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Recent guest reviews

Always a wonderful stay. Staff cares about their guests; rooms always clean and comfortable.

Awesome property with friendly staff!

Great experience!

the pictures online are better than what you actually see in person. room service took over an hour.

I loved it!

The staff at this hotel was so kind and welcoming. Loved the reception hour! Room was clean and comfortable. Would definitely stay again!

From check in to check out, great service. Checking in was fast and easy. Front desk responds to request quite fast. All staff super friendly and helpful, especially the doorman Mario.

We arrived in Chicago way early and still the hotel found us a ready room so we could store our bags, freshen up and not have to bother the main desk again.

Absolutely amazing!!! Staff has been exceptional and the accommodations are as well!

Convenient location

Loved my stay here! Hotel was clean & Staff was very friendly

Staff are very friendly,

Great surprise place to stay!!

Great service and friendly employees!

West Monroe Street Chicago IL

Hotel highlights

  • Walking distance to Willis Tower and Millennium Park
  • Onsite dining
  • 24-hour fitness center
  • WiFi in rooms (speed: 25+ Mbps) and in public areas (fees apply)

Located in Downtown Chicago, Kimpton Gray Hotel, an IHG Hotel is within a 10-minute walk of popular sights such as Willis Tower and Millennium Park. This 293-room, 4.5-star hotel has a restaurant, a 24-hour gym, and a conference center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Start weekdays with full breakfast, available for a fee from 7:00 AM to 10:00 AM.


Rooms

Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and safes are other standard amenities.


Property features

Kimpton Gray Hotel, an IHG Hotel features a 24-hour gym, WiFi in public areas, and meeting rooms. Valet parking is offered for USD 75.00 per night. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a conference center, coffee/tea in a common area, and free use of bicycles.

Room options

Suite, 1 Bedroom, Accessible (Communications)

1 Twin Bed | Sleeps 4

Studio Suite, 1 King Bed (Deep Soaking Tub)

1 King Bed | Sleeps 2

Suite, 1 Bedroom, Accessible (Mobil, Roll Shwr)

1 Twin Bed | Sleeps 4

Studio Suite, 1 King Bed, Accessible (Mobil, Roll Shwr)

1 King Bed | Sleeps 2

Guest reviews for Kimpton Gray Hotel, an IHG Hotel

Everyone (23) Couples (9) Family (12)
5
Partner Couples

Always a wonderful stay. Staff cares about their guests; rooms always clean and comfortable.

By on Apr 25, 2024

5
Partner Couples

Awesome property with friendly staff!

By on Mar 19, 2024

Review comment responded on Mar 19, 2024

Thanks Michael!

4
Family

Great experience!

By on Feb 15, 2024

Review comment responded on Feb 17, 2024

Hi Jade, Thank you so much for Choosing the Kimpton Gray we are very happy your experience was great! We hope to see you again soon

5
Everyone

By on Dec 17, 2023

Review comment responded on Jan 6, 2024

Thank you for staying with us and for taking the time to write a review. We are thrilled that you enjoyed your stay with us--the comfort of our guests is our utmost priority. We hope to see you again soon.

5
Everyone

By on Jul 25, 2023

Review comment responded on Aug 18, 2023

Thank you for staying with us! We are thrilled that we delivered a 5-star experience! We look forward to seeing you again..

3
Family

the pictures online are better than what you actually see in person. room service took over an hour.

By on Jul 17, 2023

Review comment responded on Jul 20, 2023

Hi Ebani, thank you for taking the time to write a review. We hope we are able to change your mind about us and visit again soon.

5
Family

I loved it!

By on May 30, 2023

Review comment responded on Jun 8, 2023

Thanks for the review Alba! We are so thrilled to hear you enjoyed your stay!

5
Partner Couples

The staff at this hotel was so kind and welcoming. Loved the reception hour! Room was clean and comfortable. Would definitely stay again!

By on May 8, 2023

Review comment responded on May 12, 2023

Hi Sarah! Thanks so much for leaving this fantastic review. We can't wait to have you stay again!

5
Everyone

From check in to check out, great service. Checking in was fast and easy. Front desk responds to request quite fast. All staff super friendly and helpful, especially the doorman Mario.

By on Apr 28, 2023

Review comment responded on Apr 30, 2023

Hi Jennifer, its so nice to hear your thoughts on the service provided. I hope you're able to stay with us again in the future, and we can't thank you enough for leaving us this phenomenal review!

5
Family

We arrived in Chicago way early and still the hotel found us a ready room so we could store our bags, freshen up and not have to bother the main desk again.

By on Apr 7, 2023

Review comment responded on Apr 14, 2023

Hi Thomas, thank you so much for the 5/5 review. We're so delighted to hear our staff was able to accommodate all of your needs! We hope to see you next time!

Kimpton Gray Hotel, an IHG Hotel

122 West Monroe Street, Chicago, IL 60603
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