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Best Western Angel & Royal Hotel

3.0 out of 5.0

Recent guest reviews

I booked the Angel & Royal as my parents had their wedding reception there 67 years ago and my sister & I wanted this to be a surprise for them. We had a lovely meal in Bertie's Bistro and the staff were very friendly and efficient. The food was well presented and very good, the steak was excellent.

The hotel was what we expected. Nothing wrong with the place or the service we received. All the staff were helpful. The hotel is located in a good place to allow you to go out and enjoy Grantham and the surrounding area.

I recently stayed at this hotel and I fount my stay to be the worse hotel I’ve ever stayed in. Apon arriving I notice the manager stood outside front reception doors smoking away which I fount unacceptable for any hotel worker to do let alone a manager. After checking in I come to my room which is nice decorated and had a warm feeling to find the sink full of slimy water that left a smell and with the sink being hard to unplug without putting my hand into this water. Later on that evening when sitting in reception I had to put up with listening to inappropriate language from the reception staff and waitresses about customers which I fount very disgusting towards the people that pay the wages for these staff memebers. I had a glance through the menu to find very little option for vegetarians and vegan which let down this hotel completely. Apon having breakfast the next morning the croissant was barely cooked, and my breakfast tasted like it was part cooked and reheated. After my visit to this establishment I wouldn’t recommend this hotel to anyone to stay in. This hotel seriously needs to make improvements and have a massive staff meeting about language in the reception area! Disappointing visit

We booked a meal at the Angel to celebrate our wedding anniversary. You never know whether you will be put in Bertie's Bistro or the Kings Room and there couldn't be much more contract between the two in terms of setting. The food is exactly the same though! On this occasion we were in Bertie's, a nicely fitted out modern bistro style restaurant. The menu changes regularly so not much point in making specific recommendations but we both enjoyed our beetroot and goats cheese starter. If you choose the cheeseboard instead of dessert you can choose from a selection of local cheeses which is a nice touch though its a pity my port didn't arrive. Service is efficient and friendly and you are not hurried.

We held an evening conference in the beautiful Kings room for over 50 delegates including food and breakout room. Jane was brilliant from the start and made sure that all of our requirements were met (not an easy task as we were quite demanding) Jane and her staff made sure the whole evening went perfectly. I stayed in a beautiful room and had a great night sleep, having smoked salmon and scrambled eggs for breakfast. Thanks again and we will definitely be back :)

When booking, or before arriving (so you have time to cancel) ask one question...."is there a wedding"?This hotel can't cope with weddings and paying guests at the same time. Some staff tried, and credit to them, but overall we felt let down. A big shame really as this was a family celebration.

We stayed over for a family funeral and were caught up in the very bad weather during the first few days in March. The manager (Jane) and her team could not have been more helpful, arranging special meals for one of our party with eating limitations, installing extra heaters to cope with the very cold weather, and coping with lots of changes to the wake as numbers changed at short notice. This made a difficult occasion much less stressful for all the family and everyone commented how brilliant the hotel staff had been during our stay. Thank you.

Stayed for a few nights and the stay was average Breakfast is slow coffee warm in the pot and when asking for bacon with my eggs got one rasher my colleague got half a field mushroom! It's an old hotel and the staff were nice and helpful Would like to see some minor room and bathroom upgrades Would stay again but not a lot of choice for hotels in the area

We went to this lovely hotel for Christmas Sunday lunch with 4 of our friends. The service was excellent, food fantastic and very reasonably priced. It was just a shame that more people were not taking advantage of this little gem of a place. We shall definitely be returning.

We went for a funeral and the Angel was recommended and it more than lived up to the recommendation. Historic building in the center of Grantham. The food was delicious and the team (especially the manager) could not do enough or us. Our overseas vistors loved it. We will go back.

High Street Grantham England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Best Western Angel & Royal Hotel places you 2.5 mi (4 km) from Belton House. This 31-room, 3-star hotel has a restaurant and 2 bars/lounges, along with free in-room WiFi. National Water Sports Centre is 22 mi (35.4 km) from this central Grantham hotel.


Dining

Enjoy a leisurely bite to eat at Bertie's Bistro, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to 9:30 AM.


Rooms

Best Western Angel & Royal Hotel's 31 rooms are individually decorated and provide coffee makers, free bottled water, and phones. 32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Best Western Angel & Royal Hotel features free WiFi in public areas, 3 meeting rooms, and a computer station. Self parking is available for GBP 3.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include free newspapers, a terrace, and a fireplace in the lobby.

Reviews from Trip Advisor

Trip Advisor aggregated rating

80.0% of guests recommend this hotel

Total of 640 reviews