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Hilton London Green Park Hotel

4.0 out of 5.0

Recent guest reviews

A nice hotel in a good spot. reasonable pubs close by and in the middle of everything. The air conditioning is questionable and you cannot use a bellman's cart so if you travel heavy it may not be a good fit.

Hotel was clean and kept up. Mattresses are lacking. Time for new ones.

The Hilton Green Park was quite comfortable and even though we were on the first floor, it was quiet during the night. The breakfast buffet could definitely use some upgrade. Cooked items were okay, but the fruit and breads were weak.

We arrived from the US at 9am and the staff was super friendly. They provided us a free full breakfast and a temporary hotel room to nap and clean up in until our reserved room was ready at normal check-in time!

Prepaid $610 for a Thursday-Sunday stay in Mayfair District off Green Park stop, can't get much better location than this - famous Ritz Hotel is 3 minute walk away. Concierge not very knowledgeable so do restaurant research yourself. Extremely convenient to Picadilly subway line that goes straight to Heathrow airport, without having to hassle with transferring bags or luggage. Bathroom was a bit small, shower curtain practically hung on toilet and couldn't sit 100% straight on toilet due to tub angle. Bed was comfortable and room was clean. Common areas not so clean, saw dirty room service plate in hallway for over 2 days. No pool, spa, sauna, steam room. No free internet except for Hilton HHonors Gold or higher.

I booked this hotel for my overnight layover on a trip from India to the U.S. The hotel is easily accessible from Heathrow using the Piccadilly line to Green Park station (a 45 minute ride then 5 minute walk- far more cost effective than Heathrow Express!) and was a short walk from Buckingham Palace. Breakfast was included as a Hhonors Gold member and was delicious.

For a Hilton hotel stay was a little dissapointed. I would rate this hotel as a three. Pillows were flat had to ask for more, walls very thin, shower water could have been hotter. Would have been nice if they had compimentry water and coffee or tea in the lobby. This hotel was a perfect location, close to green park station and to the palace. Location made up the difference in the few dissapointing things. Hotel was clean but just didnt have that Hilton charm.

Only after checking in and going to our room did we discover that the air conditioning was not working in 80-90% of the hotel rooms. It was probably 85 degrees in the room. I called the front desk and initially was not told the air was out but that someone would check on it. After some time and no one coming or calling I went to the front desk. I was then told that the monitor indicated that the air should be working. Only when the front desk manager came back, who happened to also be the person who checked me in, did he indicate that the air was out. I questioned not being told this when I checked in and inquired about options. I was told I could try another room but there was no guarantee that the air worked. By now there were a number of other guests complaining as well including a man they had already moved and the second room was just as bad. I was then told that my partner and I could move to 2 single rooms. I expressed how unacceptable it was to not have been told and then to not have a solution that works. I/we were told that maintenance would not be back until the next day and the problem had been going on for 2 days. Lovely. I was then offered a refund for the night and I said yes, only to discover the next day that the night couldn't be refunded because I booked through a third party. So, the only solution was to become a hilton honors member or have a free night at the green park hilton. I will not stay at the green park hilton again. This hotel is supposed to be a 4 star. aside from the air issue, the shower was moldy around all of the caulk. The carpet in the hallway looked old and dingy. The carpet in the room is worn. The best though is that the dirty dishes that were in the hall by our room the night we checked in were still there when we checked out 3 nights later in addition to other dirty dishes. I expect more of a hilton and a 4 star at that. Way over priced for what you get.

The Hilton Green Park is a couple of blocks away from the underground's Piccadilly Line, which runs through the heart of London. The hotel is also within walking distance from Buckingham Palace, Piccadilly Circus, and the fancy stores of Old Bond Street. I would definitely stay again!

Rooms a bit small, but I'd stay here again. Close to tube stations, restaurants (down the street from Hard Rock). You can't beat the price for this convenience.

