Best Western Angel & Royal Hotel3.0 out of 5.0
Recent guest reviews
Overnight stay in 'accessible' room (off the court-yard). Access wouldn't be suitable for a wheelchair but fine if you can manage 1-2 small steps. Room had plenty of space as did the level access shower room. Super King sized bed which was clean and comfortable enough for a decent nights sleep. The room was well presented and (while I don't swab things, run my fingers along the tops of wardrobes, or crawl around the floor) was certainly clean enough for me not to be concerned in any way at all. There was a little noise (briefly) coming from the courtyard at around 10pm (it seems to be used as a shortcut by the public) but it didn't keep me awake. Reception (in the main building) was clean and the staff polite and helpful. I've had better breakfasts (tinned fruit - really?), but it was adequate - I didn't go hungry. If you have a disability, it's worth noting that the car park is at the rear of the building, across a small road. Not really far to reception but far enough if walking or carrying luggage is a bit of a challenge. Interesting building if you like architecture and history, as is the town. I'd stay again if I was in the area.
Good value 2 night break with dinner on the first night. Deluxe room spacious and comfortable. Staff friendly and helpful. You feel safe here as a single older lady on her own. Like all old buildings, there are always things which need maintenance or upgrading . But I have stayed here a few times and found it relaxing. If you have mobility problems, there is no lift and you may have a long walk up and down to your room. Make sure you let them know!
excellent hotel with more than helpful staff . would certainly stop here again. Both evening meal and breakfast were very tasty, Ideal location for the town and easy to get to from the A1. If you need to stop in the Grantham area then this hotel has got to be a contender.
My wife and I are currently suitcasing it across Europe for over a month now, trying to stay at the best available hotels in each city we visit. We were hesitant to stay here but it was a best western brand and it was really cheap, so we figured how bad could it be, the reviews look good? (Big Mistake) This place is cheap for a very good reason. The rooms are filthy and the constant noise from the courtyard below will keep you up all night long! The night manager obviously allows this place to be run like a Hostel at best and more like a low class community college dormitory. After making a midnight complaint about the noise below to him, he still allowed it to go on all night and into the morning when the kitchen crew showed up. It is totally impossible to sleep through the constant conversations taking place outside in the courtyard (echo chamber) below. Every 20 minutes throughout the night, you will hear drunks gather in front of the two in-house bars below smoking, laughing, arguing nonstop..No matter what you try to do, turn tv on, close windows (No AC, Hot and Stuffy and Smells) the conversations will seem like they are taking place next to your bed, in your room. The courtyard acts like a perfect echo chamber and the hotel staff must not realize this because they seem clueless to it, when you complain about it? Like I said, complaining to the night manager did nothing, all he does is pace the courtyard every 15 mins throughout the night, smoke his cigarette, cough then spit, then go back inside..I could set my watch by his smoking habit and pacing. Horrible! Then around 5:30-6:00am the kitchen staff shows up for work, they gather on the table below, talking about their previous night out,etc not giving any concern at all that guests are right above them, trying to get some sleep if at all possible.(Not possible) Whatever you do, don't fall for their cheap rate, it's cheap for a reason... Nobody at this dump cares and it clearly shows...Pay an extra few bucks and find a place where it's quiet, clean and they care! I have to believe some of these excellent reviews are being written by staff, there is no way anyone can say this dump is 4-5 stars at $44, lol. Pet friendly and it shows! Read the Poor and Terrible reviews for a true description before deciding to book IMO. Local and Best Western management need to actually stay in these rooms at this dump themselves during the wknd and see for themselves, how horrible that noise is coming from the courtyard IMO. Good Luck!
We arrived to find ourselves placed in a truly horrible room - No. 10, which was dark and dismal on the ground floor in the outside courtyard, with filthy carpets, and designated as a Disabled room, complete with walk in shower etc. It was horrid! To give the hotel their due, after conveying my dismay, they offered us a much better room, within the main body of the hotel - the Angel Chamber. What a difference! This room had a small sitting area, and separate bedroom. The building is clearly very old, and it was a little disconcerting to sit on the toilet and feel you were falling off - even before wine! What was unacceptable, however, was the fact that even in that lovely room, the carpets were not vacuumed well, there was dust in every corner, and the net curtains were filthy. My husband went to hang a towel on the wardrobe to dry, and found a book and an old frilly pink bra on the top of it. At least that gave us a laugh! The room was exceedingly hot and stuffy, and sadly, the open windows only let in the smell of fat from the kitchens opposite. Breakfast was ok, but nothing special. We were very grateful for the change of room, but would not return here.
