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Comfort Inn St. Pancras Kings Cross

3.0 out of 5.0

Recent guest reviews

Great location for access to transportation. Room clean and adequate but small. Air conditioning did not work.

The rooms are very small but the beds are decently comfortable. The shower has good pressure. The hallways are a bit loud in the am with the many hallway doors slamming shut that I suppose are there to keep the noise level down...and they do as it was pretty quiet in the room. Breakfast? Well, the best past was the OJ so I only ate it once.

clean hotel on quiet street very near the station. 200 meters to Kings cross. Very polite and efficient staff. Clean and the right side of £100 . Great breakfast too

The breakfast choice is too limited. Although the wi-fi is free, you have to ask for user name/password from the staff every 24 hours. More bizarrely, one staff told me it's not free and asked me which country I came from. I told her I was from country A, and she said no, you wouldn't get free wi-fi, without explaining anything. I had to ask why. Apparently, free wifi is only for loyalty program members, and the program is not available in country A. Then I told her I only stay in country A temporarily but I actually is a permanent resident of country B (which is true). She gave me a enrolment form. I never bothered because the next day, it's another staff and he let me use it for free. The only good thing is it is 5-min walk from my office and from Kings Cross underground.

This was literally the worst hotel experience I have ever had. The only positive was the location relative to the train station. Here is what I experienced: (1) The lights in my room did not work. I only had a small desk lamp to light the whole room and the bathroom. (2) The heating/AC could not be controlled in the room, and it was hot. I wanted to open the window, but with no screen and a ledge outside my window, I was worried about my security. (3) Wifi was available free only for choice rewards members. And even then, it only works on one device. (4) And what really pushed this experience into the realm of terrible service and a waste of money was the shower. I stayed at this hotel because it was close to the train station and I was catching a train at 5:40 am. When I got up, the water would not turn on in the shower. I called the front desk and he told me the showers are not functional until 5:30 am and there was nothing he could do. I was furious. I could not shower in the morning, and was never told of this limitation. I had even mentioned upon check-in that I was leaving early (and thus not partaking in breakfast), and the attendant didn't bother to mention the shower limitation. So, I essentially paid a pretty high rate, expecting a nice Comfort Inn experience, for a twin bed in a room with no lights, no AC, and no shower. A complete waste of money. I would never stay here again and will think twice about staying at a choice hotel again, at least outside of the US.

The hotel was situated in a great location, just across the street from Kings Cross and St. Pancreas. The room was a bit small and close quarters which was not a huge deal it was however very clean.

Very good apart from inconvenience re the fact that WiFi is not complimentary.

This was an interesting hotel. It was within walking distance (5 minutes) to Eurostar train station and also the London underground station. It was like a doll house maze inside. Each room was completely different in size, location, space, etc. Some rooms have been upgraded which only means the bathrooms and bedding/mattress. Close to restaurants, convenience stores, pubs, etc. Great if you are coming in by train or underground which you can get there from the airport via the underground.

We had a very quick overnight stay before attending the Olympics on 31 July. It was a great location for that and convenient for quickly reaching other tourist spots (Covent Garden, Leicester Square). Pleasant staff. Smallish rooms but perfect for just sleeping.

Renovated rooms are nice, but very small. Tough for two people to move around. Great location for access to Kings Cross tube stop - can get everywhere from here. Main purpose of trip was to visit our son who's attending the City University of London. Hotel was very convenient to his Old Street / Angel location.

My stay was for a total of 9 days. Found the central location ideal for my sightseeing and the convenience of St. Pancras for my day trip to Paris on the Euro Star. There were some problems due to the hotel being under renovation but all were addressed promptly and taken care of by a very efficient staff. Continental breakfast was OK. I would not only stay here again but would recommend this to fellow travelers.

The hotel is pretty minimal and utilitarian, but its a block away from kings cross and it gets the job done. One major complaint is they really gauge you for Internet service, 10gbp/4hours is the longest you can purchase access for and you have to get a login from the front desk to do it. Other than that my room was fine, pretty quite for downtown London - and a bit on the warm side temperature wise. But for this price point all and all its not a bad option if you need early morning access to the trains or whatnot.

Nice hotel!

2-5 St Chad's Street London England

Hotel highlights

  • Walking distance to British Library
  • Free buffet breakfast
  • WiFi in rooms and public areas (fees apply)
  • 24-hour front desk

Located in Bloomsbury within a short walk of British Library, Comfort Inn St. Pancras Kings Cross is within a mile (2 km) of other popular sights such as University of London. The 63 rooms at this 3-star bed & breakfast include coffee makers and guests can enjoy free breakfast. Located centrally in London, it's also close to St. Paul's Cathedral and ZSL London Zoo.


