water damage and construction in the way.
Upon arrival, we were told that our 5 day reservation was changed and our room wasn’t available. We were offered an upgrade which just included an extra couch. Housekeeping was an issue. 2 days went by without anyone coming to the room to clean. We had to visit the front desk twice on the third day to get someone to come and clean around 7:45 pm. We were told that since COVID, housekeeping is done every 2 or 3 days but nothing was said at check in or the website. The front desk was not guest friendly and some of the cleaning staff did not speak English. No receipt given until checkout. The assistant mgr lied about sending someone to clean our room. When we went down to the desk to look for her, she wasn’t available. I do not recommend this hotel.
Easy check in and nice clean rooms.
Nice and clean.
Awesome breakfast and a good nights sleep.
The staff was really nice and the property is in a good area. My only complaint is our room was not the cleanest. There was hair all over the sink and our bathroom had like a sewage smell the entire time.
The pool and hot tub were nice. The breakfast was good.
Everyone working here was very nice and willing to help with anything needed. Breakfast was always amazing no matter what time of the morning we were down.
The air conditioning was not working in my room. The door was not working correctly. The detachable showerhead had almost no water pressure and could not be tilted to spray anywhere but the wall.
Pool was under construction which is understandable but Fitness center was not clean. Dirty towels and smudges on wall. Also, a young lady called me prior to check in to say they gave my double bed room away due to be overbooked that they could accommodate my party in a king bed room with a pull out couch. I said OK as long as the rate was the same. She assured me it was but then it wasn't.
The property was great. There were a few area's that weren't clean in the bathroom. The first staff member I came into contact with wasnt willing to help me due to shift change. The lady that came on after was excellent. Morning staff watched me burn myself with hot coffee and replied, "Are you ok? Yeah, its hot!" Then stood their and watched from the counter. No offer for burn cream etc. It was hot enough to leave a second degree burn on the back of my hand.
The Staff at this property consistently go out of their way to be engaging, welcoming and helpful.
They offered a full breakfast. And then it was put in a to-go container, excellent!
Hotel staff was very friendly and helpful. Hotel was clean and we had no issues.
Very comfortable bed and Large Screen TV. Look you bozo's who are controlling the review, DON"T tell me how many words I must use to complete my review. There now you have your 50 words. idiots!
Nice location. Open field next to the property. Close to food and easy access to highway.
Located in North by Northwest, La Quinta Inn & Suites by Wyndham Lubbock North is a leisurely stroll from sights such as Lubbock Heart & Surgical Hospital and Alamo Drafthouse Cinema. This 109-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Sitting areas, refrigerators, and microwaves are other standard amenities.
Guests of La Quinta Inn & Suites by Wyndham Lubbock North enjoy a gym, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a 24-hour business center, express check-in, and express check-out.
water damage and construction in the way.
Upon arrival, we were told that our 5 day reservation was changed and our room wasn’t available. We were offered an upgrade which just included an extra couch. Housekeeping was an issue. 2 days went by without anyone coming to the room to clean. We had to visit the front desk twice on the third day to get someone to come and clean around 7:45 pm. We were told that since COVID, housekeeping is done every 2 or 3 days but nothing was said at check in or the website. The front desk was not guest friendly and some of the cleaning staff did not speak English. No receipt given until checkout. The assistant mgr lied about sending someone to clean our room. When we went down to the desk to look for her, she wasn’t available. I do not recommend this hotel.
Easy check in and nice clean rooms.
Thank you for your feedback!!
Nice and clean.
Thank you for your feed back.
Awesome breakfast and a good nights sleep.
Thank you Chad for your great review.
The staff was really nice and the property is in a good area. My only complaint is our room was not the cleanest. There was hair all over the sink and our bathroom had like a sewage smell the entire time.
Thank you Joanne for your feedback. I am glad you enjoyed the staff and building. However I sadden to hear you did not find our rooms clean. I can assure you that our housekeepers do their very best to clean rooms. I pray we get the chance to provide you with a better experience.
The pool and hot tub were nice. The breakfast was good.
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lubbock North. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our establishment and services satisfactory. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.
Everyone working here was very nice and willing to help with anything needed. Breakfast was always amazing no matter what time of the morning we were down.
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lubbock North. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our establishment and services satisfactory. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to offer feedback about your stay with us at the La Quinta by Wyndham Lubbock North Tx We do have a very caring and friendly staff that works to make each stay a comfortable and memorable one. Thanks for offering your view on what you thought of us!