Hilton Hotel Green Park was at a perfect location: 1) walking distance to the tube (about one block), which gave us direct access from LCY (Jubilee line) and to LHR (piccadilly Line), and was walking distance to most major sites, such as the Bukingham Palace, Big Ben, London Eye, Theatre district and Piccadilly Station. We walked all over the city and was easy to get back to the hotel. The room was nice and spacious (we had an unit), but had no view. Staff were extremely helpful. Highly recommend this location!

In spite of the location, this is the second worse hotel I have stayed in in Europe. In the hotel - very small bed, only a shower in the corner of the bathroom which I had to go down 2 steps to. The carpet was not very clean & the feather quilt when the weather was 60 degrees F was too much. This hotel was definitely not up to Hilton standards. I went down for breakfast which was not included in my cost, & was there before it was scheduled to close. I asked for a second cup of coffee & was advised I'd have to go to the bar! The bar was very good, friendly & prompt service. When I asked the room maid for additional towels, she scurrried to get them. The concierge on duty, was very good at arranging a car for my return to the airport -- these were samples of the only good services I received at the hotel.

I used to live in England so I am used to some of the peculiarities of life there - and to local standards, so the rooms without window screens weren't alarming to me, nor was the creaky uniqueness of the hotel property. Americans looking for luxurious rooms will probably be disappointed - this is an old property in a very cramped urban setting, so modern, snazzy amenities will not be the top lure of this hotel. But the location in the heart of Mayfair is outstanding. Buckinham Palace is a short stroll away - and a glorious walk through the parks brings you to Horse Guards, Whitehall and on to Westminster. Lots of wonderful restaurants are nearby. The floors are old and a little creaky, the views are urban (but think of it as sort of Dickensian), the air conditioning units were large and portable (and noisy) and the rooms are pretty basic. But they are well kept and if you are doing London right - you won't be spending much time in your room. Mine was nice and quiet. I was satisfied with the accomodations, even though the room was very small and London prices are breathtaking. Service was wonderful and gracious and I especially liked the 24 hr business center with internet access. The hotel restaurant was very good also - adding the breakfast option to your room on arrival is a good idea we discovered in retrospect. Being in such a wonderful location really made our London vacation memorable and convenient.

Half Moon Street London England

Hotel highlights

  • Walking distance to Buckingham Palace and St. James Park
  • Free in-room WiFi
  • Onsite dining
  • 24-hour business center

Hilton London Green Park Hotel places you in London City Centre, within a leisurely stroll of popular sights such as Buckingham Palace and St. James Park. This 163-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center. Centrally located in London, the hotel is also a short walk from Piccadilly Circus and The Mall.


Dining

Sit down for a leisurely bite to eat at the onsite brasserie, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with buffet breakfast, available for a fee.


Rooms

The 163 rooms are individually furnished and have an array of amenities, including coffee makers, safes, and ironing boards. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with wired Internet and free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Desks are also included.


Property features

Hilton London Green Park Hotel features WiFi in public areas, 5 meeting rooms, and conference space. Self parking is offered for GBP 45.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-in.

Room options

Superior Room, 1 King Bed

King 1 | Sleeps 2

Room, 1 Twin Bed

Twin 1 | Sleeps 1

Hilton Superior Twin

Twin 2 | Sleeps 2

Superior Room, 1 Double Bed

Full 1 | Sleeps 2

Guest reviews for Hilton London Green Park Hotel

Everyone (2) Business (1) Couples (6) Family (1) Other (3)
4

nice hotel well located.

Everyone

A nice hotel in a good spot. reasonable pubs close by and in the middle of everything. The air conditioning is questionable and you cannot use a bellman's cart so if you travel heavy it may not be a good fit.

By , from Delaware on Sep 7, 2016

4

very nice place to stay.

Everyone
A room with a view

Hotel was clean and kept up. Mattresses are lacking. Time for new ones.

