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4.5 / 5Wonderful
202 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning


What's nearby

  • Popular Location
    Botanical Garden
    14 min walk
  • Popular Location
    Santa Justa Elevator
    14 min walk
  • Popular Location
    Carmo Convent
    15 min walk
  • Airport
    Lisbon (LIS-Humberto Delgado)
    24 min drive

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    About this area


    Located in Lisbon's Bairro Alto neighborhood, Dear Lisbon - Charming House is in the city center and near a metro station. Amoreiras Shopping Center and Colombo Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Lisbon Zoo and Lisbon Oceanarium. Looking to enjoy an event or a game while in town? See what's going on at Estádio da Luz, or consider a night out at Lisbon Coliseum.

    Popular Location

    What's nearby

    • Botanical Garden - 14 min walk
    • Santa Justa Elevator - 14 min walk
    • Carmo Convent - 15 min walk
    • Rossio Square - 16 min walk
    • Lisbon City Hall - 17 min walk

    Getting around

    • Cç. Combro Stop - 3 min walk
    • Cais do Sodre Station - 10 min walk
    • Lisbon (LIS-Humberto Delgado) - 26 min drive

    About this property

    Dear Lisbon - Charming House

    An outdoor pool, a bar/lounge, and concierge services are available at this smoke-free guesthouse. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a library are onsite. All 20 rooms offer free WiFi, room service, and LCD TVs with cable channels. Other amenities available to guests include free newspapers, hair dryers, and safes.

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    No onsite parking available
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Free buffet breakfast
    1 bar
    Room service available

    Things to do

    Outdoor pool

    Family friendly

    Dry cleaning service
    Laundry facilities
    Outdoor pool


    No elevators

    Guest services

    Concierge services
    Daily housekeeping
    Dry cleaning service
    Front desk (limited hours)
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken





    Smoke-free property

    Room amenities


    Air conditioning


    Free toiletries
    Hair dryer


    Cable channels
    LCD TV


    Free newspapers


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition


    • Liked: Property conditions & facilities, room comfort
    • Disliked: Staff & service

    Too expensive for the lack of service and respect

    On our first evening, after running the AC, we had crumbles all over the floor (it looked like poops…) On our second evening, I had to go ask for more shower gel and shampoo and the employee was unable to find some shampoo for me. Note that the cleaning staff never put new shower gel, soap or shampoo in our toilet. Also, even if the policy about water efficiency and hanging the towels if we didn't need new ones was told to us by two staff, we got new towels everyday. Finally, after we had left the hotel early in the morning with no staff to be found, we were accused by email of stealing the hair dryer that we never had in our room.

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    A Charming Place to Stay!

    Fantastic stay from start to finish. The Staff cannot do enough for you & are so friendly, knowledgeable & helpful across every area of the hotel. The buffet breakfast was very varied & there was plenty of food, which was replenished all the time. I would definitely recommend booking Charming House - Dear Lisbon for your stay in Lisbon. We hope to return again soon. Many thanks to all the staff for a wonderful stay.

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Perfect Honeymoon Hotel

    We had an amazing stay! The staff was super helpful and gave us so many tips and excellent restaurant recommendations. I would stay here again! It was quaint and clean and in a great location! We were able to easily walk everywhere.

    Stayed 3 nights in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Quaint & Convenient

    A friend from Porto recommended us to stay here. Overall it was a good pick. Things to note: Reception is not 24/7, they have another property nearby that is 24/7 that you can call if you need something, however, there are no phones in the rooms so you'll need to use your cell phone, not ideal for someone without a European cell plan. Breakfast area is quite cramped and busy, there is a patio which is nice, although, typically filled with smokers. The breakfast itself is not fancy but it was OK, 1-2 fresh fruits + frozen/thawed berries, scrambled eggs, bacon, sausages, pastries/bread, cheese & cold cuts, coffee & tea. It was all fresh, but nothing is made-to-order. The location is excellent, very convenient, we didn't experience any street noise, but you can hear your neighbors in other rooms coming and going and talking in the hallway. There is no elevator, stairs-only, not a problem for us, but possibly for some. Overall, it was a good stay without any problems for us and we'd stay again.

    Stayed 3 nights in Oct 2019


    • Liked: Staff & service
    • Disliked: Cleanliness, amenities, property conditions & facilities

    The staff were friendly and welcoming. We thought the location was very good. Decent breakfast and plenty of it. The property is decorated stylishly and eclectically. However, our room was very disappointing. I asked for a garden room but once in the room, you couldn’t see the garden. The room (ground floor right at the end of the building) was gloomy and dark and backed onto the street which was noisy particularly the first night when it sounded like crates were being thrown around. The bathroom was awful with a lot of black mould in the shower. There was no seal on the bottom of the door so the floor got soaking wet and the concrete floor has started to break up. When we arrived the toilet seat was broken and on our final morning there was no hot water. Generally, the property needed more attention: dead leaves not cleared up and in the pool; needed painting inside and out. There’s no comfortable chairs in the garden and the patio sofa and chairs had no seat and back cushions. The garden area gets very little sun so the pool is freezing. It cost us £684 for 4 nights which we thought was really expensive. That particular room should be sold at a bargain price.

    Stayed 4 nights in Sep 2019

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