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Best Western Redondo Beach Galleria Inn

2.5 out of 5.0

Best Western Redondo Beach Galleria Inn

2.5 out of 5.0

Recent guest reviews

Clean rooms, friendly staff, even when checking in at 11 pm, not enough parking but did tell us where to park.

The employees were very nice. I had left my necklace on the bed while I was out and called the hotel and they left a note for housekeeping to find my necklace.

Very clean and excellent location to everything. Ice machines conveniently located on each floor. Easy access to parking. Rooms were quite big and very updated.

The only downside was on the last day we found a cockroach in the bathroom. Yikes!!

Close to LAX. Very very clean rooms and property.

Overall good. Close to beach, great breakfast . Main downside a little bit noisy due to road closure .

Great, but needs a quieter air conditioner. Breakfast was great, location great,

I am pretty easy to please. The breakfast spread is very nice. The staff was helpful and efficient. The bed was comfortable. The shower was great. But the room smelled like dog urine, possibly exacerbated by the heat in the room when we arrived. It didn't go away and we noticed it anew when we came into the room again or left the bathroom.

Arrived to non smoking room that smelled like smoke, and was "pretend" clean with partially used shampoo bottles on the counter. Was able to switch rooms the next day but chose to spend the next night elsewhere (having prepaid 4 nights) with plans of returning. Returned to find they had given our room away (even though I had put out a do not disturb sign and informed the front desk) Luckily they had another room but now had to make a king and cot work instead if two queens. Come the last day of stay key would not work and had to go to the office AGAIN! Very frustrating stay.

I found the Hotel quiet with all the amenities, anyone could expect. Breakfast was self-serve but varied and abundant

Clean room, free breakfast (scrambled eggs, hash browns, sausage, waffle/pancake makers, cereals/breads/yogurt). Not nearly as bad as some reviews would lead you to believe, but still felt a bit overpriced to me. Having said that, I feel I made the best choice within my target price range for the stay.

Our hotel was very clean, the people who worked there was very nice! The only problem we had was the air conditioning it was as cool as i would have liked it. While we were there we went to Universal Studios which was awesome! We went on the Warner Brothers studio tour it was very cool to see how they film shows. Not as fun as universal more educational! We Bought the LA go card we used it to go to the wax museum, the zoo, the aquarium and the tours to both studio's! We also did the grand tour if LA had a lot of fun on that tour too!

if you ar elooking for a place to spend the night, this will do just fine. free parking and free continental breakfast (hot and cold is served) are a great plus. room needs to be cleaner and AC is not working properly, but overall OK.

We spend 4 nights at Best Western Redondo Beach Galleria Inn. Located near thd South Bay Galleria. also It's only about 10min to go to Redondo Beach and Hermosa Beach. Room was clean and comfortable. But there was some ant inside of bathroom. Amenities were no good.. I don't like soap and shampoo&conditioner. after I washed body with that I feel my body is dry.. I recommend to bring yours from home. The staff was nice! not everyone but they gave us bottle water everyday and they always kindly. We will choose this hotel again.

This was my second time in LA and chose this hotel again due to the last experience I had which was great. Initially I requested a non-smoking room from the site but the hotel didn't get this request and gave me a smoking room. I spoke to the front desk (Amber who was a GREAT HELP) and got a non-smoking room. She was great help and a super positive attitude!

I asked for a non smoking room. It smelled as if someone had just smoked. Got air spray. Used everyday. It advertised wifi. Was unable to stay connected. 5 minutes disconnected. Difficult to work on laptop. Complained, but nothing was done to correct. Had I known would have brought my wifi. Breakfast bar was excellent.

Good experience overall; very friendly management. Good breakfast.

nice rooms, excellent attention, good breakfast. Smoking rooms a drag.

Not fancy, pretty worn down but clean. Ok if you're just there to sleep. I wouldn't want to spend a lot of time on the premises.

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Located within a leisurely stroll of South Bay Galleria, Best Western Redondo Beach Galleria Inn is within a few miles (5 km) of Polliwog Park. This 51-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free hot/cold buffet breakfast is included with your stay.


Rooms

Guests can expect to find free WiFi and 32-inch a TV with satellite channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests of Best Western Redondo Beach Galleria Inn enjoy a spa tub, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.