By , from M on Sep 2, 2016

4

good location for walking and taxis

BusinessTravelers

The Hilton Green Park was quite comfortable and even though we were on the first floor, it was quiet during the night. The breakfast buffet could definitely use some upgrade. Cooked items were okay, but the fruit and breads were weak.

By on Jul 21, 2016

4

very accommodating and friendly staff

Couples

We arrived from the US at 9am and the staff was super friendly. They provided us a free full breakfast and a temporary hotel room to nap and clean up in until our reserved room was ready at normal check-in time!

By on May 24, 2014

4

great location, great value

Couples

Prepaid $610 for a Thursday-Sunday stay in Mayfair District off Green Park stop, can't get much better location than this - famous Ritz Hotel is 3 minute walk away. Concierge not very knowledgeable so do restaurant research yourself. Extremely convenient to Picadilly subway line that goes straight to Heathrow airport, without having to hassle with transferring bags or luggage. Bathroom was a bit small, shower curtain practically hung on toilet and couldn't sit 100% straight on toilet due to tub angle. Bed was comfortable and room was clean. Common areas not so clean, saw dirty room service plate in hallway for over 2 days. No pool, spa, sauna, steam room. No free internet except for Hilton HHonors Gold or higher.

By on Mar 25, 2013

5

wonderful london stopover

Singles

I booked this hotel for my overnight layover on a trip from India to the U.S. The hotel is easily accessible from Heathrow using the Piccadilly line to Green Park station (a 45 minute ride then 5 minute walk- far more cost effective than Heathrow Express!) and was a short walk from Buckingham Palace. Breakfast was included as a Hhonors Gold member and was delicious.

By on Jan 12, 2013

3

average

Couples

For a Hilton hotel stay was a little dissapointed. I would rate this hotel as a three. Pillows were flat had to ask for more, walls very thin, shower water could have been hotter. Would have been nice if they had compimentry water and coffee or tea in the lobby. This hotel was a perfect location, close to green park station and to the palace. Location made up the difference in the few dissapointing things. Hotel was clean but just didnt have that Hilton charm.

By on Nov 12, 2012

1

expected more

Couples

Only after checking in and going to our room did we discover that the air conditioning was not working in 80-90% of the hotel rooms. It was probably 85 degrees in the room. I called the front desk and initially was not told the air was out but that someone would check on it. After some time and no one coming or calling I went to the front desk. I was then told that the monitor indicated that the air should be working. Only when the front desk manager came back, who happened to also be the person who checked me in, did he indicate that the air was out. I questioned not being told this when I checked in and inquired about options. I was told I could try another room but there was no guarantee that the air worked. By now there were a number of other guests complaining as well including a man they had already moved and the second room was just as bad. I was then told that my partner and I could move to 2 single rooms. I expressed how unacceptable it was to not have been told and then to not have a solution that works. I/we were told that maintenance would not be back until the next day and the problem had been going on for 2 days. Lovely. I was then offered a refund for the night and I said yes, only to discover the next day that the night couldn't be refunded because I booked through a third party. So, the only solution was to become a hilton honors member or have a free night at the green park hilton. I will not stay at the green park hilton again. This hotel is supposed to be a 4 star. aside from the air issue, the shower was moldy around all of the caulk. The carpet in the hallway looked old and dingy. The carpet in the room is worn. The best though is that the dirty dishes that were in the hall by our room the night we checked in were still there when we checked out 3 nights later in addition to other dirty dishes. I expect more of a hilton and a 4 star at that. Way over priced for what you get.

By on Aug 30, 2012

4

great location

Families

The Hilton Green Park is a couple of blocks away from the underground's Piccadilly Line, which runs through the heart of London. The hotel is also within walking distance from Buckingham Palace, Piccadilly Circus, and the fancy stores of Old Bond Street. I would definitely stay again!

By on Jun 11, 2012

5

excellent value for the money.

Couples

Rooms a bit small, but I'd stay here again. Close to tube stations, restaurants (down the street from Hard Rock). You can't beat the price for this convenience.

By on Apr 24, 2012