Dining

Free buffet breakfast is included with your stay and awaits you each morning.


Rooms

All of Comfort Inn St. Pancras Kings Cross's 63 rooms are air-conditioned and have an array of amenities, including coffee makers, safes, and phones. Guests can enjoy WiFi and satellite TV. Other standard amenities include hair dryers and desks.


Property features

At Comfort Inn St. Pancras Kings Cross, guests have access to WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables.

Room options

Standard Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Family Room, 1 Double Bed with Sofabed, Non Smoking

Full 1 | Sleeps 4

Standard Room, 1 Single Bed, Non Smoking

Twin 1 | Sleeps 1

Guest reviews for Comfort Inn St. Pancras Kings Cross

Everyone (3) Business (2) Couples (3) Family (2) Other (3)
3

traveller's hotel near trains and underground.

Everyone

Great location for access to transportation. Room clean and adequate but small. Air conditioning did not work.

By on May 28, 2017

3

decent enough

Everyone

The rooms are very small but the beds are decently comfortable. The shower has good pressure. The hallways are a bit loud in the am with the many hallway doors slamming shut that I suppose are there to keep the noise level down...and they do as it was pretty quiet in the room. Breakfast? Well, the best past was the OJ so I only ate it once.

By , from NV, USA on Apr 6, 2017

5

clean hotel on quiet street very near the station

Everyone

clean hotel on quiet street very near the station. 200 meters to Kings cross. Very polite and efficient staff. Clean and the right side of £100 . Great breakfast too

By on Dec 20, 2016

3

ok for business trip

BusinessTravelers

The breakfast choice is too limited. Although the wi-fi is free, you have to ask for user name/password from the staff every 24 hours. More bizarrely, one staff told me it's not free and asked me which country I came from. I told her I was from country A, and she said no, you wouldn't get free wi-fi, without explaining anything. I had to ask why. Apparently, free wifi is only for loyalty program members, and the program is not available in country A. Then I told her I only stay in country A temporarily but I actually is a permanent resident of country B (which is true). She gave me a enrolment form. I never bothered because the next day, it's another staff and he let me use it for free. The only good thing is it is 5-min walk from my office and from Kings Cross underground.

By on Nov 18, 2015

1

terrible experience

Singles

This was literally the worst hotel experience I have ever had. The only positive was the location relative to the train station. Here is what I experienced: (1) The lights in my room did not work. I only had a small desk lamp to light the whole room and the bathroom. (2) The heating/AC could not be controlled in the room, and it was hot. I wanted to open the window, but with no screen and a ledge outside my window, I was worried about my security. (3) Wifi was available free only for choice rewards members. And even then, it only works on one device. (4) And what really pushed this experience into the realm of terrible service and a waste of money was the shower. I stayed at this hotel because it was close to the train station and I was catching a train at 5:40 am. When I got up, the water would not turn on in the shower. I called the front desk and he told me the showers are not functional until 5:30 am and there was nothing he could do. I was furious. I could not shower in the morning, and was never told of this limitation. I had even mentioned upon check-in that I was leaving early (and thus not partaking in breakfast), and the attendant didn't bother to mention the shower limitation. So, I essentially paid a pretty high rate, expecting a nice Comfort Inn experience, for a twin bed in a room with no lights, no AC, and no shower. A complete waste of money. I would never stay here again and will think twice about staying at a choice hotel again, at least outside of the US.

By on May 2, 2015

4

great location

Couples

The hotel was situated in a great location, just across the street from Kings Cross and St. Pancreas. The room was a bit small and close quarters which was not a huge deal it was however very clean.

By on Jan 12, 2015

4

stay

Singles

Very good apart from inconvenience re the fact that WiFi is not complimentary.

By on Dec 2, 2014

2

best thing is close to train/undergound stations

Families

This was an interesting hotel. It was within walking distance (5 minutes) to Eurostar train station and also the London underground station. It was like a doll house maze inside. Each room was completely different in size, location, space, etc. Some rooms have been upgraded which only means the bathrooms and bedding/mattress. Close to restaurants, convenience stores, pubs, etc. Great if you are coming in by train or underground which you can get there from the airport via the underground.

By on Sep 23, 2012

4

quick olympiad

Couples

We had a very quick overnight stay before attending the Olympics on 31 July. It was a great location for that and convenient for quickly reaching other tourist spots (Covent Garden, Leicester Square). Pleasant staff. Smallish rooms but perfect for just sleeping.

By on Aug 1, 2012

3

first london trip

Couples

Renovated rooms are nice, but very small. Tough for two people to move around. Great location for access to Kings Cross tube stop - can get everywhere from here. Main purpose of trip was to visit our son who's attending the City University of London. Hotel was very convenient to his Old Street / Angel location.

By on May 7, 2012