Guest reviews for Best Western Redondo Beach Galleria Inn

Everyone (11) Couples (9) Business (4) Family (12) Other (4)
5
Families Family with small children Families

Clean rooms, friendly staff, even when checking in at 11 pm, not enough parking but did tell us where to park.

By on Mar 31, 2019

Review comment responded on Apr 1, 2019

Dear Esteemed Guest, Greetings from the Best Western Redondo Beach Galleria Inn. Thank you so much for sharing such a lovely review about our hotel and service. We are all excited to learn about how wonderful your entire experience was at our hotel. It shall be our pride to share your comments with our team. We truly hope to have the pleasure of welcoming you back for another memorable stay. Sincerely, Hotel Manager.

5
Everyone

By on Mar 16, 2019

Review comment responded on Apr 1, 2019

Dear Guest, Thanks for your stay at the B/W Redondo Beach Galleria Inn and the valuable review recommending our hotel. We sincerely hope that you had a great stay looking into the five stars though without any special comments. It is our privilege to serve clients like you. Reviews from guests like you motivate us further. Please do visit us again, Sincerely, Hotel Manager.

5
Everyone

The employees were very nice. I had left my necklace on the bed while I was out and called the hotel and they left a note for housekeeping to find my necklace.

By on Sep 28, 2018

Review comment responded on Sep 29, 2018

Dear Guest, Thank you for taking the time to share feedback on your experience at our hotel I am glad that we were able to make your stay comfortable and enjoyable. Your appreciation for the support of our team is a great source of encouragement and they will make all efforts in finding your valuable. We all look forward to welcoming you back in near future. Sincerely, Hotel Manager.

5

overall this hotel is an excellent choice

Everyone

Very clean and excellent location to everything. Ice machines conveniently located on each floor. Easy access to parking. Rooms were quite big and very updated.

By on Feb 25, 2018

Review comment responded on Feb 27, 2018

Dear Guest, Thank you very much for your business and feedback!

4

very nice place. very clean, great staff.

Everyone

The only downside was on the last day we found a cockroach in the bathroom. Yikes!!

By , from los angeles on Jan 23, 2018

Review comment responded on Feb 1, 2018

Dear Guest, Thank you very much for your review and business. I would like to apologize for the various issues you experienced during your stay.

5

incredibly clean and well maintained.

Everyone

Close to LAX. Very very clean rooms and property.

By on Dec 9, 2017

Review comment responded on Dec 18, 2017

Dear Guest, Thank you for your loyal business and feedback!

4

good value for money

Everyone

Overall good. Close to beach, great breakfast . Main downside a little bit noisy due to road closure .

By , from OR on Jul 12, 2017

Review comment responded on Jul 15, 2017

Dear Alex, Thank you very much for your review and business.

4

would stay again

Everyone

Great, but needs a quieter air conditioner. Breakfast was great, location great,

By on Apr 4, 2017

Review comment responded on Apr 8, 2017

Dear Guest, Thank you so much for your review and feedback.

3

mostly good, but...

Everyone

I am pretty easy to please. The breakfast spread is very nice. The staff was helpful and efficient. The bed was comfortable. The shower was great. But the room smelled like dog urine, possibly exacerbated by the heat in the room when we arrived. It didn't go away and we noticed it anew when we came into the room again or left the bathroom.

By , from TX on Mar 10, 2017

Review comment responded on Mar 12, 2017

Dear Valued Guest, Thank you very much for your review and loyal business. I would like to apologize for the smell in our room. I am very sorry that you endured this.This review will be shown to the entire staff to ensure this never occurs again.

2

frustrating stay

Everyone

Arrived to non smoking room that smelled like smoke, and was "pretend" clean with partially used shampoo bottles on the counter. Was able to switch rooms the next day but chose to spend the next night elsewhere (having prepaid 4 nights) with plans of returning. Returned to find they had given our room away (even though I had put out a do not disturb sign and informed the front desk) Luckily they had another room but now had to make a king and cot work instead if two queens. Come the last day of stay key would not work and had to go to the office AGAIN! Very frustrating stay.

By on Mar 9, 2017

Review comment responded on Mar 11, 2017

Dear Valued Guest, Thank you very much for your detailed review. We greatly appreciate your feedback. I also would like to apologize for the various issues that your endured during your stay. I am truly sorry for these various inconvienences you endures. The entire staff will be shown this review to make sure every department makes the proper improvements.

Best Western Redondo Beach Galleria Inn

2740 Artesia Blvd, Redondo Beach, CA 90278