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Hyatt Place Atlanta - East / Lithonia

3.0 out of 5.0

Recent guest reviews

I enjoyed my stay at the Hyatt place, but for some reason i didn't have a phone or a t.v remote control in my room. Other than that the experience was great...

The employees are very pleasant, but the furniture in the lounge needs to be replaced or cleaned, chairs are all stained, also bathrooms need to be updated. They should also have coffee ready for the early risers, they don't serve coffee till 6:30, when the kitchen opens. Holiday Inns have coffee all day.

We had a great time in this hotel. It is in the middle of places we wanted to go. Hot breakfast was good. Staff were really nice, helpful and accommodating. When we come visit Georgia again, we will definitely be back in this place.

The hotel and service was great with the exception of check in. We were a late check in and the lobby door was locked. We called the listed phone number and of course it was the number for all Hyatt's. They called my location and got no answer. I was still on the phone with central when someone walked by the lobby door. We flag them down and they open the door. Once we got in everything was wonderful!

Very clean and modern. breakfast is very good! Vegetarian choices. Bed was awesome compared with the previous hotel that I checked out of early. Don't try something new, stay with this hotel because it is very dependably great and with a good rate!

I was greeted as soon as I stepped into the hotel. The staff were very pleasant and friendly. Once, I checked in the room it was very clean and spacious. The next morning , the complimentary breakfast was hot and delicious. I also love the fact that there was a mall right across the street. I will definitely will be back!!!

Great location, near the mall, great restaurants, comfortable room, good breakfast. I had a great time.

Our room is very clean. Staff made us feel welcomed. Great breakfast. Great location.. Loved it. was there for 3 days.

My room was extremely clean and comfortable! All the staff was very friendly

This hotel was really quiet and very clean. The staff was extremely friendly. My friends and I were getting together for our once a year girls weekend. The Hotel does expect quiet so it was a little challenging.

Excellent hotel witth friendly staff. This place give me all the comfort and space I needed. breakfaxt and coffee is outstanding in the morning, more than I could ask for, plenty of OJ and other juices in the morning. Really a nice room with space to move about. The bath room could be bigger after getting out of shower to move around. But was fine.

This was my first time staying there and it was nice. There was no wait time to check in, staff was friendly, place was clean and the room was confortable.

Room was exceptionally clean, roomy and comfortable. Staff was extremely friendly, courteous, and helpful. Could not have asked for a better place!! I know where I'm staying next time I return to the area!!!

Very Friendly hotel staff. I truly enjoyed the complimentary breakfast. I especially liked the cleanliness of the eating area. Everything was well placed. Great experience!

The room was exceedingly comfortable with a great couch! It was easy to get comfortable in the evenings. Room was spacious and very clean. Staff was super friendly. Although the breakfast was continental (which I prefer), the choices were many and great. I will definitely stay here again!

We are currently renovating our home and needed a place to stay for a few days until everything is ok to bring home our newborn. Upon check in staff was very helpful and explained where everything was and all the amenities. The first room they sent me to had a weird smell to it almost like mold. We immediately returned to the desk and they gave me another room and went to check that room asap. The second room was great. The young lady who was working the desk and breakfast area the next morning was very sweet and nice. I was carrying food and coffee for me and my husband back upstairs and she took the time out to open the elevator and press my floor. She made me feel really welcomed. The night audit guy was very friendly as well with assisting me with reactivating my keys. The staff made the stay enjoyable.

This was a nice clean hotel with medium accommodations. It is off the beaten path if you are visiting the Atlanta area. Plenty of shopping and eateries. The staff was courteous and the price was right.

For the price.. the rooms are definitely worth it.. they are spacious, clean.. the service was excellent.. yeah the hotel is about 20 mins from Downtown but its worth it.. I have new favorite hotel in Atlanta!!

GREAT HOTEL...VERY COMFORTABLE, SPACIOUS ROOMS..ONLY THING I SEE THAT COULD MAKE IT BETTER WOULD BE TO HAVE A MICROWAVE IN THE ROOMS.

THE ROOM WAS AMAZING....WONDERFULLY COMFORTABLE..MOST EMPLOYEES WERE GREAT...THE GENERAL MANAGER WAS RUDE AND INCONSIDERATE...I WAS ROBBED AT GUNPOINT IN THE PARKING LOT AND WERE WITH POLICE THE ENTIRE NIGHT AND WAS REALLY UNABLE TO USE ROOM. I DIDNT ASK FOR REFUND JUST ANOTHER NIGHT AND WAS TOLD FLATLY NO!!! SHE SAID THE PARKING LOT SECURITY ISNT THEIR RESPONSIBILITY AND SIGNS WERE UP STATING THIS....VERY INCONSIDERATE AND UNCONCERNED FOR THE SAFETY OF THEIR GUESTS...BE VERY CAREFUL AT THIS HOTEL.....

