Skip to main content
Beginning of main content

Dukes London

5.0 out of 5.0

Recent guest reviews

Stayed at the Dukes for two nights, what an amazing experience. From arriving to leaving the staff were fantastic so welcoming and friendly everyone couldn’t do enough. We upgraded our room on arrival which was beautiful so clean, it was immaculate. Most hotels have a stale smell, the Dukes smelt lovely, scented candles burning in reception it felt very homely. I must mention the lovely lady on reception Netalie who was an absolute delight, always smiling and very friendly. We loved our stay at Dukes and we will definitely be back for another visit! Thank you to everyone at the Dukes for making our weekend a very memorable stay. Sarah and Matthew Collins

From the website: “Drinks at DUKES Bar is something of an occasion….So whether you’re relaxing after a meeting or getting together with friends for special drinks, the intimate and timeless surroundings, coupled with the bartender’s knowledge, make it an unforgettable experience”. A TREMENDOUSLY HORRIFIC EXPERIENCE WHICH I CERTAINLY WILL NOT FORGET IN A HURRY. I visited early Friday evening with three girlfriends for some special drinks. On arrival at 5.30pm, we found that nearly every table was reserved, although it states on the website that “we regret that we are unable to reserve tables”. The waitress took us to a table but did not offer to take our coats. Our first experience of Alessandro was him rudely asking one of us to move our chair so we could make way for a large group of businessmen, which we did without hesitation. When we asked what we should do with our coats and belongings he was incredibly dismissive and suggested we places them behind us or on the floor surrounding our table. Not what you expect from a supposed 5* establishment. But we overlooked this as after a long week in highly stressful jobs, we just wanted to relax and enjoy ourselves. We had some very delicious martinis (the only decent thing about Dukes) whilst catching up. Next to us was an incredibly loud group of businessmen (but it is a BAR so understandable they are talking!), so naturally we had to speak a little louder than a whisper to hear each other. Alessandro then gesticulated at me to keep the noise down. If you have watched the episode of friends where Ross does his quiet down act, it was exactly like this. For a man with at least 30 years in the hospitality business, I would expect him to have a little more respect. If we were in fact being too loud (which we were not) then I would expect him to have a discreet word. I approached Alessandro to say how offended I was by his condescending gesture to which his response was that two tables had left because of our behavior. If this was true then I would expect him to have come over earlier and ask for us to be a little quieter. He then proceeded to ask me “what I expected to get out of this”. This is what actually upset and embarrassed me in front of an entire bar of people. Is it impossible for Alessandro to believe that four women can independently go to a bar and pay for themselves? I was mortified and insulted and at which point just wanted to pay the bill and leave, which we did. I have never met a more egotistical, pompous and supercilious man. A man that should not be working in the hospitality industry in 2018. If you wish to go to a bar and actually have a conversation, I would suggest going elsewhere.

This was a wonderful experience! I have done the picnic in the park with both a small group (4) and a large group (39) and both times the experience was fabulous. Impeccable service with kind and attentive staff both during the planning and on the day, delicious food, glorious setting...a highlight of our time in London and definitely something to do again. As soon as possible.

If you are without a man, go elsewhere. We had a lovely time in Duke’s Bar on Friday night, and really enjoyed our martini’s until the bar manager Alessandro, proceeded to gesture us to ‘shut up’ with his hand by miming the closing of the mouth. We had a group of seven men sitting next to us which as you can imagine caused quite a noise and as a result we were not whispering in order to hear each other in competition with the other group. The group of men were not gestured to ‘shut up’ as we were. If he had politely approached us and explained the situation we would have been much more receptive. Looking back, I now realise that Alessandro had an issue with a group of four young women being in his bar from the moment we arrived, asking us to shove our coats into the nooks and crammies on the floor behind the chairs and behind the sofa. I thought at the time it was a little odd that an establishment charging £20 for a martini was asking us to do this, but we carried on without complaint. We went to the bar in the St James’ Hotel afterwards which had infinitely better service, and I highly recommend over Duke’s Bar any day. The experience only became worse when the friend who was shushed approached Alessandro to express that she did not appreciate the incredibly rude hand gesture. Further astonishment came when she discovered he was the manager. How can a five star hotel have such an incredibly rude and sexist bar manager? He then asked what she was ‘trying to get out of the situation’ implying she was only complaining to get free drinks. What an absolute insult, this made it crystal clear he had an issue with four independent women in his bar paying for their own drinks without a man present which is astounding for 2018. I strongly recommend the hotel re-evaluates their choice of bar manager to reflect the time we are living.

