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Thistle Kensington Gardens

4.0 out of 5.0

Thistle Kensington Gardens

4.0 out of 5.0

Recent guest reviews

Great location and very close to almost every thing, restaurants, shopping and transportation

Lobby and room presentation were superior. Comfortable, clean, convenient location. I thought the breakfast was not worth the expense.

We had a lovely view of Hyde Park. It's only about a block and a half away from Queensway station so the tube is right there leaving all of London in easy reach. A little shop connected to a Shell station owns the corner of the ground floor, so we could grab sodas and crisps on the way in to snack while we figured out what we would do next. And just a few blocks away was Hobson's, the best fish & chips we found on the trip. It's a great place to make a comfy home base on a touristy visit to London.

It is very hard to find hotels in London that are both affordable and have rooms that are really comfortable in size. Thistle Kensington Gardens has it all --central location, elegant AND affordable rooms with plenty of space. The restaurant/bar has an excellent breakfast - at 18 pounds the breakfast is a little pricey, but you can get it for 12 pounds if you pre-order when you make your reservation. Great location across from Kensington Gardens and a very short walk to other tube stations that will take you all around Central London.

Great hotel, great location! not only the hotel, but the food, and service were outstanding!

The checkin was terrible! Very unfriendly checkin staff. Had to wait hours for our room! Elevator was the size of a phone booth!

Beautiful hotel. A 10 minute walk to the marble arch station, where it’s easy to take the coach to places like Oxford, which is what we did. Staff is absolutely great, very attentive.

nice place , close to the attractions , bus tour stop front the hotel, nice staff , room very small , like a box shoes , the first day only one elevator working , the rest ok.

Tv didn’t work Phone didn’t work Room was TINY The location is ok

This hotel was a good value. It was quite a bit further west than what I originally thought but there are tube stations that are close by. Bathroom shower and sink didn't drain properly. We had a room with two beds but they weren't separate. It was two twins on one boxspring whic just made no sense. Waited an hour for them to "separate" the beds. Then our keys to the room didn't work. The room itself was fine though

Excellent location very convenient to Kensington Gardens located in the neighborhood of it very nice restaurants, bars and stores. Convenient to the underground and the hop on buses making it very easy to get around London.

Everything was perfect. The room was a bit small but comfy. The location was great and the staff was very polite.

Ok, this hotel is in a great location by the park and the underground. Fantastic! But, the walls are so thin you can hear everything around you. That feature is not great and was the pits. Our room was nice and beds very comfortable, but the noise was the worst. Also, the restaurant was lovely and delicious! If they thickened the walls, I’d go back. It was just too loud, but the view was gorgeous. So I suppose you have to pick what’s most important to you when looking at this hotel.

No one to help with luggage and Rooms too smallء Elevators are too small and slow

The mattress was terrible but they changed the mattress for us after the first day and were very accommodating. However, that mattress should never have been on the bed in the first place. It was broken with the springs poking through. The hotel staff was very accommodating and helpful. Convenient location.

Air conditioning barely worked and the room was excessively hot. We changed rooms and the same conditions applied.

Great location and nice rooms (cozy or small depending on your perspective).

Rooms are a bit tired, have not been renovated in a while. Stains on carpets, wooden furniture shows signs of wear. Good location however, close to tube station and across from Hyde Park. There is no gym or fitness facilities at this hotel.

Good location. Near metro. Clean. Good breakfast.

Excellent and very comfortable hotel. My only complaint was regarding the elevators. 2 of the 3 elevators were inoperative at various times during our stay. The elevators are very small. They must be operative and usable. Overall, though, a very pleasant stay and good location. Highly recommend

104 Bayswater Road London England

Hotel highlights

  • Walking distance to Kensington Gardens and Hyde Park
  • Free in-room WiFi
  • Onsite dining
  • Concierge services

Located in London City Centre, Thistle Kensington Gardens is adjacent to Kensington Gardens and within a 10-minute walk of other popular attractions like Hyde Park. This 175-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite brasserie, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

43-inch an LED TV are available for entertainment, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, a safe, and a phone.


Property features

Thistle Kensington Gardens offers a computer station, express check-in, and express check-out. Self parking is available for GBP 24.00 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include free newspapers and wedding services.

Room options

Standard Twin Room

Twin 2 | Sleeps 2

Family Room (3)

Full 1 | Sleeps 3

Deluxe Double Room, 1 Double Bed

Full 1 | Sleeps 2

Deluxe Double Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Thistle Kensington Gardens

Everyone (25) Couples (25) Business (10) Family (12) Other (10) Friends (5)
5
Partner Couples

Great location and very close to almost every thing, restaurants, shopping and transportation

By , from Fort Lauderdale, FL on May 10, 2019

Review comment responded on May 13, 2019

Dear Jesi, Thank you for your wonderful review, we were delighted you enjoyed your stay and the location. We hope we can welcome you back to the hotel very soon again.

