I was a bit upset about $150.00 they held on my card; however the staff informed me the protocol on the 3rd party booking rules. ( if you book through Orbit, Expedia etc) They hold a deposit and you will get it back, Per room conditions( may be deductions
Clean, comfortable, quiet facility. Housekeeping service attentive and responsive to a couple of requests I made. A day guest of mine (with disabilities) was invited to park in "Disabled Parking" by my door. Very thoughtful. Security was excellent. When returning late at night security was evident. ...
We had booked room for 4 adults. There were 3 towels in the room. Pool and hot tub closed too early as does the bar and room service. Executive floor had nothing special about it. Bathroom seemed a little outdated for a $300 room.
The hotel staff was very friendly and accommodating. My wife wanted a room that over looked the Christmas light display that was located across from the hotel and the lady at the front desk willing placed us in one. The room was large and in excellent condition. We had an early lunch the next day ...
Comfortable, no worries, area kinda safe Pretty nice in the inside and out
Friendly staff, great breakfast, spacious and clean rooms!
The hotel staff was very friendly and accommodating. My wife wanted a room that over looked the Christmas light display that was located across from the hotel and the lady at the front desk willing placed us in one. The room was large and in excellent condition. We had an early lunch the next day in the hotel restaurant and the service and food were excellent.
Over all, the hotel was pretty good. The breakfast is NO breakfast so don’t count on that. The rest was clean and easy access and safe. Many areas in Long Beach are not safe so this was nice.
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