Merlyn Court Hotel2.0 out of 5.0
Merlyn Court Hotel2.0 out of 5.0
Recent guest reviews
First question when I checked in the hotel was were I was born. I am asian American. Probably, based on that the italian midle aged owner of this small hotel gave me a room in the basement with no windows but with a own washroom although, I booked a standard single room with shared bathroom through hotels.com almost one month before. She said that she cannot give me the booked room because the hotel is overbooked what I did not feel it judging on number of people I have seen during a short time of breakfast, and people walked in the hotel because my room was right below the main entrance. The room is very small, and the carpet on the floor is old, and smells of mold and something else. Furniture was very old with pretension to be antic. The mattress and pillow are very hard and noisy although the beds are advertised for this property as pillow-top. Bathroom was ok except some patches on the walls. The shower is old style not modern. Toilet have to be flushed twice. Bed linens were of cotton and very clean. By cleanliness of bed sheets was superb, 1st place between hotels I have ever stayed in London. This room is only room in the basement. The breakfast was very poor, tea or coffee with toasts for a daily indigestion with a butter and marmalade. Not worth money I have paid for.
I reserved a room at Merlyn Court hotel last week through Expedia. The staff at Merlyn Court then notified me that my booking for my hotel had not gone through and that I needed to rebook. I then went to Expedia to rebook and found that there were no rooms available. I then contacted Merlyn Court and they said they would reopen a room on their grid in Expedia. They never did reopen the room. In addition, they refused to book me into a room using their own system. I have scheduled meeting with the idea that I would be staying in this hotel in this location in London. Merlyn Court has cost me both time and money with unprofessional customer service.
I guess the price is lowish (for London, at any rate), but that's reflected in the facilities. There is no TV in the room, no tea or coffee making facilities, just one tablet of soap in the ensuite. Breakfast consists of one mug of tea or coffee, a small tub of butter, some small pots of marmalade and a few half slices of toast made with the most basic thin sliced white bread. You may also find a couple of the owner's dogs racing around the breakfast room. If you're OK with that, fine. On the other hand, the location close to Earl's Court tube, is excellent. Personally, I'll look for somewhere else next time.
This hotel was a perfect gem for my short stay in London. It is very convienently located next to Earl's Court Underground, close to supermarkets and small cafes. The room was very clean, spacious and warm. Host and her staff were very kind and provided me with all the necessary suggestions. Truly great steal in a very nice area for a very good price. Would definitely stay again!
This hotel is located just 100 m from Earls Court underground station, from where you can reach easily and quickly all the London attractions. Moreover, in the main street near the hotel, there is plenty of restaurants, shops, facilities. The hotel overlooks a quiet, beautiful private garden called Barkston Gardens. The owner, Luciana, is exquisitely kind with all the guests and if you need something, she helps all the time. Thanks to the exceptional kindness of Luciana, our stay was very comfortable and we felt like at home. Breakfast is good with plenty of toasts, tea, coffee, marmalade. The rooms are quiet and very clean and we liked the style which reminds the beautiful victorian house. I strongly recommend this hotel if you want to taste the special human, kind touch of the owner.
Being my second time (first was June 2017), i have come to love the place. Comfortable, secure, affordable and excellent quiet location close to tube. Lucy is an excellent hostess. I will definitely stay here again. Festus Kenya
This hotel had been a nightmare from the beginning. They accepted my credit payment long before I left and then denied the transfer right before I got to London. I had to pay right then and there with money I didn’t budget for. The hotel clerk was on the phone for at least ten minutes before he acknowledged us. Not a “one second” finger or anything. Then after I said that it was inconvenient that they decided not to accept the transfer from PayPal credit, he said that PayPal is no good. He asked where I booked the hotel, I said Hotels.com and he said they were troublesome and no good. He went on to knock TripAdvisor too. In my mind I thought “maybe it’s not these websites and maybe this hotel.” My friend and I booked a room with separate beds online and we were put in a room with only a double bed. Luckily, they had another room with separate twin beds and moved us. Just a heads up, the WiFi doesn’t work beyond the lobby. There were signs everywhere with dozens of rules and no less than two dozen signs from the lobby to our room that said no smoking. We weren’t even allowed to open the window in our hotel. Customer service is not a strength for this hotel. Pros: location, convenience, price, proximity to Underground station Cons: mold in bathroom, less than friendly service, complicated payment, unclear room booking, lack of desk service throughout the day, water spots on the wall, one outlet This isn’t the worst hotel I’ve stayed at in London, but it can definitely improve.
The hotel is central and well connected to the rest of the city. It's definitely clean, and the host is very nice and fully helpful. The neighborhood is full of shops and restaurants, and absolutely safe in every hour.
The hotel is really well located - close to Gloucester road tube station - and Lucy is very kind and friendly. The room I was in was clean, toilet included, and of a good average size. I would recommend it for a short stay.
I checked in here for two nights while attending a festival in London. The room was tiny, no air con, window wouldn't open far enough for air. The shared bathroom, if it can be called that as it was no more than a mouldy box, was not even on the same floor as the rooms. Bed was very uncomfortable, room extremely dated and only has a bed, sink and table. I asked to leave after a sleepless sweaty night where I was woken 5 times by the person in the next room running the sink. The pipes inside walls bang hard enough to waken you. The staff pretended not to speak english to begin then one offered me £30 which I still do not have refunded. I did not feel safe in the hotel and would advise you to avoid at all costs.
- Walking distance to Kensington High Street and Natural History Museum
- Free continental breakfast
- Free WiFi in public areas
Located in Kensington within a short walk of Natural History Museum, Merlyn Court Hotel is within a mile (2 km) of other popular sights such as Leighton House Museum. The 18 rooms at this bed & breakfast include pillowtop beds and guests can enjoy free breakfast. It's connected to the convention center in central London and also close to Victoria and Albert Museum and Kensington Palace.
Start your day off right with a free continental breakfast, served each morning from 8 AM to 9 AM.
The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers.
Guests of Merlyn Court Hotel enjoy features like free WiFi in public areas. The front desk has multilingual staff that can answer questions about the accommodations, services, and more.
Reviews from Trip Advisor
82.0% of guests recommend this hotelTotal of 200 reviews