A chance find some months ago proved to be a choice that was an "out of this world" celebratory experience. It really is almost out this world, an oasis in central London, situated in a quiet unobtrusive road right in the heart of St James, a stones throw from Green Park and St James Palace. Dukes Hotel's restaurant cannot be rated highly enough; the quality of the food prepared by chef Nigel; the setting; the service - attentive but unobtrusive; the general attention to detail, all proved to be five star. We booked the private room within the restaurant for an anniversary celebration and our party of ten were beautifully looked after. An earlier glimpse of afternoon tea being served elsewhere within the hotel will mean we will be back for tea, lunch and dinner sometime soon. Thanks to Robert and his wonderful team at Dukes.

Great location while visiting the Royal Albert Hall which is a short taxi ride away. Hotel clean and comfortable and staff all very friendly. Absolutely no traffic noise so sleeping was not a problem. Darius looked after us very well in the restaurant and took a real interest in the food and wine menus. Evening meal and breakfast were very nicely presented and the food delicious. I would recommend this hotel and would certainly look forward to returning.

We have stayed here three times in the last five years. We value its quietness while appreciating its closeness to Green Park and Piccadilly. The service is always excellent while being discreet. Rooms are comfortable and well fitted out. Breakfast is good. Quality without flamboyance.

Fantastic boutique hotel just off of Green Park. The location in a small alley away from the bustling ensures a good night sleep. Amazing room service breakfast. Rooms can be a little bigger but it's London, small rooms are the norm. Overall, great!

This is a boutique hotel with an old school British appearance yet with all the modern amenities and standards. It has the best of both worlds, a classical facade and a modern texture. It is small, yet encompasses you with all you need. Old world elegance. It is ideally located by St. James's Park, a stone throw away from the top restaurants, clubs and shops of Mayfair and Paul Mall. (If you insist, it is also a stone throw away from Regent Street and the touristic places). Service is friendly and responsive, if not more than that. We had a very friendly welcome tour of the place and facilities by Michael Hundesa, who spared no effort. Don’t miss the renowned bar and drawing room. A great base for enjoying London's top neighborhoods.

The service at the Dukes is flawless. I first discovered it thanks to a work event and since then I have recommended it to family and friends. The little dog duchess that they give you is so cute we have a couple now in our home which we leave by the bottom of our christmas tree as a tradition. They offer you their own bikes to explore the city and the attention to detail makes it a perfect stay which feels as comfortable as being home.

35 St James's Place London England

Hotel highlights

  • Walking distance to Buckingham Palace and St. James Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in City of Westminster, Dukes London is next to popular attractions like Spencer House and St. James Palace. This 90-room, 5-star hotel has a restaurant along with conveniences like a full-service spa and a 24-hour fitness center. Centrally located in London, the hotel is also a short walk from St. James's Square and Royal Academy of Arts.


Dining

For your convenience, breakfast is available for a fee. Order from 24-hour room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

Dukes London's 90 air-conditioned rooms provide minibars, free newspapers, and free bottled water. Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. In-room massages are available, and other amenities include safes and desks.


Property features

Guests staying at Dukes London enjoy access to a full-service spa, a 24-hour fitness center, and a steam room. Valet parking is available for GBP 58 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 4 meeting rooms, and a 24-hour business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

88.0% of guests recommend this hotel

Total of 1557 reviews