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Bayswater Inn

3.0 out of 5.0

Recent guest reviews

Booked this hotel for 2 nights early June for birthday weekend in London but my partner was diagnosed with a terminal illness a few days before. Hotel stated on website that they would refund in special circumstances, but when I tried to complete their cancellation page they sent me a cancellation notice and when I rang them and spoke to a staff member they stated they would refund but still no refund. Don't book this hotel they are charlatans.

Stayed at the Bayswater Inn for two nights. Check in was easy although they needed a credit card for a deposit of £50 which would be taken if damage occurred. The room was sufficient for laying our heads although small but obviously newly refurbished. The breakfast was very adequate for our needs..replenished speedy and had we had room to sit down despite other reviews saying they couldn't. Checkout was easy too. Overall..the hotel fitted our needs..staff friendly and helpful...no concerns for us!

Stayed here in June 2017.I must stay it was a comfortable stay.The location is close to tube station bayswater and connectivity is good.lots of eating options nearby and Tesco supermarket is bang opp the train station. rooms were a bit small but were cleaned everyday. safety lockers were provided. Breakfast was reasonably good with fresh fruits sausages eggs and youghurt. a beautiful park with a lake is with in walking distance of 1.5 km .free wifi in the lobby. bus stop is not too far. you can rent cycles from a nearbuy place.

Dirty, old, grimy, the worst hotel I have ever been in my entire live. I have visited London before and this hotel doesn´t have the quality of this neighborhood. When I arrived and we checked the y gave us a room on the basement( but is not a well prepared basement, the odour down there is disgusting, the humidity indescribable and the ceiling was very very low, an distressing space with the smallest window I've ever seen in my life. That´s why I made a complaint and they said that we have to spend the night there till next day (imaging one night in there!). Next morning we had breakfast ( a bad one, I have to say) and they could change us the room. the second was as bad as the second, but at least the ceiling was higher (thank´s god!). The area is not that bad, not far from the tube and with restaurants near there, but I prefer Victoria Station area or a closer area to the city center.

From everything I have read about the other rooms, make sure you get one of the newly refurbished ones. Ask on booking, confirm, then confirm again! We were lucky enough to have a new room as it came with air conditioning during a heat wave. Room was small but fine based on what we were expecting to get. Heard multiple other guests complaining about their rooms, especially those in the basement! If you are staying here for grandeur I wouldn't take the risk. Our experience outside of the room was pretty ordinary particularly at breakfast. It seemed to run very poorly, with things continually running out (especially tables). Juice was either watered down to the max, or not at all. Food offering was ordinary, especially the hot food. Toaster was ridiculously slow and not helped by guests continually getting things stuck in there (signage stating not to put anything but bread in there are ignored). They have Wi-Fi but don't bother. It's ridiculously slow or non existent. Would be better just not offering it at all so as not to have a large group of people constantly gathered in the lobby trying for dear life to connect. The best thing about this hotel is its location. Perfectly located close to stations, pubs, restaurants and shops. Overall my advice is if you can guarantee a good room, it's worth it but don't pay for breakfast. If you can't be guaranteed a decent room, you better be prepared for anything!

It was my second stay at this hotel and I do not remember that the doors of the room shut that loudly! Every time somebody entered or came out of a room there was a terribly loud bang. Unfortunately there was no way of shutting it quieter - possibly due to the door closer. In my opinion, a cooked breakfast would also include bacon - but we never got any during our 4 nights' stay. The twin room was "L-shaped" and tiny. I couldn't even open my suitcase properly unless I opened the bathroom door.

This is a great hotel with rooms in all price ranges. We paid a bit extra for an upgrade to an executive-room, but it is still affordable in comparison to other hotels. We stayed in a triple room, and it was inpecable with an ok size bathroom and comfortable beds. Our room on the second floor was quiet with a view to a park. Breakfast was good and varied. The only negative is that the fire alarm went off early in the morning because of the toaster, and once in the middle of the night. The hotel is quiet, but located close to shops, underground stations and Hyde park/Kensington gardens. I would stay here again.

Arriving with a rather large group (almost 40 people), we had pre-booked rooms and sent a list of names and who would stay with who based on room size to make check-in efficient. Upon arrival, the hotel had no control of rooms and had allocated different rooms for us with a totally new mix of single, double and 4-bed rooms - not even with correct total amount of beds... The reception staff seemed unexperienced in handling this and had little understanding of the problems this created. They also forgot to tell that they had received theatre tickets for our group and were supposed to hand them over. Rooms varied from good (renovated rooms) to quite shabby (the older ones with bumpy and stained carpets). Breakfast served was ok by the standard of the hotel. The staff both in reception was in general not service-minded and made the stay a bit troublesome.

I am not a fan of leaving bad feedback but in this case I feel that its better to inform others of what to expect. We arrived in London for a concert and having looked at the photos, we thought this hotel would be perfectly fine for our stay. WE WERE VERY WRONG! We decided to leave after getting to our room - The walls were scuffed, the carpets were old and looked dirty and the bed did not seem at all stable, let alone comfortable. The communal areas were also scruffy and noisy with other guests. We contacted the management and were told that as compensation, they would give me a discount on my next stay which felt like a ridiculous offer considering.

Just had 2 nights at the Bayswater, 2double rooms, no complaints, rooms clean, tidy, coffee machine as well as the usual tea making, beds comfy, staff friendly,we had 2 rooms overlooking the park 2nd floor no complaints at all, breakfast was a little chaotic but food reasonable for a 3 star, 5 minute walk from tube and pubs near by that do good food, would certainly stay here again.

8-16 Princes Square London England

Hotel highlights

  • Walking distance to Kensington Palace
  • Onsite dining
  • WiFi in public areas (fees apply)
  • Concierge services

Located in Bayswater, Bayswater Inn is a leisurely stroll from popular sights such as Whiteleys Shopping Centre and Kensington Palace. This 165-room, 3-star hotel welcomes guests with conveniences like a restaurant, concierge services, and a 24-hour front desk. It's in central London and also close to Kensington Gardens and Hyde Park.


Dining

Start your day off with breakfast, available for a fee. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

The 165 rooms have an array of amenities, including coffee makers, safes, and phones. For entertainment, guests can expect to find flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Desks are also standard.


Property features

Bayswater Inn offers WiFi in public areas and a meeting room. Airport transportation is made easy with a shuttle from the hotel to the airport (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables.

Room options

Standard Single Room, 1 Twin Bed

Twin 1 | Sleeps 2

Standard Double Room

Full 1 | Sleeps 2

Standard Triple Room

Full 1 | Twin 3 | Sleeps 3

Standard Quadruple Room

Full 2 | Twin 4 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

25% of guests recommend this hotel

Total of 1843 reviews