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Kensington West Hotel

2.5 out of 5.0

Recent guest reviews

I needed to stay in the area for a night and was pleasantly surprised by this hotel. They have a lift which is most welcome if like me you want to get to your room at 10pm without lugging bags up three flights of stairs. The room was very small, but had a tiny desk, with coffee/tea making facilities, a single bed, cupboard with hangers for clothes and a small TV with freeview. No road noise and I didn’t experience any noise from adjacent rooms, the bad was comfortable. The bathroom was similarly very small but seemed clean and recently refurbished. I used a cab to and from the hotel so didn’t bother about nearby public transport or restaurants. The carpets looked pretty old and made me wish I brought slippers but otherwise the room was clean and the front desk were polite and helpful, check-in was quick and easy.

Clean room and friendly staff . The downside is the size of the room we had but for what we wanted it for (just to put our head down) it was fine . Quite pricey for what you are getting but that's London for you . I would stay here again if visiting the Olympia as it was super convenient with lots of restaurants and train station . Clean and friendly staff made this hotel.

Excellent service from Hassan. Hassan is a credit to the Kensington west hotel. Swift and satisfactory check in from the legend that is... Hassan.👌👌 Great service from Hassan, thanks again for a great trip 😁

Lovely little hotel. Very clean. Central to public transport and close to Hyde Park and Kensington and Buckingham Palace Recommend buying an Oyster card for the trains and buses. Cuts the fares by half. I ordered on line an had them delivered prior to leaving on holiday Staff at this hotel very friendly and knowledgeable Had tea and coffee facilities in the room but no fridge for cold storage Rooms are small but comfortable. Would recommend for a great budget hotel in a great location

nice location, quiet neighbourhood, close to west kensington station (walking distance), few shops and laudromat. Small but clean room with a few toiletries and tea/ coffee making facilities. Ensuite with plenty of hot water and fluffy towels. Great for the price

- Budget hotel - friendly staff - Short walk from tube (district line), West Kensington station NOT Earls Court. Be careful as AGODA is laying, it's Miles to Earls Court! - Small room, Thanks God I booked double room for myself & my bag beside me as no other place for it!!! - No bedside sockets, bedside lamp was poor - They change towels once a week! maybe orders!!! - No AC, room got very warm - WIFI was awful and kept disconnecting (had to use phone data) - No breakfast facilities Overall, not bad considering the price. Hard to recommend as there's nothing standout about it, To the owners: please for the love of God ditch that horrible WIFI system

The hotel is OK - for a low budget hotel it is relatively good value for money. However, during our five-day stay the heating system broke down and the temperature was 13-14 degrees in the room. Despite severeal requests we were not supplied with extra duvets. No attempts whatsoever were made to compensate us for our inconvenience. For two days there was no hot water. The reception did not do anything at all to assist guests. We were very diappointed about the way our and other guests complaints were dealt with. We were only asked to send an e-mail to management where we asked for a discount. To date no reply.

Stayed for just a night whilst in the city for a theatre visit. Close to west Kensington station (easy walking distance) a few shops, bars and restaurants nearby. Small but clean room with a few toiletries and tea/ coffee making facilities. Ensuite with plenty of hot water and fluffy towels. Great for the price

The good: - friendly staff - working elevator - room was overall clean to a good standard including shower - beds were comfortable - short walk from tube (district line) The bad: - small room - no parking (common in London hotels though, use JustPark to find a spot) - no bedside sockets, bedside lamp was poor - carpet was stained & needed a good shampoo - no AC, room got very warm - WIFI was awful and kept disconnecting (had to use phone data) - no breakfast facilities For us as a family of 4 just looking for a place to lay down for a couple of nights it was adequate, we were exhausted by the time we got back anyway so all we needed was a place that was clean and had half decent beds. The bathroom was tiny, biggest problem was the sink - it was so small we couldn't get the micro kettle under the tap and had to fill it using a glass. But the water was hot and shower pressure was good. Overall, not bad considering the price. Hard to recommend as there's nothing standout about it, but it does the job. To the owners: please for the love of god ditch that horrible wifi system, even when signed in and confirmed via email it was too inconsistent to use and kept dropping, I ended up turning my phone into a hotspot just to keep the kids happy. Also, invest in a good quality carpet cleaner because the stains spoiled what was otherwise a clean room.

Room clear but small, bathrom sink was cracked but not a problem. Main problem we had was intermittent Internet access and with a Teenage child continuous trouble free Internet access is a necessity. Road alongside the hotel is a quite road so no traffic noise at night. Staff very helpful. Easy walking distance to the West Kensington tube station allowing easy access to Central London and the Westfield Shopping Centre. Heathrow airport by London Transport Tube is an inexpensive way to get to and from Heathrow (change at Barons Court). If I was visiting London again I would stay at this hotel as it's excellent values for money.

25 Matheson Road London England

Hotel highlights

  • Close to Hammersmith Apollo
  • Free WiFi in rooms and public areas
  • 24-hour front desk

Located in Kensington within a mile (2 km) of Hammersmith Apollo, Kensington West Hotel is within 2 miles (3 km) of other popular sights such as Natural History Museum. The 40 rooms at this hotel include coffee makers and LCD TVs. Also close to this London hotel are Buckingham Palace and Stamford Bridge Stadium.


Kensington West Hotel's 40 rooms provide coffee makers. Guests can expect to find free WiFi and LCD TVs with digital channels. Bathrooms have hair dryers and free toiletries.

Property features

Guests of Kensington West Hotel enjoy features like free WiFi in public areas. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.

Room options

Twin Room

Twin 2 | Sleeps 2

Double Room

Full 1 | Sleeps 2

Triple Room (Bunk + Single)

Twin 1 | Sleeps 3

Family Room (for 4)

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

49.0% of guests recommend this hotel

Total of 475 reviews