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Recent guest reviews

I checked into the hotel around 5 o’clock sign room on the second floor when I went up there the maid had every door open. She was still working. But apparently my room was finished I checked into my room the first thing I do is check the bed for clean sheet. When I pulled the comforter back, I knew that she were not cleaned. They were wrinkled as could be, and they were filthy. There was actually body fluids on them. ( I have pictures) Went back to the front desk told the gentleman that was down there. He said one moment he came back did switch my room never once apologized for the issue that I was having. I paid $90 for hotel room and expected to sleep in somebody else’s dirty sheets, horrible.

Breakfast was skimpy at 8:30am. There was not any kind of egg offerings at all just bisquits and real thin sausage patties. We stayed at this location right after Christmas during a snowstorm in 2022, and they had a wonderful breakfast available.

Access from the interstate is a little confusing. That is the only “ding”. Facility and staff are top notch. Nearby food choices and fuel stations are good.

This property is easy to access from I 75 and surrounded by restaurants and shopping. However, upon checking in, we were greeted with dog poop smashed and smeared across the first floor hallway and an initial room assignment that reeked of cigarette smoke. The woman at the front desk was very accommodating and quickly reassigned us to an upgraded room which was clean. I’m not sure I would stay here again. Except for the service at the front desk, the rest of the experience was disappointing.

Nice size king bed. Everything was so clean. The heating could be better and it made noise throughout the night.

Great location. Easy check in. Only issue was cleanliness of the bathroom. Door and wall had dark brown stuff on it. Make your own assumptions - Dried blood? Feces? Food?

The toilet did not flush and the bed would flip up slightly if you sat on the end and the dog area was small and dirty

Dog friendly and welcoming staff! Vending machines were out of water!

We have stayed at this place a few times in the past and found it very satisfactory. Unfortunately ithis visit it seemed the only thing available was a suite, more than my wife and I needed. And we found the furnishings and decor very spartan and plain. Only one night stand for the two beds, and one tiny table. Only three dim light bulbs for the two rooms. Maybe good for a college group, sports team or large family. Service and breakfast were fine. Elevator was out of service for 'routine maintenance' during earlly morninig hours.

I like the convenience and loved the friendliness of the staff! Very clean! Thanks you!

Non-working reading lamp (no bulbs, and damaged socket). Bathtub faucet dripped.

Wonderful property they was ready for my arrival very prompt when something was needed and fast friendly check out

Pick another hotel! Dirty and doing remodeling. Couldn’t hardly find the hotel in the dark!

Highway 192 West London KY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within 2 miles (3 km) of CHI Saint Joseph Health - Saint Joseph London, Country Inn & Suites by Radisson, London, KY places you within a few miles (5 km) of Fresenius Medical Care. This 75-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is served each morning from 6:00 AM to 9:30 AM.


Rooms

Guests can expect LCD TVs with digital channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Change of towels is available on request.


Property features

Guests of Country Inn & Suites by Radisson, London, KY have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, a meeting room, and a computer station.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 Bedroom, Non Smoking

2 Queen Beds | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 Bedroom, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Guest reviews for Country Inn & Suites by Radisson, London, KY

Everyone (14) Couples (10) Family (16)
3
Partner Couples

I checked into the hotel around 5 o’clock sign room on the second floor when I went up there the maid had every door open. She was still working. But apparently my room was finished I checked into my room the first thing I do is check the bed for clean sheet. When I pulled the comforter back, I knew that she were not cleaned. They were wrinkled as could be, and they were filthy. There was actually body fluids on them. ( I have pictures) Went back to the front desk told the gentleman that was down there. He said one moment he came back did switch my room never once apologized for the issue that I was having. I paid $90 for hotel room and expected to sleep in somebody else’s dirty sheets, horrible.

By , from Villa Park on Mar 25, 2024

5
Everyone

Breakfast was skimpy at 8:30am. There was not any kind of egg offerings at all just bisquits and real thin sausage patties. We stayed at this location right after Christmas during a snowstorm in 2022, and they had a wonderful breakfast available.

By on Feb 27, 2024

4
Everyone

By , from Powell on Feb 21, 2024

5
Family

Access from the interstate is a little confusing. That is the only “ding”. Facility and staff are top notch. Nearby food choices and fuel stations are good.

By on Feb 9, 2024

3
Partner Couples

This property is easy to access from I 75 and surrounded by restaurants and shopping. However, upon checking in, we were greeted with dog poop smashed and smeared across the first floor hallway and an initial room assignment that reeked of cigarette smoke. The woman at the front desk was very accommodating and quickly reassigned us to an upgraded room which was clean. I’m not sure I would stay here again. Except for the service at the front desk, the rest of the experience was disappointing.

By on Nov 26, 2023

5
Everyone

By on Jul 12, 2023

5
Everyone

By , from Blythewood on Jul 11, 2023

5
Partner Couples

Nice size king bed. Everything was so clean. The heating could be better and it made noise throughout the night.

By on Oct 20, 2022

3
Family

Great location. Easy check in. Only issue was cleanliness of the bathroom. Door and wall had dark brown stuff on it. Make your own assumptions - Dried blood? Feces? Food?

By on Apr 2, 2022

Review comment responded on Apr 3, 2022

Dear Guest, We are sorry to see that you had an issue with your room and we address with our staff. Thank you for your feedback and stay. We hope you will give us another chance in the future. Kind Regards,

1
Family

The toilet did not flush and the bed would flip up slightly if you sat on the end and the dog area was small and dirty

By , from Palatine on Mar 5, 2022

Review comment responded on Mar 9, 2022

Dear Guest, We will look into the feedback you have stated. We are sorry you had the issues you had and hope you will give us another chance in the future. Kind Regards,

Country Inn & Suites by Radisson, London, KY

2035 Highway 192 West, London, KY 40741
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