Dukes Hotel5.0 out of 5.0
Recent guest reviews
After visiting Buckingham Palace we went to Dukes for afternoon tea. A torrential downpour left us arriving drenched at the hotel, so it was lovely to sit and relax and enjoy our champagne afternoon tea. Very friendly polite staff and a very pleasant way to round off a lovely day in London
I stayed here recently and the location is absolutely fantastic. The hotel itself has that lovely traditional British feel, yet is fully up to date with modern hotel facilities. We did have a problem with the room booking, but it was sorted out in minutes. Mistakes happen, but it how they are dealt with is what matters, so 10/10 for the hotel here. If you are looking for an excellent hotel in a perfect location, the Dukes is right up there.
Impeccable service - professional, knowledgeable, courteous and above all friendly. A cosy, classy bar. And above all the definitive dry martini. Simple, but as good as it gets, delivered with a nice bit of theatre. Yes, they're £19, but there's a good reason why they only serve a maximum of two per person. Should be on everyone's bucket list.
Hotel has been recently renovated, with the latest amenities yet keeping its old world feel. Highly trained staff, redecorated bistro, and a wonderful bar where people congregate after hours. Location AAA.
Unfortunately my experience with Dukes Hotel was extremely disappointing. I expected the hotel to be above and beyond in terms of service but unfortunately experienced the opposite. It started with the Hotel organized airport pick up. Nobody was waiting despite written confirmation from the hotel. After waiting for 20 min the driver finally called to say he was on his way. In the meantime I tried to contact the Hotel Concierge to sort things out but nobody picked up. Arrival at the hotel is fine. Unfortunately the popularity of the hotels martini bar (well deserved) means the place is overflowing with bon guests. The physically small hotel lobby becomes very packed with outside visitors waiting on a table. The rooms are very comfortable and elegant. The bed is comfortable and the bed linen fine. Room service quality is also good. However again, it takes the phone ringing for ages until somebody picks up to take your order. All in all, the property has all the potential to be a great English hotel. However, above all, perfect service is the hallmark of great English hotels and that is lacking here.
Stayed for one night. The room was fine - the only issue was the setting for the air conditioning which I had to ask the hotel to sort. They did this as asked and punctually. Where the hotel let us down was on the resident post 11pm drinks. First - no tee shirts in the cocktail bar. Please get into the 21st Century. Secondly having been decanted into the lounge area I experienced some of the worst service associated with a top quality hotel I have ever had. We were the only two couples seeking alcohol - 30 mins and then we got soda waters with our G&Ts. Really poor.
For our third stay at the Dukes, we booked the Clarence suite. It was superb, with a view on Green Park. Service perfect, breakfast splendid (one day a bit slow), and the bar one of the best in the world.
This small and very luxurious hotel is perfect for anyone looking to have a traditional London experience. The hotel staff was very professional and were more then helpful to assist with dining locations, shopping, sight seeing & how to use the tube system... And what could be more of a British experience than having a "Vodka Martini" in Dukes very own Bar... Which was a frequent bar that Ian Flemming "The creator of 007" visited back in the day...
Nice boutique hotel in London! Authentic English style, but in a "new edition". Friendly staff. The afternoon tea is excellent and highly recommendable! So is the after-work drinks in the cosy, but busy hotel bar, where the bartenders are creating excellent martinis (among other drinks)
I travel to London once a year, and had always wanted to stay at Dukes. Our recent stay was wonderful. The location is perfect! My bestie and I took advantage of beautiful weather and had the picnic in Green Park, with a Dukes butler. It was a very special treat! Breakfast at GBR was terrific, as was afternoon tea. We enjoyed a drink in the bar, and experienced as much as possible in a short stop-over. The staff were extremely friendly and cared about making sure our experience was top-notch. Cheers to Robert and all the team at Dukes!
- Walking distance to Buckingham Palace and St. James Park
- Free WiFi in rooms and public areas
- Onsite dining
Located in London City Centre, Dukes Hotel is within a 10-minute walk of popular sights such as Buckingham Palace and St. James Park. This 90-room, 5-star hotel has a restaurant along with conveniences like a full-service spa and a 24-hour fitness center. Centrally located in London, the hotel is also a short walk from Her Majesty's Theatre and Piccadilly Circus.
For your convenience, breakfast is available for a fee. Order from 24-hour room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.
Dukes Hotel's 90 air-conditioned rooms provide minibars, free newspapers, and free bottled water. Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. In-room massages are available, and other amenities include safes and desks.
Guests staying at Dukes Hotel enjoy access to a full-service spa, a 24-hour fitness center, and a steam room. Valet parking is available for GBP 58 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 4 meeting rooms, and a 24-hour business center.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 1431 reviews