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Euro Hotel London Clapham

3.0 out of 5.0

Recent guest reviews

We stayed for two nights at Clapham and booked two doubke rooms, for nearly 300 POUNDS, very expensive. The good points are: 1) location is perfect, just close to the subway, bus stops and many supermarkets. 2) they do clean the rooms. 3) there are kettle and tv 4) staff helped us with the luggages 5) let us leave downstairs the pram. we were at the third floor the negative points are: 1) too small, basically we could not get into the toilet and could not open the door such small was the room. 2) at our arrival the room was cold. ask them to warm up the room. the heater is small. 3)the room faced on the main road is too noisy...please avoid it. we didn't sleep two nights 4) stairs are dirty 5) the soap in the shower was broken, luckly i had my soap with me

This "hotel " is the worst place I've ever had the misfortune of staying in. Noisy, uncomfortable, dirty linen and everything else just isn't to a decent standard. Kept awake all night long by noisy guests/staff when complained no one could understand what was wrong. Made for a tyring following day at work.

We arrive at the hotel, and we get our room for 3 people. We notice that it's very cold in the room, as there was about -5 outside. The radiator is not working, and we have to call the reception for them to come and fix it. After the first night, we notice that the hotelroom has bed bugs. That's just incredible. Anyway we tell them we want to change the room, so we get a new room. But, the next day we see that they have put somebody else in the bedbug room! This makes me furious, and is the main reason I write this review. That is such a bad service, I can't believe it. Not enough with that, totally random in the evening, the shelf next to the bed falls down. Like for no reason. We notice it was very poorly mounted on some already existing screws. (So you can imagine the quality) We leave it for them to fix as they do room service everyday. Next day, it is fixed. (Seemingly) And I use it as normal, I put my cup of tea on it, which I didn't manage to finish before falling asleep. And don't you think that in the middle of the night, that it fell down! Scared me like hell and spilled tea all over the floor. Also, we asked if they could store our baggage from 9 to 15 (the last day). They say yes and we put our baggage in a room, that is not locked. (And we pay for this). We didn't have a choice, so we had to trust that they would keep it safe. When we get back, the handle on my suitcase is broken, and they say that we should pay for the number of items stored, not for how many people was storing them. Just ridiculous. All of the things I'm writing are true, this is the single worst hotel I have ever been to. And I genuinely think they should close. If you can avoid, do by any means!!

great staff very kind and very helpful especially Tatiana she was great and couldn’t do more to help with any questions and advice on parking etc.there is a beautiful duck pond across from the hotel which gives a great view from the hotel the rooms are also warm and inviting and quite large compared to other hotels in the area at the end of the day your not staying in the ritz (5 star)and paying ritz prices it’s a normal hotel with cheap prices.

Room size ok, bed too firm, kettle faulty, no spoons, bathroom small, shower poor. Before 5am Fire Alarm, stepped out of bed in to flood, not from bathroom - burst pipes? Everything wet as on floor, suitcase, shoes, clothes, handbag. Changed rooms, 6.15am member of staff woke me again looking for flood, wrong room! security light outside also disturbed me. Filled in complaint form, handed in to reception but no compensation or appology yet.

Clean, friendly staff and close to the tube! Perfect for us as we were only staying one night to attend a concert in Brixton. So reasonably priced too and the room had absolutely everything we needed!

Noisy, dirty and pretty rude staff. The whole place is a bit of a shambles. Best avoid even if it is cheap. Looks well from the outside but this is just a mirage that hides the grimness that lies behind the front door. It's a no from me.

We arrived around 10pm - parking was a nightmare. Reception was so rude no welcome atall. The room - was like a comedy sketch. Honestly it was so small, the fan in the room sounded like it was about to fall off the wall, the bin wouldn’t even open as it looked like someone had kicked it and distorted its shape. Felt like we was in a bed sit to be honest so we left the next morning and went to another hotel. As we checked out the receptionist again wasn’t very friendly and rolled his eyes at us. Couldn’t wait to get out of there.

The first room I put in was the size of the bed with say half a bed space to enter the room, it was cold and noisy with traffic. I asked if they had a quieter room. They were obliging, it was down a corridor that seemed to be their old mattresses storage area next to a fire door that wouldn't close. The room itself, as small as the previous one had a window facing into the illuminated corridor. I felt quite vulnerable, it was prison cell-like, and a bit creepy. Normally I would have put up with it but I had a very important interview the next day that I had to prepare for, I had enough to worry about without knowing that anybody off the street could come through the back fire door. I asked for another room but had to pay an extra £10. This room was down a corridor that smelt very strange. When I hung my coat up on the rail it collapsed. I pulled back the curtains in the room only to be looking into the back storage space where all the chemical cleaners are kept. I went to the reception to ask if the light in this cupboard could be switched off. At midnight a man knocked on my door to tell me that the light is permanent and can't be switched off. The same man was then in the next room fixing the shower for a resident and slamming the door each time he went off to get a tool. This lasted until 1:30am. I went back to the reception and they put me in another room behind the reception. This room wasn't at all bad. Eventually at about 2:30am in the morning, having been trying since 10pm, I got to sleep; but only after filling the two inch gap under the door with towels to stop the room being as lit up as stadium pitch under floodlights. The room was clean, the people were accommodating but the hotel itself was pretty bad.

We have used the Hotel on a weekly basis for around the last 2 years for our guys working in Clapham, we have never received any bad feedback from them, when I am booking the rooms I find the staff very helpful & accommodating

80 Clapham Common South Side London England

Hotel highlights

  • WiFi in rooms and public areas (fees apply)
  • 24-hour front desk

Located in Clapham, Euro Hotel London Clapham is within a few miles (5 km) of popular sights such as Battersea Park and The Oval. This 64-room, 3-star hotel welcomes guests with conveniences like a computer station and a 24-hour front desk. Sloane Square and Tate Britain are also near this London hotel.


Dining

For your convenience, a English breakfast is served for a fee each morning from 8 AM to 9:30 AM.


Rooms

All 64 rooms feature phones. Guests can enjoy flat-screen TVs and stay connected with WiFi. Free toiletries are also included.


Property features

Guests staying at Euro Hotel London Clapham enjoy WiFi in public areas, a computer station, and a TV in a common area. Onsite parking is available for a fee. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

22.0% of guests recommend this hotel

Total of 789 reviews