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Apollo Hotel

2.0 out of 5.0

Recent guest reviews

Arrived on a night, receptionist half a sleep on the sofa, was given a room in the basement next to the breakfast room, the food was SHOCKING! It was suppose to be a continental breakfast, we were given stale bread and stale croissants with the option for jam/butter and then really cheap cornflakes, the milk looked like it was watered down and that's all the options we had. No meats/fruit or other choices of cereal, we could hear everyone having their breakfast and the place was run down and nothing like the pictures that they show on the website

We stayed here with our three children for a few nights mid-week, and although the facilities are basic, the reception staff were unfailingly friendly, and all the facilities were functional. There was plenty of breakfast, and it was all very fresh. The rooms were cleaned daily. Brilliant for the price!

I had a nice 14 nights stay in Apollo hotel Bayswater , booked a single but was given double on the second floor I loved all the staffs , they were so nice to me that I never felt being there on my own whenever I visit London Apollo will be my first and last chance .

Stayed at Apollo hotel sept2017 for two nights, trip was for my grandads 81st birthday. There were 4 of us including 2 elderly people with walking difficulties. Upon arrival we were aware we were too early to check in but hoped we could leave our luggage so we could enjoy a day of sightseeing without our bags. Lady on front desk(apparently manager) said we could, we filled in registration paper and paid in advance for two nights she told us to come back after two to collect key and our room was a large family room on ground floor. We came back later around 8pm, man on front desk gave us key to ground floor room. Upon arrival to the room people's luggage was in there, confused we went straight to front desk. Asked what was going on, explained giving the wrong key out is totally out of order as we could have taken those peoples things! We were given floor on 3rd floor as someone had cocked up and given our ground floor room to the wrong people. Upon arrival to second room we were horrified to see this room was even suggested double bed with a bunk bed for 2 elderly people and 2 fully grown adults. Straight downstairs to front desk asked if they suggested this room as a joke as how are we meant to stay in bunk beds. Were given attitude from a second male behind the desk who asked what was wrong with room on 3rd floor, clearly explained to him we have two elderly people with walking difficulties what does he think is wrong with that room, obvious you'd have thought! A room on the 4th floor was suggested, room filthy settled with it for the night as there was no other option and at 9pm with 2 elderly people finding another hotel wasn't doable. I went back down and explained to the two men that i wasn't happy our room had been given away and that this room was filthy, they told me there was no other rooms available. The following morning to our horror we found bedbugs crawling on one of the beds I put a few in a cup and took them straight down to reception. Reception staff didn't look surprised we had found them. I explained I wanted to speak to the manager was told she wasn't in till 10am. The gentleman offered us our room back on ground floor as other guests had checked out. Explained we wanted a refund for previous nights stay, said only manager could do it. Came back inconveniently at 1pm asked the manager what had happened yesterday for us to end up on 4th floor, she said staff gave out wrong key! She said cleaners never saw bed bugs, lies when we have pictures. Room with bed bugs is apparently out of service now. We stopped our last night in the ground floor room which was passable, what you expect for a budget hotel. I must stress yes I know this is a budget hotel and don't expect a lot for my money but I do believe general cleanliness. And bed bugs should not be in the rooms!!! AVOID AVOID AVOID!! Staff have horrible stinking attitudes! Hotel is filthy dirty I wouldn't even let my dog sleep in there!! INFESTED with bed bugs!! I will not be staying ever again and will be putting a complaint in to my travel company!!

Agree with everything the previous 2 reviewers say - this is not the Ritz but for £65 a night it wont be! it's clean and in a great central location right next to hyde park and close to several tube stations, what more do you need. the rooms are basic but have all that you need for a short stay if you are sightseeing in london. I've stayed here twice in the space of a few months after coming to london for events and it suits perfectly for that. Avoid the breakfast - old stale croissants and a bread roll, lukewarm orange juice and horrendous coffee, but it's so close to notting hill just go somewhere nice for brunch like we did!

