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Park Inn by Radisson London Heathrow Airport Hotel

4.0 out of 5.0

Recent guest reviews

Very convenient. Reasonably priced and very friendly and helpful staff.

closeness to airport, amenities of hot pot, fridge, large room

For an overnight stay it was decent. They did not provide wash rags though and I hated the shower, it was high risk for flooding.

Great location and the rooms were clean. The cleaning staff and dining/kitchen staff were great. Hotel staff were useless. One of many examples that I could give: They could not even help me with something as simple as getting my soda from getting stuck in a machine. It was the only stupid machine that I saw and I was tired and didn't feel like going out. The concierge told me to wait while they dot a key. I would not have worried about it that much, but I waited, and waited, and waited. Finally, I just started heading back to my room. While heading back, I seen the concierge and asked him. It was obvious that he intended to blow me off. He said he would bring it to my room and of-course he did not. I really wasn't that worried about it, but the whole situation is an example that illustrates the level and type of interactions that I had with the hotel staff. There are soo many choices in this area and I would just pick another hotel.

Good location near the airport, perfect for a one night stay before a flight. Comfy bed and nice restaurant in the lobby.

Concierge seemed more interested in profits than serving guest needs. Failed to mention shaver sockets in bathroom could be used to charge phones, pushed buying converter. Didn’t mention that I could charge 5 pounds at the desk for the shuttle with my credit card; pushed ATM withdrawals. ETC. Room was large and OK. Food at restaurant expensive and mediocre. Overall: functional.

Close to airport and easy access to shuttle. Staff helpful especially the gentleman at desk helped print my boarding pass and looked for an adapter for my phone

Room smelled of mold. Bathroom was not clean. Front desk staff was slow .

We booked room 6 months earlier but when we checked in we were given a room in the flight crew area far away from the desk. It was noisy due to all the crew traffic. Also, we are older and it was difficult to step over the bathtub rim. We expected to get a more suitable room but were too tired to deal with it. We are disappointed and would not recommend your hotel.

Extremely disappointed to walk in the room and find trash under the beds and one of the bed skirts ripped. No hand soap in bathroom. No shampoo or conditioner either - had to go and ask myself for some. Room didnt look ready and we were wondering if they actually cleaned it after the last tenants checked out. No kids channels on TV either. Location was good and stuff was friendly.

This hotel was located close to Heathrow, which is why I chose it. Staff was great, room was fine. The only thing that was confusing was the shuttle. There isn't a free one but there is one that comes every 15 minutes for a reasonable fee. Would have been nice if that info was included on the webpage. Otherwise perfect hotel for in and out of the airport.

Convenient to Heathrow Airport, spacious and clean. The Manager upgraded us to a suite, so that was very nice!

great concept to be able to pay a small amount per each additional hour past your check-out time if you have a late flight

Very convenient hotel. Great for an overnight before a morning flight

Barely adequate for an overnight stay. No free airport shuttle.

Bath Road West Drayton England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Located in Hillingdon, Park Inn by Radisson London Heathrow Airport Hotel is within a few miles (5 km) of sights such as Stockley Park and London Motor Museum. This 4-star hotel has 895 guestrooms and offers an indoor pool, free in-room WiFi, and a fitness center.


Dining

This hotel serves as home to a lobby lounge, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


Rooms

A flat-screen TV comes with digital channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, a safe, and a phone.


Property features

At Park Inn by Radisson London Heathrow Airport Hotel, guests enjoy features like an indoor pool, a fitness center, and a sauna. If you drive, self parking is GBP 15 per day, or you can take advantage of the airport shuttle at scheduled times for GBP 5 per person one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Room options

Superior Room (Airport View)

King 1 | Sleeps 2

Standard Room (Airport View)

King 1 | Sleeps 2

Family Room

King 1 | Sleeps 4

Family Room (Airport View)

King 1 | Sleeps 4

Guest reviews for Park Inn by Radisson London Heathrow Airport Hotel

Everyone (41) Couples (15) Business (20) Family (8) Other (8) Friends (1)
3
Everyone

By on May 13, 2019

4
Partner Couples

Very convenient. Reasonably priced and very friendly and helpful staff.

By on Apr 30, 2019

5
Everyone

By on Apr 29, 2019

5
Everyone

By on Apr 14, 2019

4
Families Families

closeness to airport, amenities of hot pot, fridge, large room

By on Mar 24, 2019

4
Partner Couples Families

For an overnight stay it was decent. They did not provide wash rags though and I hated the shower, it was high risk for flooding.

By on Feb 26, 2019

Review comment responded on Mar 2, 2019

Thank you for your message. Hope you had a good stayed with us and we are looking forward to see you again soon. I will address this issue with the appropriate team and make them aware of this issue. Please feel free to contact me if you require any further assistance. Kind Regards, Reservations.

3
Everyone

By on Jan 1, 2019

Review comment responded on Mar 2, 2019

Thank you for your message. Hope you had a good stayed with us and we are looking forward to see you again soon. Please feel free to contact me if you require any further assistance. Kind Regards, Reservations.

3
Everyone

Great location and the rooms were clean. The cleaning staff and dining/kitchen staff were great. Hotel staff were useless. One of many examples that I could give: They could not even help me with something as simple as getting my soda from getting stuck in a machine. It was the only stupid machine that I saw and I was tired and didn't feel like going out. The concierge told me to wait while they dot a key. I would not have worried about it that much, but I waited, and waited, and waited. Finally, I just started heading back to my room. While heading back, I seen the concierge and asked him. It was obvious that he intended to blow me off. He said he would bring it to my room and of-course he did not. I really wasn't that worried about it, but the whole situation is an example that illustrates the level and type of interactions that I had with the hotel staff. There are soo many choices in this area and I would just pick another hotel.

By , from US on Dec 22, 2018

5
Everyone

Good location near the airport, perfect for a one night stay before a flight. Comfy bed and nice restaurant in the lobby.

By , from Burton, Michigan on Oct 7, 2018

3
Everyone

Concierge seemed more interested in profits than serving guest needs. Failed to mention shaver sockets in bathroom could be used to charge phones, pushed buying converter. Didn’t mention that I could charge 5 pounds at the desk for the shuttle with my credit card; pushed ATM withdrawals. ETC. Room was large and OK. Food at restaurant expensive and mediocre. Overall: functional.

By , from Seattle on Oct 1, 2018

Park Inn by Radisson London Heathrow Airport Hotel

Bath Road, West Drayton, England UB7 0DU