5
Everyone

Lobby and room presentation were superior. Comfortable, clean, convenient location. I thought the breakfast was not worth the expense.

By on Apr 22, 2019

Review comment responded on Apr 23, 2019

Thank you for your nice review, we were pleased you enjoyed your stay and the location. We were pleased you enjoyed the location, cleanliness and comfort and hope we can welcome you back to the hotel very soon again.

5
Everyone

We had a lovely view of Hyde Park. It's only about a block and a half away from Queensway station so the tube is right there leaving all of London in easy reach. A little shop connected to a Shell station owns the corner of the ground floor, so we could grab sodas and crisps on the way in to snack while we figured out what we would do next. And just a few blocks away was Hobson's, the best fish & chips we found on the trip. It's a great place to make a comfy home base on a touristy visit to London.

By on Dec 17, 2018

Review comment responded on Dec 17, 2018

Dear Valued guest, We are delighted you had such an enjoyable stay with us at the Thistle Kensington Gardens. The location is indeed very convenient with its short walk to the tube or shops and restaurants in Queensway. We hope we can welcome you back to the hotel very soon again.

5
Everyone

It is very hard to find hotels in London that are both affordable and have rooms that are really comfortable in size. Thistle Kensington Gardens has it all --central location, elegant AND affordable rooms with plenty of space. The restaurant/bar has an excellent breakfast - at 18 pounds the breakfast is a little pricey, but you can get it for 12 pounds if you pre-order when you make your reservation. Great location across from Kensington Gardens and a very short walk to other tube stations that will take you all around Central London.

By , from Los Angeles, CA on Nov 20, 2018

Review comment responded on Nov 21, 2018

Dear Kleslie, Thank you for your wonderful review, we were thrilled you enjoyed your stay here at the Thistle Kensington Gardens. We are pleased you liked the full English breakfast, but regards to the breakfast price do check the hotel websites for any offers we might run. We hope we can welcome you back to the hotel very soon again.

5
Everyone

Great hotel, great location! not only the hotel, but the food, and service were outstanding!

By on Nov 14, 2018

Review comment responded on Nov 15, 2018

Dear Chris, Thank you for your pleasing review, we were glad you enjoyed the location and view. Thank you for your nice comments about the team and the food the hotel is providing. We hope we can welcome you back to the hotel very soon again.

2
Everyone

The checkin was terrible! Very unfriendly checkin staff. Had to wait hours for our room! Elevator was the size of a phone booth!

By , from New York, NY on Nov 6, 2018

Review comment responded on Nov 7, 2018

Dear Derek, Thank you for your review and we are sorry to hear that your check in was not to the high standard the hotel is usually offering. Due to the size of the lifts, the hotel has 3 lifts to reduce the waiting time overall. We do hope we can welcome you back to the hotel very soon again.

5
Everyone

Beautiful hotel. A 10 minute walk to the marble arch station, where it’s easy to take the coach to places like Oxford, which is what we did. Staff is absolutely great, very attentive.

By , from Los Angeles, Ca on Nov 3, 2018

Review comment responded on Nov 3, 2018

Dear Greg, Thank you for your 5 out of 5, we are pleased you enjoyed your stay and the location and hope we can welcome you back very soon again.

3
Everyone

nice place , close to the attractions , bus tour stop front the hotel, nice staff , room very small , like a box shoes , the first day only one elevator working , the rest ok.

By on Oct 22, 2018

Review comment responded on Oct 22, 2018

Thank you for your review and we were pleased you enjoyed the hotel and its location. Thank you for your nice comments about the team which we will happily pass on. The hotel has different room types starting with standard rooms and increasing in size with upgraded rooms. We hope we can welcome you back to the hotel very soon again and hopefully in one of our upgraded room.

2
Everyone

Tv didn’t work Phone didn’t work Room was TINY The location is ok

By on Sep 13, 2018

Review comment responded on Sep 16, 2018

Thank you for staying with us and taking the time to review your stay. We are sorry to hear that you had some electrical appliance not working during your stay. The hotel has a 7 day maintenance cover, so you can report any issues anytime during your stay and we will resolve the problem as soon as possible. We hope we can welcome you back to the hotel very soon again.

3

quiet location

Everyone

This hotel was a good value. It was quite a bit further west than what I originally thought but there are tube stations that are close by. Bathroom shower and sink didn't drain properly. We had a room with two beds but they weren't separate. It was two twins on one boxspring whic just made no sense. Waited an hour for them to "separate" the beds. Then our keys to the room didn't work. The room itself was fine though

By , from AZ on Sep 3, 2018

Review comment responded on Sep 3, 2018

Dear Angela, Thank you for your review, we were pleased you liked the location and room, but sorry to hear the issues you had on arrival, which we will address with the front office team and housekeeping department. We hope we can welcome you back to the hotel very soon.