-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At La Quinta Inn & Suites by Wyndham Santa Clarita - Valencia, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Deluxe Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Deluxe Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

King 1 | Sleeps 3

Guest reviews for La Quinta Inn & Suites by Wyndham Santa Clarita - Valencia

Everyone (46) Couples (14) Business (1) Family (29) Other (2) Friends (1)
5
Family with small children

The Staff was very helpful and very pleasant. My only complaint was that the eggs on the complimentary breakfast were wet and runny, however, the room was clean and in good shape, the pool was nice and well designed and property was convenient to just about everything.

By on Jun 6, 2019

Review comment responded on Jun 6, 2019

Thank you very much for the positive feedbacks! We greatly appreciate the 5 out of 5 ratings and look forward to welcoming you and your family back in the very near future.

5
Everyone

By on May 7, 2019

Review comment responded on May 7, 2019

Thank you for the 5 out of 5 feedback!

5
Families

Great property! This is a very nice hotel and very rrasonsbly priced. Much better bang for the buck vs other expensive chains.

By on Apr 27, 2019

Review comment responded on Apr 30, 2019

Thank you very much for the positive feedbacks!

4
Everyone

By on Apr 26, 2019

Review comment responded on Apr 30, 2019

Thank you for the positive feedbacks!

3
Families

Well its was very nice and clean rooms. But int he morning we had the cleaning lady come into our room without knocking or saying anything. Which to me is unacceptable. The breakfast was good

By on Apr 16, 2019

Review comment responded on Apr 17, 2019

The hotel staff and I am very glad your accommodation with us was a pleasant one. We will continue to provide the hot breakfast buffet. I will have a meeting with my executive housekeeper about this issue. We look forward to your future reservations.

3
Families

The property was very clean. We love the breakfast in the morning. Seemed pretty quiet other than the dogs barking of the other guests. My biggest complaint was a situation we had with the manager. We were disappointed to find out when we got there that the pool was closed for the few days we were going to be staying. Only after my husband complained did the manager offer us a discount. Then upon checking out he told us he couldn't give us the discount he offered. We could have went anywhere but chose this place. Poor customer satisfaction if you ask me. He should have made this right for us.

By on Mar 29, 2019

Review comment responded on May 1, 2019

Thank you for your response. We the hotel management team honor the discount towards your final room folio at checkout. The pool deck was being re-surfaced and painted. We greatly appreciate your review. My staff and I look forward to welcoming your family back in the very near future.

4
Everyone

By on Mar 28, 2019

Review comment responded on Apr 18, 2019

Thank you for the positive feedbacks! My staff and I look forward to welcoming your family back in the very near future.

3
Everyone

By on Mar 10, 2019

Review comment responded on Apr 18, 2019

Thank you for the positive feedbacks!

2
Partner Couples Families

It wasn’t worth the price at all. Definitely an older hotel.

By on Mar 7, 2019

Review comment responded on Apr 18, 2019

Thank you for your feedback.

2
Family with small children

Shower faucet was leaking. Would do a drip drip all night long and drive you crazy. It didn't matter how tight you tried to turn it off it still leak. Also, the keys easily become demagnetized so you have to come all the way down to the front desk and get the keys regenerated to open the door. very frustrating when everyone is tired and just wants to get in the room and go to sleep.

By on Mar 4, 2019

Review comment responded on Apr 18, 2019

Thank you for your feedbacks. My staff and I will work very hard to address all of your issues and fix it right away.

La Quinta Inn & Suites by Wyndham Santa Clarita - Valencia

25201 The Old Rd, Stevenson Ranch, CA 91381