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London City Suites by Montcalm

4.5 out of 5.0

Recent guest reviews

Stayed here the night after the LoveBox festival. Not a great deal of time spent in the actual hotel in all honesty. What I can say is the bed was amazing and comfy, the staff excellent and very attentive. Nice touch, with a free bottle of wine and chocolates, to day welcome, just a shame they got the wrong name on the card. Overall definitely recommend.

Good location within 6/7 minutes walk of either Barbican or Moorgate tube stations so a good choice of services to get you anywhere in London. Rooms very clean and beds are comfy. my wife was celebrating a special birthday during our stay and the hotel had decorated the bed with petals and balloons on arrival - a nice touch. They also left a complimentary bottle of wine and chocolates which we found when we got in from a busy day. Staff are very helpful and friendly and we will definitely use this hotel again.

I live about 40 minutes outside of London but go out in London almost every weekend so one weekend I thought I'd stay in a hotel rather than take an obnoxiously expensive taxi back to Kent again. I'm so glad I did because this really is a wonderful hotel! The staff are great, the rooms are great, and I love a hotel that provides a turn-down service. It's really fantastic value for money for a London hotel and in a great location as well. I have only one complaint. The second elevator which can be accessed from level 1 smelled terrible. I was told that I could take a short cut exit by leaving from the LG fire exit and the smell must come from there. Once the elevator doors opened to LG I gagged! I don't know what it is but it smells a bit like vomit/rotten fish through that corridor and it's really quite disgusting! BUT please don't let that put you off because everything else about this hotel was lovely and I had a very comfortable stay :) just avoid the LG fire exit!

I booked this hotel for a weekend break for my daughter's hen with some friends . I would give it a 10 star for the excellent customer service I received. Especially from Gemma who was exceptionally helpful! She recommended some good restaurants in the area which we did visit. Gemma also presented my daughter with a bottle if presseco on her arrival. Nothing was too much trouble for any of the staff! On arrival the Conceirge helped me with my luggage which was a relief as I had travelled a long journey. Check in was done efficiently and effectively by Julia. Bedrooms are spacious and they had upgraded the room for my daughter to a Club Room. Bathroom was clean and had provided all the necessary toiletries. The location has easy access, about 5 minutes walk to Barbican and 10 to Moorgate tube stations. There are plenty of restaurants, bars and high street shops nearby. I highly recommend this hotel and I will definitely stay here again. Thank you to all the lovely staff that made us feel welcome and made it a memorable visit!

The London City Suites was our choice of accommodation during the NFL games last October (2016) . It is a 3-4 min walk from Barbican station (direct Metro line to Wembley - purple). Staff were very welcoming when we arrived and were able to hold our luggage due to our early arrival, upon our formal check in in the evening we found our room to be very spacious excellently decorated and with sky sports TV. Our only disappointment was the breakfast was extra (ended up going to a hipster bike / cafe shop round the corner). One of the comfiest sleeps I have ever had in a hotel was here and the bathroom had an intriguing blind / window between the bathroom and bedroom areas.

London City Suites by Montcalm made our first visit to London very special. We stayed here for four nights and didn't have a single complain. Their staff is very friendly and helpful and they made sure that our stay was comfortable. Mandeep and David Da Costa from the reservations department (central office) helped us with the booking formalities. Mr David was extremely helpful and patiently answered all our queries regarding the hotel, location, process of booking etc. We were greeted with so much warmth from the reservations department even before we landed in London, that we were sure that our stay would be comfortable and a happy one. The next time we visit London we will make it a point to stay over here.

I stayed for one night so cannot comment on facilities outside the room but the reception is very pretty and grand looking and the rooms very modern and well equipped. We even had a tablet to use provided in the room. Bathroom nice and large. Cannot comment on house keeping. Staff at reception were friendly. Location quite good, not far from station and some shops.

I can be very harsh with my reviews but i am always truthful and this hotel is a real beauty gorgeous rooms its only 5 mins from nearest tube stop , they literally cover everything to the finest detail the bathroom sink and bath and mugs and saucers for tea making are all villeroy & boch the biscuits are gorgeous upon arrival basket of fruit and water the mini bar has a great slippers and bathrobes even nice bags to put any shopping in literally everything you need and the shower products are elemis . It is all state of the art technology the staff can be a little too over helpful yes i shouldn't complain but it can be a little annoying but apart from that i can honestly say i will return over and over well done breakfast is steep at £24 but great though

Stayed here for a night and booked via the website and added bottle of wine. We were going to Sushi Samba so didn't want food. On check-in we were told there was dinner included we said we didn't want it and presumed wine was also in room. On arriving to room (over the road) we noticed no wine we contacted reception who told us there was no wine added and only meal we had to email our confirmation to confirm which we did and got not response. The bed was one of the worst I've been in and the pillows awful. The room is tired with most things in bathroom being faulty or damaged. Incredibly poor service. I suggest not staying here this is London with all the hundreds of other hotels.

I stayed there for 3 nights, we booked a Superior Double Room via Booking.com, 3 hours before we arrived I got an email regarding cancellation, however, I send the direct message to the hotel related to late check in, I talked with booking.com about an hour to correct my reservation. when we arrived, they offered a small room in the first floor of the building which was across the street (not in the main building) the room was much smaller than what we expected. It was dark & gloomy The second day, I saw a black mouse coming to our room, that was a disaster for 5-star hotel. We packed everything and asked for another room or cancel our 3rd night. They changed our room to the main building. But I Wouldn't recommend

42-46 Chiswell Street London England

Hotel highlights

  • Walking distance to Barbican Arts Centre and Museum of London
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in London City Centre, London City Suites by Montcalm is adjacent to Barbican Arts Centre and within a 15-minute walk of popular sights like Museum of London. This 55-room, 4.5-star hotel welcomes guests with conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi. Located in central London, the hotel is also near St. Paul's Cathedral and London Bridge.


Dining

Enjoy dining at one of 2 onsite restaurants including The Chiswell, which specializes in British cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Start your day off with breakfast, available for a fee.


Rooms

London City Suites by Montcalm's 55 rooms are air-conditioned and provide iPod docks, phones, and desks. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer rainfall showers and free toiletries.


Property features

A sauna and free WiFi in public areas are featured at London City Suites by Montcalm. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage.

Room options

Studio

Full 1 | Sleeps 2

Deluxe Single Room

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 375 reviews