It's not glamorous but then it's £66 a night for central London, right next to Hyde Park. Fantastic location, 2 min walk from a Central line tube station. 24 hour reception. Surprisingly quiet at night for the location. Bed was pretty comfy although really thin pillow. Sheets, towels and bathroom were clean. Furniture is old and shabby, but then you're not really using it if you just need a place to sleep. We were only here for a few hours' sleep after a gig and it's safe, central and clean. We heard breakfast was poor so took a 10 minute stroll into Notting Hill to a lovely cafe. Would stay here again, excellent value for money.

We went on holiday to London. Yes the room we stayed in needed upgraded and you had to have good strong legs as we were on top floor. The only problem we had was with the guy on front desk. If he had a hotel in Glasgow and spoke like he did to us he would very quickly chewing in his teeth. Good points Location is brilliant Room OK. Bad points Front of house staff Breakfast (it's like the eating game from I'm a celebrity get me out of here) Hotel needs upgraded

You get what you pay for and even less. The Only Good thing was the location. Close to 2 underground stations and buses around the corner. Hyde park too. Had a room with 5 beds. One of the side of the dobbel bed was broken and of course they did not fix it. Lucky enough we were 4 ppl. One other bed made so much noise so I ended up sleeping with a kid. Had no TV but a remote. They got us a TV but never found a remote that worked. Two nights we had to ask for sheets as they did not give us enough. One day they had only given us small towels. One lamp in the bathroom did not work. Lucky enough we lived on the top floor cause the floor made lots of noise. To axcess some of the rooms on the 3rd floor they had to go through the lift. Breakfast was poor. Warm juice, only jam and butter for the bread. Etc. Do I have to mention poor poor cleaning of the rooms? You get it. Do not choose this place if you can avoid it.

my trip to london was urgent and I was looking for one night with economic price. we choose Appollo hotel according to the picture but the reality different. the only execellent point is the location of hotel you will find bus station 2 minute away by walking and underground station around 4 minute by walking. the room furniture is old and the blanket was dirty and smell. we ask for iron and they only provide us with iron without table. Also when we just about to sleep another guest was have a key for the same room and he opened the door. the mistake was from the reception. the bed not comfortable (you feel like you are sleeping on metal spring). the noise during the night if any one move in the floor above .. you can hear their footstep. the breakfast only provid croissant,Sandwich,Jam, butter, cereal,tea,coffee,and juice

When we arrived at the hotel I asked reception about our booking he send me ground floor when I been there I would like to bomite. We come back and I asked him this not our room. He was nervous go ask your agency I can't do anything for you. I told him could you check my name again . stuff are very rude. After he send me 5th floor he said this is your room at the same time he took money from my booking details account. The room was very small and dirty room hair on the floor broken bed and one small TV doesn't work. Next day morning I told him about room he said OK. We come back hotel at evening same problem they didn't change or clean nothing. Very small bathroom sink and toilet no shampoo & soap. Even they do not care health and safety. About breakfast no comments. How many times I passed reception staff sleep no hi -hello. If you want to enjoy your holiday avoid at this hotel even they offer you free.

64-66 Queensborough Terrace, Bayswater London England

Hotel highlights

  • Walking distance to Kensington Gardens and Kensington Palace
  • Free continental breakfast
  • Bar/lounge
  • WiFi in rooms and public areas (fees apply)

Located in Bayswater, Apollo Hotel is within a 10-minute walk of popular sights such as Whiteleys Shopping Centre and Kensington Gardens. The 46 rooms at this hotel include coffee makers and TVs and guests can enjoy free breakfast. It's in central London and also close to Kensington Palace and Hyde Park.


Start your day off right with a free continental breakfast. At the end of the day, relax with a drink at the bar/lounge.


All 46 rooms provide coffee makers and phones. Guests can expect to find TVs and stay connected with WiFi. Free toiletries are also available.

Property features

Guests staying at Apollo Hotel enjoy WiFi in public areas, free newspapers, and a TV in a common area. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables.

Room options

Single Room

Twin 1 | Sleeps 1

Triple Room

Full 1 | Twin 3 | Sleeps 3

Quadruple Room

Full 1 | Sleeps 4

Twin Room

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

15% of guests recommend this hotel

Total of 862 reviews