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Americas Best Value Inn & Suites-El Monte/Los Angeles

2.0 out of 5.0

Recent guest reviews

The staff was verry friendly. Excellent location close to nice places.

Beds are terribly painful to sleep on. Was there for 5 night. Lots of traffic. Water pressure nonexistent!

The staff was excellent and the room was nice... We did have issues with our room at 2:45am water started running down from the ceiling of the shower there was a square door in the roof of shower and the water was coming down from that area. My girlfriend was stuck on the toilet as she could not walk out due to the slippery floor. My lady has acute Multiple Sclerosis and limited mobility. Hearing what I thought was the shower I was alarmed that she would be showering by herself putting herself at risk for a fall.I dried the floor and walked her back to bed... The next morning I mentioned the incident to the manager but they had no other Handicap rooms available. Other than that we enjoyed our stay...

Very basic hotel, with almost no amenities. Next to a very busy street so pretty loud at night. The room is overall clean and the staff is nice. It was a temporary stay for us until fixing our house so it was ok but definitely not the kind of hotel I would enjoy for vacation.

We were good the room was clean all is really good we were enjoyed

Not the best place to stay, I felt like I didn't want to touch anything . Not worth 100 a night. 1st no parking, not a safe location. Room looks old and dirty and very small. Sheets didnt look clean. Breakfast blah.

Its ok only if you are planning for the nights stay

I dont like the pillow to high was the only problem i had and the parking lot to small

Overall the hotel is OK, but there is a train line nearby, I was waked up by the train at 6:30 am, I was told by the stuff that the train runs everyday, so if you want to have a good sleep during weekend, do not stay in this hotel.

Room was newly remodeled and clean. The clothing Rood was the only thing that didn't match, look liked it came out of an old tavern. Beds were very hard, no box spring. Did not use fitted sheet, so every time you turn over your bottom sheet is twisting with you, Mattress pad, to thin, could feel the tuft pins under the Mattress pad, pillows too small and hard.

the hotel reception area was clean and the guy was so attentive and super sweet.......the room was squeaky clean.....lacked color ..all tan n black.....the shower was clean but the spray was so bad so i ended up taking a bath..i would stay again but will take a spare shower head and a wrench or settle for bath.....the bed was really firm. the outside was quiet and easy access to gas...food and shopping....simple surroundings...good mexican food restaurants.

This hotel is a bit dirty and old. But I guess you get what you pay for. The price is great but honestly, I'll pay more next time just to have a better room and comfort. The staff was nice though - that was the only great thing about the hotel.

There is no drain in the bath room except the shower drain. Although I used the curtain when I took shower, there is some water going out of the tub onto the ground. After the shower the ground is flooded. I think they should improve on this. Of course, they cleaned it up every day when I was out. I did appreciate that.

Elevators were not working and they put us on the third floor. The jacuzzi and pool was not heated, so was unable to use that. The television had a bright picture so we were unable to view HBO and other channels. When I checked out they were unable to give me my receipt.

The overall stay was good. There were some dead flies in the bath tub and a dead cockroach in the bathroom.

The staff is good but the room was smell Iand my kids sleep at nite ,some thing bite make us can't sleep.

The hotel room was very average, but it was the uncomfortable bed that really annoyed me.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Suite, Non Smoking (2 King Beds)

King 2 | Sleeps 4

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Americas Best Value Inn & Suites-El Monte/Los Angeles

Everyone (6) Couples (2) Business (3) Family (4) Other (1) Friends (1)
4
Everyone

The staff was verry friendly. Excellent location close to nice places.

By , from seattle on Aug 25, 2017

Review comment responded on Aug 27, 2017

Thank you for making the most of your time with us. We are thankful for the opportunity to serve you and your family, Our team appreciates your gracious comments about our friendly staff. Your positive review helps us grow and strive for excellence, We are pleased to hear that Americas Best Value Inn & Suites fulfilled all of your needs during your visit to El Monte. We appreciate you sharing your observations. We look forward to seeing you soon!