7900 Mall Ring Road Lithonia GA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Within a short walk of Stonecrest Mall, Hyatt Place Atlanta - East / Lithonia is within 2 miles (3 km) of Strayer University. This 83-room, 3-star hotel has free in-room WiFi along with free self parking and a fitness center. Luther Rice Seminary and Davidson-Arabia Mountain Nature Reserve are also close to this Lithonia hotel.


Dining

Free buffet breakfast is offered each morning. Get a pick-me-up at the coffee shop/café.


Rooms

All 83 air-conditioned accommodations feature sitting areas. 42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer hair dryers and designer toiletries. Other standard amenities include MP3 docks, sofa beds, and refrigerators.


Property features

Hyatt Place Atlanta - East / Lithonia features a fitness center, free WiFi in public areas, and conference space. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a seasonal outdoor pool, express check-in, and express check-out.

Room options

Double Room, 2 Double Beds

Full 2 | Sleeps 6

Standard Room, 1 King Bed

King 1 | Sleeps 4

Room, 1 King Bed with Sofabed (High Floor )

King 1 | Sleeps 4

Room, 1 King Bed, Accessible

King 1 | Sleeps 4

Guest reviews for Hyatt Place Atlanta - East / Lithonia

Everyone (3) Business (5) Couples (6) Family (7) Other (4) Friends (3)
4

mistakes happen

Everyone

I enjoyed my stay at the Hyatt place, but for some reason i didn't have a phone or a t.v remote control in my room. Other than that the experience was great...

By on Apr 23, 2017

Review comment responded on Apr 25, 2017

Thank you for sharing your experience at Hyatt Place Atlanta-East/Lithonia, and we are glad you enjoyed your time with us. I will take your feedback as a training tool to improve our service going forward. Having said that, we regret the inconvenience it caused. We appreciate you being our guest and hope to see you again in the future. Sincerely, Timothy Venable, General Manager

4
Everyone

The employees are very pleasant, but the furniture in the lounge needs to be replaced or cleaned, chairs are all stained, also bathrooms need to be updated. They should also have coffee ready for the early risers, they don't serve coffee till 6:30, when the kitchen opens. Holiday Inns have coffee all day.

By on Apr 15, 2016

Review comment responded on Apr 19, 2016

Thank you for taking the time to share your constructive comments about your stay with us. Although you liked our courteous associates, we are disappointed to hear the guest room fell short of your expectations. Our hotel receives high ratings for the cleanliness and overall condition of our rooms, but some rooms may show more wear than others. I am excited to let you know we are finalizing plans for renovation this year. We invite you to stay with us again as we look forward to welcoming you to our upgraded facilities! Sincerely, Natasha Jackson General Manager

5

nice spring break getaway

Everyone

We had a great time in this hotel. It is in the middle of places we wanted to go. Hot breakfast was good. Staff were really nice, helpful and accommodating. When we come visit Georgia again, we will definitely be back in this place.

By , from Winter Springs, FL on Mar 23, 2016

Review comment responded on Mar 28, 2016

Thank you for staying at the Hyatt Place Atlanta-East/Lithonia and for the amazing remarks! We are delighted to read that our location and its proximity to all the major attractions was the highlight of your stay. We work hard to meet and exceed our guests' expectations, so I am pleased we accomplished this during your visit. It was our pleasure to have you as our guest, and we look forward to welcoming you back the next time you are in Georgia. Sincerely, Natasha Jackson, General Manager

4

thanksgiving with family

Families

The hotel and service was great with the exception of check in. We were a late check in and the lobby door was locked. We called the listed phone number and of course it was the number for all Hyatt's. They called my location and got no answer. I was still on the phone with central when someone walked by the lobby door. We flag them down and they open the door. Once we got in everything was wonderful!

By on Nov 30, 2015

5

great stop off!

Families

Very clean and modern. breakfast is very good! Vegetarian choices. Bed was awesome compared with the previous hotel that I checked out of early. Don't try something new, stay with this hotel because it is very dependably great and with a good rate!

By on May 4, 2015

5

i was attending my brother wedding

Families

I was greeted as soon as I stepped into the hotel. The staff were very pleasant and friendly. Once, I checked in the room it was very clean and spacious. The next morning , the complimentary breakfast was hot and delicious. I also love the fact that there was a mall right across the street. I will definitely will be back!!!

By on Oct 1, 2014

5

short visit

BusinessTravelers

Great location, near the mall, great restaurants, comfortable room, good breakfast. I had a great time.

By on Sep 23, 2014

5

great stay!!!!

Couples

Our room is very clean. Staff made us feel welcomed. Great breakfast. Great location.. Loved it. was there for 3 days.

By on Feb 24, 2014

5

clean and comfy

Singles

My room was extremely clean and comfortable! All the staff was very friendly

By on Feb 10, 2014

4

girls weekend

GetawayWithFriends

This hotel was really quiet and very clean. The staff was extremely friendly. My friends and I were getting together for our once a year girls weekend. The Hotel does expect quiet so it was a little challenging.

By on Dec 30, 2013