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Bayswater Inn

3.0 out of 5.0

Recent guest reviews

Staff grumpy, outside in 1 of the stair areas lots of rubbish cardboard made the place look like a dose house. Rooms clean dated and a bed that when you turned over you felt like you were going to fall out of. Don't arrive early as you will be charged £10 per person to access your room.

I don't write reviews very often when something is bad because I like positive reviews when something is good.however on this occasion I will make an exception. What a horrible rundown hotel.I'm not sure where to start. Rooms are ridiculously small. Windows only open a sliver. Walls are marked and dirty looking. Lifts are ancient and constantly breaking down. Corridors look like tenement flats. Several 'visitors' asleep on common areas with their cans!! Not somewhere I will ever visit again. TV doesn't work. WiFi doesn't work in rooms. I could go on but I won't. ...save yourself the dissapointment and keep looking.

My partner and I stayed one night at the Bayswater Inn, our room was clean and, yes, small for a double, but the bed was comfortable the bathroom spotless with plenty of hot water, an acceptably powerful shower and complementary toiletries. Breakfast was good with lots of choice and no one rushing us to finish. All staff were friendly and helpful.

The hotel is located near Bayswater tube station (very near Paddington station and Notting Hill) so it is easily accessible with the tube and with the local buses. The room was clean (bit tiny), bed was comfortable and the toilet was spacious. Breakfast was buffet-type, very tasty and altough I don't usually have breakfast in hotels, in Bayswater Inn I was regular at breakfast. The only bad thing was water pressure in shower and badly positioned light sensor in bathroom that caused light went off every 30 s or so.

We stayed here for 4 nights. It was pretty bad. We had a basement room which I knew about because I had booked it to save 20%. But we were given a room right under the lobby area and our basement window was right by the front door where people liked to congregate to smoke. We heard bumps above us constantly. I think it was from suitcases. I have never seen a hotel with such a busy lobby. People hanging around in it constantly with luggage and people checking in at all hours. They always seemed to be short handed at the front desk. A couple of the people were nice but a couple were worthless. The first thing you notice when you walk in is the stains on the couch in the lobby. They have several mismatched couches but this was the main fabric one. It took forever to get checked in. They don't acknowledge anyone in line and can only help one person at a time instead of maybe trying to multitask. Even if you just come up to the desk with a question you have to wait until they check in the entire line. Terrible customer service. If you try to call the front desk they don't answer. We were in room 16. If they try to give it to you run!!! The basement is disgusting. The walls and trim need painting and the carpet replaced. The breakfast was decent but they need to change it up. It is the same everyday. They also do not have enough seating for guests in the morning. People had plates and no where to sit. The bathroom was rusty. There was a hole in the floor covered over with carpet The rooms are nothing like what they show in the pictures online. Not even close. There is no excuse for not being able to at least freshen up the hallways and rooms with fresh paint. That is just poor management or ownership. See my pictures of our room.

Avoid this hotel at all costs, our superior double room was tiny and you could bearly move, the shower trickled out and the water would not go down the plughole! The shower door was hanging off and where do I start with the food, absolutely disgusting, everything was empty and what was there was awful, we stayed two nights and didn’t eat the final morning as the first morning was bad enough. Finally we stayed on the 4th floor and right next to the lift, we asked to be moved and was told we had to have the cases at reception for 12pm and wouldn’t have another room till gone 3pm. Avoid at all costs, we certainly wouldn’t recommend to anyone

We had the better, remodeled rooms. Still small and cramped. Bathrooms tiny, showers are for thin people only! I kept shutting the water off each time I moved. Breakfast was a cattle drive and wasn't fantastic. The bakery near the tube station was a better alternative. They did NOT have the rooms I reserved so we did get a bonus room (we needed a triple so we got a double and a single). I reserved rooms for a school group and they did not have twin rooms available. I did manage to work it out with the kids but I reserved in NOVEMBER and traveled at the end of March. I'm just glad we weren't in the basement, as I heard these rooms were disgusting.

I unfortunately booked a basement twin room. The window was covered with construction debris and you could not see out at all. The room smelled of cigarette smoke continually - we were next to a staff lounge and there was missing drywall above a wardrobe, my guess is the smoke came from the staff lounge. The bathroom was very small, and you could not move in the shower without the curtain sticking to your body. The room looked nothing like the pictures on the website. I asked for an upgrade, but was told there was no room. We had that awful room for 4 nights. Our final night they were able to give us a regular room - which was lovely, updated and beautiful with a very nice view- at no additional cost. The photos are from our basement room. Good location.

Booked a weekend in London with my nephew. Arrived at the Bayswater. We were a bit early so knew we couldn’t check in although they said we could leave our bags and they would put them in the luggage room. We came back over 4 hours later to see our bags still in the lobby where we left them. Waited in the queue for ages and then as it was our turn the receptionist called over someone who worked there and spent over 5 minutes talking to her and trying to find toothpaste. We were called to the desk with no apology for keeping us waiting. I mentioned I wasn’t happy at our luggage being left where anyone could have taken them and was told ‘don’t worry’, again with no apology. We were then asked for deposit of £50. Which was £30 more than we were told. We ended up paying £40. I was then asked to sign a slip of paper that was signing to say received deposit back. When I queried this was again told ‘don’t worry’. The receptionist didn’t smile once during the whole exchange. We got our room key and went to the lift we were told. We were on the 2nd floor. The lift didn’t work if you pressed the 2nd floor so we had to go up to the 1st floor and walk up. When the lift opened at the 1st floor we saw a tatty room door with a towel along the bottom - I assume some kind of leak. It was there the whole of our 3 night stay. The room was small and tired, although the bathroom was nice and modern. We had 2 single beds and a camp bed. My bed was like a water bed and sloped so I had to make sure I was right by the wall so I didn’t fall off. The room was very hot too and the air conditioning didn’t seem to work. We didn’t bother with breakfast. There wasn’t enough tables for the amount of guests and saw people sat on the lobby sofas with their plates on their knees. We decided to go out for breakfast when we saw this. The receptionist when we left was helpful and we left our luggage there for the day before heading home and she did put it in the luggage room. The hotel is in a lovely location overlooking the square and close to a tube station. However it was let down by being scruffy and tired and the receptionist being surly and dismissive. The lobby looks great but that is where it ends. They could reduce the lobby sofas and add more tables so people could actually sit at a table for breakfast. We didn’t let the hotel spoil our trip to London but I certainly would not recommend staying there and I will be contacting superbreak who we booked this through to let them know how poor the hotel was.

Nice place near to hyde park. But not too much activities to do. You can take buses to be in the city center and it takes around 3 minutes to arrive. It is quiet and consider as cozy place comparing with the city center.

8-16 Princes Square London England

Hotel highlights

  • Walking distance to Kensington Palace
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour front desk

Located in Bayswater, Bayswater Inn is a leisurely stroll from popular sights such as Whiteleys Shopping Centre and Kensington Palace. The 165 rooms at this 3-star hotel include coffee makers and flat-screen TVs. It's in central London and also close to Kensington Gardens and Hyde Park.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

The 165 rooms have an array of amenities, including coffee makers, safes, and phones. For entertainment, guests can expect to find flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Desks are also standard.


Property features

Guests of Bayswater Inn enjoy free WiFi in public areas, a meeting room, and a TV in a common area. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets.

Reviews from Trip Advisor

Trip Advisor aggregated rating

25.0% of guests recommend this hotel

Total of 2052 reviews