2

your only sleeping there

Everyone

Beds are terribly painful to sleep on. Was there for 5 night. Lots of traffic. Water pressure nonexistent!

By , from seattle on Jul 1, 2017

Review comment responded on Jul 4, 2017

We apologize for any inconvenience that you encountered during your stay at Americas Best Value Inn & Suites in El Monte. Please inform the F/D of any issues so that in the future we can better serve you and your family. If action had been taken since day 1 we could have moved or upgraded your room at no additional cost. Once again please accept our sincere apologies.

4

visiting on a business trip

Everyone

The staff was excellent and the room was nice... We did have issues with our room at 2:45am water started running down from the ceiling of the shower there was a square door in the roof of shower and the water was coming down from that area. My girlfriend was stuck on the toilet as she could not walk out due to the slippery floor. My lady has acute Multiple Sclerosis and limited mobility. Hearing what I thought was the shower I was alarmed that she would be showering by herself putting herself at risk for a fall.I dried the floor and walked her back to bed... The next morning I mentioned the incident to the manager but they had no other Handicap rooms available. Other than that we enjoyed our stay...

By , from Bay Area on Apr 29, 2017

Review comment responded on Jun 6, 2017

Americas Best Value Inn in El Monte would like to thank you for your stay with us. At this time we would like to apologize for the Inconvenience that you had to endure. Because of your feed back our maintenance team was able to correct the issue in this room. It seems that other than this unfortunate incident you were highly satisfied with your accommodations and with our staff. We thank you for you feedback and we hope that you keep us in mind on your future travels.

3

basic hotel

Everyone

Very basic hotel, with almost no amenities. Next to a very busy street so pretty loud at night. The room is overall clean and the staff is nice. It was a temporary stay for us until fixing our house so it was ok but definitely not the kind of hotel I would enjoy for vacation.

By on Jan 27, 2017

2

not a great choice

Everyone

Not the best place to stay, I felt like I didn't want to touch anything . Not worth 100 a night. 1st no parking, not a safe location. Room looks old and dirty and very small. Sheets didnt look clean. Breakfast blah.

By on Mar 27, 2016

Review comment responded on Oct 1, 2016

Thank you for your feedback on your stay with us. We are discouraged to hear that you did not have a pleasant stay, please allow me to apologize for any inconveniences. The total guest satisfaction is always our top priority and we hope to earn the chance to better serve you if ever back in the El Monte area. Please consider our property to leave you with a much memorable stay.

3

it was just ok

Families

Its ok only if you are planning for the nights stay

By on Aug 24, 2015

5

awsome

Couples

I dont like the pillow to high was the only problem i had and the parking lot to small

By on Aug 22, 2015

3

just a so so motel

BusinessTravelers

Overall the hotel is OK, but there is a train line nearby, I was waked up by the train at 6:30 am, I was told by the stuff that the train runs everyday, so if you want to have a good sleep during weekend, do not stay in this hotel.

By on Jan 28, 2015

3

excursion travelor

BusinessTravelers

Room was newly remodeled and clean. The clothing Rood was the only thing that didn't match, look liked it came out of an old tavern. Beds were very hard, no box spring. Did not use fitted sheet, so every time you turn over your bottom sheet is twisting with you, Mattress pad, to thin, could feel the tuft pins under the Mattress pad, pillows too small and hard.

By on Sep 19, 2014

4

traveling for fun

Singles

the hotel reception area was clean and the guy was so attentive and super sweet.......the room was squeaky clean.....lacked color ..all tan n black.....the shower was clean but the spray was so bad so i ended up taking a bath..i would stay again but will take a spare shower head and a wrench or settle for bath.....the bed was really firm. the outside was quiet and easy access to gas...food and shopping....simple surroundings...good mexican food restaurants.

By on Mar 25, 2014