We had our wedding here on 24th June & had an absolutely fantastic day. From the moment we checked in the day beforehand, to when we left on the Sunday, everything was perfect & wonderful. All of the staff were very accommodating & friendly & went out of their way to make our guests & us feel welcome & relaxed. Jane, the manager, was amazing! Nothing was too much trouble, she is a great wedding organiser & went above & beyond what you'd expect. The whole day went like clockwork, the rooms were decorated better than we could have imagined & the food for the wedding breakfast was fantastically tasty & beautifully presented. Many of our guests commented to us that it was the best food they have ever had at a wedding. We would definitely recommend this venue for anyone getting married.
Just returning back to Essex after 3 nights at this hotel where we met up with our friends from Morpeth. We wanted a halfway point to enjoy a social weekend with lots to do and decided on Grantham. This hotel fitted the bill admirably. It is located on a high street with some nice bars and restaurants but was not noisy at night. The rooms were large, clean and comfortable and were house keeped daily with fresh towels, tea making facilities, water etc. The shower was powerful with constant hot water. We ate here for our breakfasts, one lunch and one dinner and all were good value. The management and staff were unfailingly polite and very friendly and all worked exceedingly hard to make our stay enjoyable. Many thanks for the Prosecco given to us when they found out it was our anniversary and a special mention for Georgia who looked after us so well and created the 'Nutty Georgia' martini! 😁
Firstly let me say how friendly and helpful the staff are... really kind and courteous and the customer service is second to none so let me say a huge well done and thank you... My partner stays at this hotel regularly on business so I seized the opportunity to also come... What strikes me about this hotel is that it is steeped in history and the hotel is very proud of its heritage (as it should be). Very rare you can find a hotel of this standard within a town and I think it's wonderful the hotel promotes this in this way... The lounge area and bar are really comfortable and welcoming.. The rooms are again lovely (but are very dated) I understand the hotel wants to keep the uniqueness of history but the rooms really need updating and modernising (whilst still keeping its historical theme) Our room overlooked the walk through alleyway and we had to keep the windows open due to how hot the room was but it was very noisy outside which unfortunately did not give me a good nights sleep... The mattress and bed linen where clean and comfortable... The breakfast was wonderful and cooked to a very high standard... I had scrambled egg and smoked salmon... Overall I would stay here again and in whole I enjoyed my stay minus the late night revellers who kept me awake... Also possibly fans in the room in these summer months could be offered.... but thank you for a warm welcoming stay
Colleagues and I stayed for three days in June. The staff was solicitous and kind, making sure we had everything we needed. They assisted us in securing items that we had forgotten, provided excellent service at meals, arranged taxis for our business meetings, and even made an early breakfast for us when we had a train to catch. We felt most welcome and appreciated the thoughtful service and historic location.
I visitor this place for the first time this weekend and I don't rate this place. I make this comment as a general overall of everything. One member of staff was still hangover from the night before. I won't be coming back.
- Free WiFi in rooms and public areas
- Onsite dining
- 24-hour front desk
Located 2.5 mi (4 km) from Belton House, Best Western Angel & Royal Hotel is within a 15-minute drive of Woolsthorpe Manor. This 31-room, 3-star hotel has a restaurant and 2 bars/lounges, along with free in-room WiFi. National Water Sports Centre is 22 mi (35.4 km) from this central Grantham hotel.
Enjoy a leisurely bite to eat at Bertie's Bistro, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 9:30 AM.
Best Western Angel & Royal Hotel's 31 rooms are individually decorated and provide sofa beds, coffee makers, and free bottled water. 32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are also standard.
Best Western Angel & Royal Hotel features free WiFi in public areas, 3 meeting rooms, and a computer station. Self parking is available for GBP 3.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include free newspapers, a terrace, and a fireplace in the lobby.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 588 reviews