We paid for a room with 2 beds but only got a king and a pullout couch.
Everything was great! Staff was nice and friendly. Room was spacious and very clean! We will be staying there again this weekend!!!
Excellent
The facility is very clean and the room is spacious. They provide quite good hot breakfast under the pandemic. Highly recommend.
I left the hotel at 6 am and there was still no coffee out. The hotel also had planned on not serving breakfast, even though that was a large selling point for me on their advertisement.
Pool was closed for no reason. COVid? Seriously? Also no hot breakfast which was advertised on Orbitz as well.
Stayed one night while visiting the area. Great location, awesome accommodations, the room has a microwave, mini fridge and keurig. I travel with kids, so indoor pool and breakfast were a plus and for the price, it was a deal.
Bathroom had not been cleaned. Housekeeping came banging on the door at 8am on a Saturday. I had just checked in at midnight so didn’t appreciate that. I had booked and paid for the room via orbitz but the hotel charged me for the room again. I had to call and argue with them to refund my card.
The desk allowed us in early because we had a sick child. They also helped us when she was sick on the floor of the room.
The hotel stay was great, except for a young and rude front desk staff.
There was no indication on what the check in age was
Check in was quick and easy. We stayed a full week and so many times ithought we were the only ones there because it was soo quiet! Although breakfast was full and the parking lot were full, i rarely encountered people in the halls or elevators. I heard people in the hall one time! Also the bed and pillows were very very comfy!
Holiday Inn Express & Suites Baltimore - BWI Airport North, an IHG Hotel is located 3 mi (4.9 km) from BWI Trail and within a 10-minute drive of Oriole Park at Camden Yards. This 129-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is offered each morning.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include MP3 docks, sitting areas, and refrigerators.
At Holiday Inn Express & Suites Baltimore - BWI Airport North, an IHG Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a business center.
We paid for a room with 2 beds but only got a king and a pullout couch.
Please accept our apology for not meeting your expectations. Thank you for staying with us.
Thank you for your rating.
Everything was great! Staff was nice and friendly. Room was spacious and very clean! We will be staying there again this weekend!!!
We are happy to hear you had a great stay with us. We hope you will have an opportunity to stay with us again.
Excellent
We appreciate your excellent review. Thank you so much for staying with us.
The facility is very clean and the room is spacious. They provide quite good hot breakfast under the pandemic. Highly recommend.
We are so happy you had a good stay with us. We appreciate your recommendation and hope you will stay with us again. Thank you!
I left the hotel at 6 am and there was still no coffee out. The hotel also had planned on not serving breakfast, even though that was a large selling point for me on their advertisement.
Please accept our apologies for not having coffee ready by 6:00. This is our normal start time for coffee and our current continental breakfast during weekdays. 7:00 for weekends. We hope you will give us an opportunity in the future to show you true hospitality.
Pool was closed for no reason. COVid? Seriously? Also no hot breakfast which was advertised on Orbitz as well.
Please accept our apology for not meeting your expectations. We appreciate your feedback and hope you will have an opportunity to stay with us again. Thank you so much for staying with us.
Stayed one night while visiting the area. Great location, awesome accommodations, the room has a microwave, mini fridge and keurig. I travel with kids, so indoor pool and breakfast were a plus and for the price, it was a deal.
Thank you for the feedback, we hope to see you soon.
Please accept our apology for not having 2 bedded room available. This is not up to the normal standards that we provide. We hope you will give us an opportunity in the future to show you true hospitality.