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Crowne Plaza Los Angeles - International Airport

3.5 out of 5.0

Recent guest reviews

We stayed here the last night of a jam packed trip before we left for an early flight the next morning. Was much bigger than I expected. Room was comfy and clean. Bathroom was nice and big. We were pleasantly surprised at the options to eat there, as we didn't eat before we came and we arrived late. Would recommend.

Loved the quick check in but you have to pay for parking

It's very close to what I needed to get to as far as my car rental and the location I needed to go to.

Enjoyable relaxing stay! Bar restaurant was excellent and pleasing with excellent food!

The room was quite good. The pizza and sushi in the restaurants was very expensive and very low quality. So, go outside the hotel for food....

Nice location,clean and comfortable room. On site restaurants are good.

The hotel was very clean and the staff was pleasurable, especially the morning Concierge. He was extremely helpful! The only negative, which completely turned me off was the security deposit of $300. It was $100 per night. I called AHEAD of time to receive details of check in, amount of security deposit and if I could pay it in cash. The front desk informed me that the security deposit was $100 and I could pay in cash. Once we got there the front desk said $300 smh. Thank God we had money to pay that and still had enough spending money, but it was a huge inconvience to us and I was very upset about receiving inaccurate information.

Nice hotel, convenient to LAX. Free shuttle service

Efficient, knowledgeable check-in staff. Room was beautiful and clean. Calming music playing as we entered the room. On-site restaurants and shops for convenience. Note: there is a daily parking fee

PAULO the concierge, he was very helpful and courteous , not like the telephone operator whoi could not get me the phone number of Alaska airline,,,said come down to the lobby and use the computer to get the information you need, its free, I did go down to the lobby the computer is not free. YOU NEED A NEW TELEPHONE OPERATOR.

Good for travelers needing to spend the night near LAX.

We were looking for a hotel near the airport for convenient access for an early morning departure from LAX without having to fight the traffic. Good location.

Stopped at the hotel for one night due to a late flight. Shuttle was great and room was guaranteed for my arrival. Next day walked nearby for breakfast (hotel has very expensive breakfast). Only trouble came when I was trying to get my rental car. The bell boy told me that my rental company was just down the street but it was not. I was walking around blocks for an hour trying to find this rental with my 8 year old son. Some drugged up lady was yelling at us and when I tried to call the front desk to see if I could get a late check out (due to walking) no one answered the phone. Very upsetting. We eventually walked back and the shuttle driver gave us a lift to LAX again to get our car. He was a real life saver. Otherwise very nice room, very comfortable. Pretty close to other locations (Burger King down the street and a little breakfast and burger place across the street). Perfect location off LAX the drive wasn't even two minutes away.

Upon arrival, I used the car park next to the Crowne Plaza. Only problem with this was elevators weren't working on the Crowne Plaza side but there was plenty of spaces on the second level so there was no problem. My wife and I were greeted by the hotel personnel that were working at the entrance helping guest with luggage and opening car doors for guests coming and going, all with a smile! We went inside and was directed to the check-in counter, we were 3rd in line and maybe a 3 minute wait! As we used Orbitz to book, we were asked and accepted their parking deal which allowed us unlimited access to leave parking garage, which was a small surcharge but worth it. I would say about 4 minutes at the counter, which included a brief layout as to eating options, where their store was located and she directed us to the elevators. One thing we really noticed, everything was clean! Arriving at our room, very nice, clean, we had coffee and tea we could make in the room! We elected to eat in the Tap room, we had a very good meal, we thought the prices were a little high but again had good portions which made it a good value. Breakfast, we just stuck to Krispy Kreme muffins, again fast and clean, service was with a greeting and smile! Last day, we took the shuttle bus to the airport, no waiting, great service, polite driver which put our bags on the shuttle and took them off at the airport, couldn't be more pleased! Thank You!

Stayed overnight and the rooms comfortable. Had to catch an early morning flight and the shuttle was waiting right outside the front door. We did not wait and another one was right behind it. Made it easy to get to the airport which is what we needed.

Paid way too much for the few hours in the room. Waited almost an hour to get picked up from airpiort.

Fantastic hotel with super friendly and helpful staff.

The staff & comfort of the hotel were absolutely amazing!! We had a great time & even were asked if we had any plans while we were in the area. We told him we were looking for a tour group or something similar. He set us up with a fabulous 5 hour tour of the area. We all loved it. Our only complaint is that the wallpaper in the room, by the door, was peeling away from the wall a lot & there was a black substance behind it. Besides that, our stay was fabulous!!

Had to wait over 45 min for shuttle. I called and was told 3 times that the bus was at stop 5 and would be the in 10 min. Finally showed up empty?

I was offered to upgrade upon arrival. The staff was plwasant

Room options

Standard Room, Non Smoking

King 1 | Full 2 | Sleeps 4

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Crowne Plaza Los Angeles - International Airport

Everyone (33) Couples (35) Business (39) Family (32) Friends (12) Other (14)
5

nice place to crash before and early flight

Everyone

We stayed here the last night of a jam packed trip before we left for an early flight the next morning. Was much bigger than I expected. Room was comfy and clean. Bathroom was nice and big. We were pleasantly surprised at the options to eat there, as we didn't eat before we came and we arrived late. Would recommend.

By , from Austin on Sep 7, 2017

5

clean and quite stay

Everyone

Loved the quick check in but you have to pay for parking

By , from modesto ca on Aug 25, 2017

4

nice hotel i will recommend to my friends

Families

It's very close to what I needed to get to as far as my car rental and the location I needed to go to.

By , from New Jersey on Aug 22, 2017

4

excellent stay helpful staff efficient service

Everyone

Enjoyable relaxing stay! Bar restaurant was excellent and pleasing with excellent food!

By on Aug 4, 2017

4

convenient to lax

Everyone

The room was quite good. The pizza and sushi in the restaurants was very expensive and very low quality. So, go outside the hotel for food....

By on Jul 26, 2017

4
Everyone

Nice location,clean and comfortable room. On site restaurants are good.

By on Jul 12, 2017

4
Everyone

The hotel was very clean and the staff was pleasurable, especially the morning Concierge. He was extremely helpful! The only negative, which completely turned me off was the security deposit of $300. It was $100 per night. I called AHEAD of time to receive details of check in, amount of security deposit and if I could pay it in cash. The front desk informed me that the security deposit was $100 and I could pay in cash. Once we got there the front desk said $300 smh. Thank God we had money to pay that and still had enough spending money, but it was a huge inconvience to us and I was very upset about receiving inaccurate information.

By , from NY,NY on Jun 25, 2017

4
Everyone

Nice hotel, convenient to LAX. Free shuttle service

By on Jun 5, 2017

5

beautiful

Everyone

Efficient, knowledgeable check-in staff. Room was beautiful and clean. Calming music playing as we entered the room. On-site restaurants and shops for convenience. Note: there is a daily parking fee

By on May 23, 2017

4
Everyone

PAULO the concierge, he was very helpful and courteous , not like the telephone operator whoi could not get me the phone number of Alaska airline,,,said come down to the lobby and use the computer to get the information you need, its free, I did go down to the lobby the computer is not free. YOU NEED A NEW TELEPHONE OPERATOR.

By , from MEXICO on Apr 19, 2017