Radisson Blu Portman Hotel4.0 out of 5.0
Recent guest reviews
of this nice hotel, very nice lobby, very good breakfast, clean but a bit small standard room with tea and coffee facility, rate a bit higher but per location - near by Oxford street and Marble Arch underground station - acceptable.
Hi, My brother and I recently stayed at the hotel during our first visit in London. The location is excellent if you want to be near Oxford Street but still awak from all the noise. A lot of Arabs stayed at the hotel given its proximity near main shopping districts. We did not try in room dining. The lobby is very spacious. Our mini bar was empty during our stay (I have no idea why). We asked for water on our first night, and no one came (we waited for an hour). We did the same on our second night, yet no one came. Water did arrive on our last night, but the mini bar was still empty. The bin in the bathroom was broken and I had to fix it myself. I was really disappointed by these two incidents but overall our stay was okay.
I stayed here for an awards event which meant the room was over £300 for a night which I think is excessive for a single room. The room itself was modern and well equipped. The service was generally good but I did have to wait several minutes at reception as there was no one there!
Very nice staff, always willing to go to the next level to make you happy. Typical american hotel chain with an extremely gentle attention to detail. This staff is the best asset. All the rest seems accessory to the quality of service offered.
Currently staying here for 2 nights for a family wedding in the area. At nearly £230 a night it's no-where-near good enough. The rooms are basic but ok, however, our outside sliding door is so cumbersome and heavy that my parter can't even move it, and for me (a large man) it's still a challenge. When it is closed there's still a draft blowing through, which I can imagine would be a nightmare at a colder time of year. The room was clean but dated and the television picture kept jumping. These are minor inconveniences, however, compared to the awful pillows. Both myself and my parter (and my brother and his wife in the next room) had barely any sleep due to this. The next morning we asked at reception if there were anyway we could change these, and were advised of a local place where we could BUY some new ones if we wished to! You literally couldn't make it up. To top it all off, as we didn't think we would be in the hotel for the breakfast, we declined to pay for the buffet breakfast (£16) at check in. However, after trying to sleep in after our awful nights sleep, we decided to just have breakfast in the hotel only to be told that it was now £21 as we hadn't taken up their offer at check-in!! Add to that the poor quality of the room cards (you need them to operate the lift) which work or don't work entirely of their own free will, I'm not impressed. The rest of the family managed to get in the Churchill Hyatt over the road, which is only slightly more expensive and infinitely better. If you can, book that instead of the Radisson Blu. I've honestly stayed in travelodges that are better than here.
I noticed that the restaurant's staff here in raddison blu are the most helpful staff i have ever seen throughout my staying especially Vivek who have been the most respectful as well as the most helpful person in the hotel.
Everything about this hotel is great except the service.... the employees there, they're like Zombies. If you are someone who look for a good service "don't book" الفندق ممتاز ك موقع و ك تصميم و غرف وبوفيه و لوبي.... لكن السيرفس و خدمتهم مش حالك... خدمه سيئه جداً جداً
The location s most convenient (Hyde Park, Marylebone High St etc) and surprisingly quiet for central London. The reception areas are what one would expect of a hotel of this standard, with service to match, but I was disappointed with the room. Admittedly we were in a standard room but I have stayed in Radisson Blu hotels across Britain and Europe and have never been in quite such a small room! There are Premier Inns in central London with much larger rooms. It was even lacking any drawers for clothes storage. Our clothes had to remain in our cases under the bedside tables. I would have far preferred a set of drawers to a mini-bar which in this day and age seems a slightly outdated concept. The selection of tea/coffee etc in the room was extremely basic and there was even a small packet of biscuits!! Little things like this cost virtually nothing and make such a difference. I have certainly no complaints about the hotel - the bed was most comfortable and the staff could not have been more helpful, but overall I felt the room was in need of refurbishment - tired carpets, faulty bath plug and even the bedside phone looked like a museum piece, as did the ubiquitous trouser press! Upgrade the rooms and we shall certainly be back!
Have stayed here a few times, most recently in April 2017. Hotel is pleasant with good size modern rooms. We asked for and got connecting rooms which was perfect for a family of 4. Friendly staff, good buffet breakfast and great location for Oxford Street. Would recommend.
We stayed 8 nights in the hotel. The hotel is in a quiet square close to Oxford street. The hotel has 2 wings. Try to get a room with a view. The breakfast was excellent. We had booked business class rooms and were happy with the size. Generally the service was good & helpful. The major negative point is the very limited service for dinner & the room service. We are elderly & sometimes too tired to dine out.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 1488 reviews