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The Garden City Hotel

4.0 out of 5.0

Recent guest reviews

Had early flight and chose to stay on other side of airport. Not so much traffic. Great clean hotel. Will use it again.

But the room was so stuffy I literally wouldn't sleep I couldn't breath.. the rooms were small and nothing fancy at all for the price

Each time we visit NY we stay here!!! We love the hotel. The staff is friendly and professional!!!! The rooms are beautiful, spacious and the beds were really comfortable!!!

The staff at the GC Hotel is amazing. Very attentive and not over bearing. The rooms were clean and the amenities were great. Anytime I travel to this area, this is the preferred hotel.

Hotel needs better security at night. Hallways very noisy with returning guests.

Very nice but expensive. Clean, comfortable and quite.

We stayed at the Garden City Hotel for a wedding. The hotel is very nicely maintained, with well decorated, spacious rooms. Extremely clean both throughout the hotel and in the rooms, with fantastic staff. Also has a great brunch in the restaurant on site, and seemed to have great amenities. I would stay here again if I were in the area.

The hotel was great, the room was well appointed and had recently been renovated. Food was a bit pricey but worth it. Our only concern was the fact that the pool was under construction and we had not been aware of that prior to booking, that was one of the main reasons why we went. Overall I would highly recommend this hotel based on location, cleanliness and food.

Great hotel, great price. Staff was very friendly and accommodating. No microwave in our room so we called the front desk and they brought us a brand new one. Room was very clean. Beautiful bathroom, only downside was there was no tub. Bed was incredibly comfortable. Great hotel for a romantic weekend. Very close to many things. Didn't try the restaurant or spa, but they both looked very nice. Would love to stay here again if ever in the area. Definitely would recommend to others!

Such a beautiful hotel!! Near a charming town. Would highly recommend!!

It was a really nice large room. It was clean and great pillows.

Booked our room for a room described as a "luxurious new mattresses and bedding collection". Upon check-in was told we were being "upgraded" to a Penthouse Suite. Sounds great right? Wrong! Except for the TV, the last time this room saw something new was the first Reagan term. Uncomfortable beds, worn rugs, 80's bathroom amenities, loud mechanicals, dingy windows, water damaged ceilings, and on and on. If we didn't have to get ready for a dinner reservation we would have demanded a new room. The only saving grace was the staff, especially valet and bellman. Other than that - Next time, I'll save a few and stay at the Hyatt Place.

Not sure what their intentions were but the antique décor of the room felt more like garage sale than Louis XVI. No mini bar (imagine that!) and only decaf coffee available in the room. Front desk staff are real "winners". The junior one insisted that I had to pay even though my reservation was fully paid through Or***z. It took him half hour to figure out he was wrong. You would think he would at least apologize - no such luck!! The senior one was way above it all and too busy flirting with female guests to get involved and assist his colleague (not to mention me - THE GUEST!).

Great classic hotel with many of the trimmings. Doormen were interested only in tips and fancy cars. Front desk staff was good and courteous. Many pilots and flight attendants use this hotel and try to get in front of line thinking they are more important. Room was well decorated and clean. Quiet too. High price didnt include breakfast. Floor staff was rude, walked in to room to clean a carpet stain, but we hadnt called. Though we insisted we were in room and changing clothes, non english speaking employee pushed by to clean the stain. 3 electrical outlets and the safe didnt work. Pool lifeguard was very polite. Lobby was well decorated with shops. Floor staff re-entered our room despite do not enter sign on door. Repair staff also showed up 3 hrs late to fix safe key but not the outlets. In pool, at 945 pm some employee came yelling that pool closed at 10pm, then was angry and yelling angry at 957pm when I took a one minute shower. He started insulting in Spanish, then actually he came into locker room only to yell that shower was about to close. I almost punched him, but he was smart enough to leave. Pool was clean and warm. There was a gym, a sauna and surprisingly no hot tub. You can find hot tubs at one star hotels but not here. I was disappointed at the quality of staff, worse then a 3 star for that aspect. It's like they hired good front receptionists and for the rest cut corners and reached towards the bottom of the non english speaking hiring pool. Commuter railroad is in front but I almost never heard any noise.

