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Recent guest reviews

Very clean. Service was quick and staff were very helpful! The room we had was very small but we were sightseeing every day so we were only there to sleep. Great location!

Great location and friendly staff.

Great Location to Buckingham Palace

Centrally located and a respite from all the business of London.

Great location around the corner from Buckingham. The staff, particularly Mirelle, was fantastic! Rooms were great, well-equipped and comfortable! Super!

Location of the hotel is close to everything

The hotel is very conveniently located close to Victoria station and restaurants. We walked 1/2 a mile to wash clothes as well. The staff was great as well.

Nice room across from Buckingham Palace. Friendly staff. Great room rate. Multiple places to eat nearby (if it wasn't for Corona virus restrictions).

Aaron was an excellent manager on duty. He went to every length to accommodate our every request! Would recommend 10 out of 10 For the guest services!

The staff was wonderful ,very proffesional in every way. Would highly recommend.

Closet to transportation, shops, and landmarks. Excellent value!

Room And beddings are clean, Bed is comfy but the room is very small, no place for our luggages for 4 people. The shower water heater is too hot, it’s hard to adjust. The bathroom sink pressure is too strong. My clothes got wet a couple times without an alarm. The staff are so nice and helpful. There are snacks at 5-8pm in the lobby everyday which is so nice but no breakfast.

Good hotel, stuff was friendly. The big issue is that the hotel claims they provide WiFi connection, however, in order to connect, the guests are required to grant completely unacceptable permissions to the WiFi provider (Captini WiFi), including monitoring every web site I visit, and spamming with promotions and commercial offers.

Excellent hotel. Comfortable beds, quiet rooms, small fridge and microwave, filtered water, friendly staff. Our bathroom was an open concept where the shower was in a corner with no curtain or wall which was interesting but worked fine. Good central London location. No restaurant on site but plenty nearby and close to Victoria Underground and Train Station.

The staff were fantastic, very polite, friendly and helpful! We had a great stay. Thank you!

The position is perfect! Rooms are not spacious but not small either. Staff are friendly. Almost the best I can get with this price in London.

Friendly staff and very convienent location, rooms are modern and comfortable. Only negative was that the hallways upstairs are a bit dark especially with sectional doors closed so first night returning was a little disconcerting but got used to it.

10 Palace Place London England

Hotel highlights

  • Walking distance to Buckingham Palace and Hyde Park
  • Free WiFi in public areas
  • Concierge services
  • 24-hour front desk

Located in London City Centre, The Resident Victoria is within a 5-minute walk of Buckingham Palace and within 15 minutes of other popular attractions like Hyde Park. The 73 rooms at this 4-star hotel include kitchenettes, refrigerators, and microwaves.


Rooms

Guests can expect to find 40-inch flat-screen TVs with satellite channels. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include kitchenettes, refrigerators, and microwaves.


Property features

The Resident Victoria features free WiFi in public areas and a water dispenser. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. This hotel also has a vending machine.

Room options

Superior Double Room (King bed)

1 Twin Bed and 1 Twin Sofa Bed | Sleeps 3

Small Double Room

1 Double Bed | Sleeps 2

Deluxe Double Room (King bed)

1 King Bed | Sleeps 4

Standard Double Room

1 Double Bed | Sleeps 2

Guest reviews for The Resident Victoria

Everyone (7) Couples (5) Family (7)
5
Family Family with small children Friends

Very clean. Service was quick and staff were very helpful! The room we had was very small but we were sightseeing every day so we were only there to sleep. Great location!

By on Dec 27, 2022

Review comment responded on Dec 28, 2022

Dear Shelly,Thank you for the wonderful review. We are delighted to hear that the service of the team was up to standards as we strive to create the best experience for all our guests.We are sorry to hear you found the room to be very small, but for your next stay we suggest booking our King or Superior room.We hope you made it back home safely and we hope to see you again in the near future!Kind regards,

5
Family

Great location and friendly staff.

By on Dec 27, 2022

Review comment responded on Dec 27, 2022

Dear Paisley,Thank you for taking the time to review your recent stay with us. We are delighted to hear that you found the location to be great and that our service was up to your standards. We hope to see you again! Kind regards,

5
Partner Couples

Great Location to Buckingham Palace

By on Sep 20, 2022

Review comment responded on Sep 23, 2022

Dear Kevin,We really appreciate you taking the time and reviewing your stay with us and the perfect score. I hope you enjoyed your time in London and we look forward to see you again in the future.Best regards,

4
Everyone

Centrally located and a respite from all the business of London.

By on Sep 4, 2022

Review comment responded on Sep 10, 2022

Dear Elaina, Thank you for your review and for choosing to stay with us. We agree, we are in a lovely central neighbourhood that does not stop you from relaxing when staying with us. We hope to welcome you again soon. Best wishes,

5
Family

Great location around the corner from Buckingham. The staff, particularly Mirelle, was fantastic! Rooms were great, well-equipped and comfortable! Super!

By on Jul 19, 2022

3
Everyone

By on Jul 11, 2022

5
Family

Location of the hotel is close to everything

By on Jun 22, 2022

Review comment responded on Aug 8, 2022

Dear Mary, Thank you for the feedback and perfect score review. I hope you really enjoyed your stay with us and we look forward to see you again in the future. Best regards,

5
Family

The hotel is very conveniently located close to Victoria station and restaurants. We walked 1/2 a mile to wash clothes as well. The staff was great as well.

By on Nov 29, 2021

Review comment responded on Dec 3, 2021

Dear Miriam, Thank you so much for the wonderful review. We hope you had a great stay with us and we hope to see you again in the near future! Kind regards,

5
Everyone

Nice room across from Buckingham Palace. Friendly staff. Great room rate. Multiple places to eat nearby (if it wasn't for Corona virus restrictions).

By , from Sacramento, CA on Aug 29, 2020

Review comment responded on Sep 5, 2020

Dear Paul, We are so happy to hear you enjoyed your time with us! We hope to have the chance to welcome you back soon as our city reopens safely. All the best to you until then!

5
Everyone

Aaron was an excellent manager on duty. He went to every length to accommodate our every request! Would recommend 10 out of 10 For the guest services!

By on Mar 15, 2020

Review comment responded on Apr 7, 2020

Dear guest, thank you for the amazing review. Aaron will be thrilled to know that you were very pleased with the serviced he delivered. He is a great colleague that we really value and is always ready to help when a guest is in need. We hope to see you return in the near future for your next stay. Best wishes,

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