London City Suites by Montcalm4.5 out of 5.0
Recent guest reviews
I really have mixed feeling about this place. When I arrived, my room was not ready, although it should have been. I was told, there was a big group which somehow caused delay. Honestly, for a hotel of that category, a poor excuse. I was not offered a drink or coffee for the waiting time... just nothing. Staff was not focused and the reception are was chaos. Once arrived, the room was not well cleaned. The first night, there was a group in my wing that was horribly noisy, slamming doors all night, yelling and playing loud music. So no sleep but work next day. Continental breakfast was very poor, just some toast, one sort of jam and some joghurt. For a hotel with such a price inacceptable. Apéro in lounge was also more than mediocre, dry canapés, cheap alcohol... Positive thing: my room was spacious and the interiour was nice. Man at door was very friendly. Well located hotel in London City. As a summary... fancy chandeliers do not make a good place out of an overpriced location. I did expect more and will most probably not chose this hotel again.
My girlfriend arranged a weekend in the city for my 30th birthday and chose this hotel as our base and a good decision it was! The staff were extremely welcoming and polite as soon as we got through the doors and I was personally greeted by ‘Francesca’ and wished a happy birthday :) we were then shown to our room where they had a complimentary bottle of champagne and a birthday card for me which was a very nice touch. Other than the great service the room ticked all the boxes, it was clean, spacious and modern and had a great bathroom. Overall I had a great stay and would recommend to anyone. Thanks guys.
Lovely place to stay in London with staff that exceeds expectations. Room is spacey with everything you need or wish for. Points of attention; Bed was a bit short, climate control was not optimal, and room a bit noisy.
Reception staff were very friendly and welcoming to tourists. Was offered to leave my luggage at the concierge and the staff would personally place my luggage into my room once it is ready as I arrived early in the morning. Unfortunately, they were fully booked on the day I arrived and could not provide an extra bedding/mattress to upgrade to twin sharing as I previously booked for a single room. Nonetheless, the staff were very professional and friendly and did what they could at their level best by providing at least an extra pillow and blanket. The facilities in the room was pretty amazing, there was a heated rail to hang your bath towel to keep it warm! The toiletries provided were of premium quality too. All in all it was a pleasant stay. However, the room is extremely tiny and you could perhaps find a more spacious room for the similar price but may not expect the similar excellent service and facilities in the room.
Stayed here for one night on a Saturday night. The hotel was a reasonable price for London on a Saturday and the location was ok for what we needed too. On arrival I thought the hotel was really nice. I am now not so impressed with the hotel, unfortunately I left an item of clothing in the hotel. I realised this when I unpacked my bag when I got home the same day and called the hotel straight away. They denied having them, even though I know that I had left them there. So somebody had a good find. I'm disappointed to learn that their staff are clearly dishonest. I will not return purely for the principle of it.
Well have just returned from a fabulous trip to London. I booked here not really expecting it to be as amazing as it was. We were treated so well from the moment we walked into the hotel. Our room was upgraded which was absolutely amazing wish we hadve stayed 2 nights now in my princess bed 😀 Fontina is a lovely young lady and a credit to the hotel as were all the staff. Nothing was too much trouble at all we felt very special. We never had breakfast but this was only because we're not breakfast people. Most definitely coming back and hopefully very soon.
its a very good hotel for business, it provides free bottled water and fruits, coffee, tea and biscuits, the room was not tiny it was a good size and more for European standards, service was great I would stay there again
I really enjoyed this hotel on the weekends, they have an amazing service. Also, they provide you with a handy that you can take with you while sightseeing to keep you connected. The hotel has an interesting story behind it so it is interesting how they redecorated everything into a hotel. Very much enjoyed my stay!
Conveniently located when you are travelling from Paris with Eurostar arriving in St Pancras, this hotel is poorly decorated, rooms are painted with dark colors providing a dull ambiance. Front desk is efficient, prices are high like in any other London hotel.
I've stayed here once before. Although this time I'd booked London City Suites, it was the same hotel as Montcalm Brewery, at least that's where my room was allocated. I was given a Club Room as an upgrade for a special occasion, which was obviously appreciated. They didn't extend that to using the Club lounge, which wouldn't have made much difference to the hotel. I do like staying at this hotel, the staff are always courteous and approachable. The location is good. Handy for the tube and not that far from Liverpool Street either. All in all a positive experience and I would stay here again.
- Walking distance to Barbican Arts Centre and Museum of London
- Free WiFi in rooms and public areas
- Onsite dining
- Concierge services
Located in Islington, London City Suites by Montcalm is adjacent to Barbican Arts Centre and within a 15-minute walk of popular sights like Museum of London. This 55-room, 4.5-star hotel welcomes guests with conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi. Located in central London, the hotel is also near St. Paul's Cathedral and London Bridge.
Enjoy dining at one of 2 onsite restaurants including The Chiswell, which specializes in British cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee.
London City Suites by Montcalm's 55 rooms are air-conditioned and provide iPod docks, phones, and desks. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer rainfall showers and free toiletries.
A sauna and free WiFi in public areas are featured at London City Suites by Montcalm. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage.
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 395 reviews