Outside and appearance of the hotel was superb. Upscale, classy spot but thats where it ends. Staff was mostly rude and stuffy and room was older and outdated. Stained carpets, cracked bathroom tile, beat up night stands. Not worth the price unless you score a major deal

Arrived & had to wait for room to be ready, it was ok with us, had lunch 2 hours later went up to rooms, my room had an awful smell, my daughter room was filty, changed my room (inconvenient to us) cleaned my daughters room, had problem with A/C not cooling room in her room, they sent up someone and still did not cool off room after they checked it, charged me $ 85.00 to my card without telling me for what ever reason, they told me it would be put back after checking out, would not recommend this location unless changes r made

I was very pleased with this hotel, my room (after I was not as satisfied with my first room, they were very accommodating to change and the new room was great), the staff (very friendly and helpful), room service, the restaurant, location and amenities.

the hotel was beautiful, and the service and staff were always accomodating and helpful. the only problem was that i had a room with a balcony which i thought would give me a nice view, but being that it was very early spring, it was too cold to go out on and not the kind that you could see anything without being out at the end of it.

not worth the money but close location to nassau med center

I stayed at this hotel while on a business trip to the area. The staff was very helpful and attentive. Restaurant on site was very good. Rooms were large and comfortable. Will definitely stay here again.

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room

King 1 | Sleeps 4

Deluxe Double Room

Full 2 | Sleeps 4

Guest reviews for The Garden City Hotel

Everyone (5) Couples (13) Business (9) Family (6) Other (2)
5

near jfk

Everyone

Had early flight and chose to stay on other side of airport. Not so much traffic. Great clean hotel. Will use it again.

By , from San Diego Cal. on Sep 28, 2017

Review comment responded on Nov 16, 2017

Thank you so much for taking the time to review our hotel. We are happy that you will be returning and look forward to welcoming you back!

2

ambiance was the only good thing and the service

Everyone

But the room was so stuffy I literally wouldn't sleep I couldn't breath.. the rooms were small and nothing fancy at all for the price

By on Feb 11, 2017

Review comment responded on Mar 6, 2017

We are sorry you were not happy with the room. Our thermostats can be controlled by the guests and the windows can be opened slightly.

5

beautiful hotel and professional staff

Everyone
Simply beautiful! Plush!

Each time we visit NY we stay here!!! We love the hotel. The staff is friendly and professional!!!! The rooms are beautiful, spacious and the beds were really comfortable!!!

By , from D.C. on Jan 21, 2017

Review comment responded on Feb 6, 2017

Thanks for staying with us. We work hard to make our guests happy and appreciate your review! We look forward to welcoming you back on your next visit to New York!

5

a gem in the middle of long island

Everyone

The staff at the GC Hotel is amazing. Very attentive and not over bearing. The rooms were clean and the amenities were great. Anytime I travel to this area, this is the preferred hotel.

By , from Austin, TX on Jan 9, 2017

Review comment responded on Jan 14, 2017

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4
Everyone

Hotel needs better security at night. Hallways very noisy with returning guests.

By on Mar 8, 2016

Review comment responded on Jul 14, 2016

Thank you for your feedback. The safety of our guests is of the utmost importance to us. For this reason we do have security 24 hours a day and a state of the art surveillance system. I do understand however that sometimes guest may be a bit noisy returning from celebrations or events. We do hope that you give us the opportunity to welcome you back.

4

family trip

Families

Very nice but expensive. Clean, comfortable and quite.

By on Sep 28, 2015

4

excellent stay

Couples

We stayed at the Garden City Hotel for a wedding. The hotel is very nicely maintained, with well decorated, spacious rooms. Extremely clean both throughout the hotel and in the rooms, with fantastic staff. Also has a great brunch in the restaurant on site, and seemed to have great amenities. I would stay here again if I were in the area.

By on Sep 5, 2015

4

great mini vaca

Families

The hotel was great, the room was well appointed and had recently been renovated. Food was a bit pricey but worth it. Our only concern was the fact that the pool was under construction and we had not been aware of that prior to booking, that was one of the main reasons why we went. Overall I would highly recommend this hotel based on location, cleanliness and food.

By on May 15, 2015

5

beautiful hotel

Couples

Great hotel, great price. Staff was very friendly and accommodating. No microwave in our room so we called the front desk and they brought us a brand new one. Room was very clean. Beautiful bathroom, only downside was there was no tub. Bed was incredibly comfortable. Great hotel for a romantic weekend. Very close to many things. Didn't try the restaurant or spa, but they both looked very nice. Would love to stay here again if ever in the area. Definitely would recommend to others!

By on Mar 3, 2015

5

wonderful overnight

Families

Such a beautiful hotel!! Near a charming town. Would highly recommend!!

By on Feb 4, 2015