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Best Western Plus Seraphine Hammersmith Hotel

4.0 out of 5.0

Recent guest reviews

recomended hotel if you want to travel to london, comfort hotel and im very like about the breakfast.. simple but very great. about the location the hotel near with restaourant and underground station.

We ended up moving to a Best Western the previous time after we got stiffed by, and it was lovely. This was a different hotel but just as nice. the staff were friendly, the room was beautifully turned out and quiet, the bed was firm, the bathroom was splendid. We got complimentary continental breakfast as well, which set us up for the day and meant we didn't have to think about eating until the evening. It wasn't cheap, but then it is London, and it was the Bank Holiday weekend.

The hotel is in a excellent location within walking distance of major stores, Hyde Park and the London Underground. Check in was quick and easy plus the staff were extremely polite and helpful. The room was quite small but very clean and comfortable. Finally, it was a nice surprise to find that breakfast was also included albeit continental.

This hotel is on king street above shops. Perfect walking distance from the Eventim Apollo making it ideal for shows there. The staff are friendly and helpful. The hotel itself and rooms are clean and relatively new/refurbished to a high standard. However every aspect of the hotel is a small as it could be and cleverly designed to make it all fit in. The beds are only standard double and I felt the space in my triple room and showeroom was just inadequate for the price paid. If you are larger or even just tall the showeroom just won't work for you. It's a shame to mark the hotel down on space alone as the staff do everthing possible and cannot change the space the hotel chain has carved up into as many rooms as possible on a computer.

good stay, perfect checkin and checkout . good service and helpful . 1 room booked -29th aug to 30th aug checkout was smooth . 2 more rooms booked - 29th to 1st sep .checkin and checkout was smooth too. good location and will stay there in my future trip to london.

My boyfriend and I stayed for one night, last minute stay to attend Nottinghill carnival. Great location. Tea/coffee in room which was great. Room very hot and bed linen very thick, heavy and hot to sleep in also. Although bed linen was clean and smelt fresh. Staff very helpful and breakfast staff were amazing. Room and shower room was clean but would benifit from just a quick lick of paint here and there and some simply maintenance. Considering price this was a great deal which included a nice varied breakfast with wonderful staff all round. If your not expecting 5 star then this is the next best thing at a great price. We would stay again seeing price reflects what you get.

The room was clean and the bathroom had a fantastic shower, stocked with clean towels and adequate toiletries. Checking in and out was simple enough. Basic continental breakfast was on offer in the morning.

Room not same like the one booked with Booking .com. Smelly pillows we couldn't sleep on it we request to be changed. House keeping need training in cleaning the room and special the bathroom . Bathroom very tiny .Breakfast......very poor and cold imagination maybe the chef will think about some hot omelette... every morning we had just cold boiled eggs and cold milk to go with cereals. I was very happy that the reception staff and the Romanian kitchen attendant was very helpful. I feel sorry that I didn't get them name they make my stay special the Indian man at the reception !Thank you for that.

The hotel was central for Kings Cross Station and for Charing Cross Hospital where I was carrying out a boiler training course for the estates personnel on the boilers. The hotel did a continental breakfast but I had to go out for the evening meal as it dis not have a restaurant on site. The staff were helpful and the room I was in was comfortable from the double bed to the amenities of on suite bathroom with shower and plenty hot water.

Friendly staff but very pokey room, barely able to open bathroom door. The shower sprayed into the bathroom from a leak, soaking everything. Wifi only worked half the time. The door to the room needed the lovely staff member to show me about 12 times the "trick" to getting in. Great location lovely staff but over priced for the quality of the hotel

Room options

Standard Room, 1 Single Bed, Non Smoking

Twin 1 | Sleeps 1

Standard Room, Multiple Beds, Non Smoking

Twin 2 | Sleeps 3

Standard Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 3

Standard Room, 1 Double Bed, Accessible, Non Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

70% of guests recommend this hotel

Total of 697 reviews