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Quality Inn Northwest

2.5 out of 5.0

Recent guest reviews

I explained to our check in clerk I was unsure of the length of our stay. It would be determined by how my daughter placed at the barrel race. If she knocked in any of the 3 days we would be leaving that night. He said no problem. I also told him I did not know which card I confirmed with and would give him my business credit card at check out. Again, " That will not be a problem" Fortunately my daughter ran all 3 days clean and we were in the finals. Sat. at check out I told the young lady I needed it on our business card and she said my amazon card was charged by manager the morning following our check in. I can fix it on my end but it should not have happened. What if we had only stayed one night? My card would have been charged for 4 nights. The beds were great!

Ok for 1 night if really need a place for the night. However hotel I'd very dated, dead bug was found on phone receiver and just not very nice place at all. Stay away if you can!

A worn out motel that has been very partially rehabilitated. Rates are low for the area and, now that I've stayed there, I understand why it's comparatively cheap. Next trip I'll pay a little more for a better maintained motel.

In Lexington for three days and the Quality Inn provide an affordable, comfortable place to stay. I would stay there again and recommend it to family and friends.

The room was NOT maintained well, furnitures, ceiling and walls looked old and broken. One of the night lamp was not working. Breakfast was not good and wifi was sooooo slow. I stayed in quality inn at Indianapolis, it was pretty good so I booked this hotel. Would not recommend anybody for this hotel.

ok for the money. needed something inexpensive and the location was perfect.

The staff could not have been more accomodating and friendly. Beds comfortable and room very clean. Breakfast room was extensive (more than just a couple of choices) Easy location to find and close to so many things.

Room was comfortable, quite. Will use in future for short stay.

Quiet hotel and efficient staff

the room was clean, water hot, fridge cold, microwave nice, room got broke into one day and the motel robbed the next. Motel was helpful with my stolen item.

Way too noisy, too close to roadway. Room was ok, nothing special. Morning breakfast provided, was sparse, apple juice was spoiled.

The motel was awful. Door panels busted, holes in the sheets, and the service was bad. Will make a note to never stay again.

I was told in my [...] reservation that I would have a non-smoking room. The hotel would not honor this. Hotel manager was rude.

We had to have a room for one night. Quality Inn had a great location and clean rooms.

It was not bad. We got stuck in a smoking room. The cable didn't always work. Not bad if you are spending most of your time away from the hotel. O.K. place just to crash for the night.

Web information said check in was at 2pm. I arrived at the hotel at 2:30 pm. Receptionist said my room will not be ready before 3 pm. He claimed that check-in time was 3 pm. I managed to get my room 15 min later. Then, I found myself in this smelly old hotel room without a towel for shower. Eventually, everything was straightened out, but I would never recommend this hotel anybody else.

It was just okay. Very old. Could use some updates on furniture.

old and run down

Rooms satisfactery,,,Apperence needs updated

The staff was very helpful. The room was clean.

Room options

Double Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Quality Inn Northwest

Everyone (2) Couples (7) Business (6) Family (3) Other (3) Friends (3)
3

check in

Everyone

I explained to our check in clerk I was unsure of the length of our stay. It would be determined by how my daughter placed at the barrel race. If she knocked in any of the 3 days we would be leaving that night. He said no problem. I also told him I did not know which card I confirmed with and would give him my business credit card at check out. Again, " That will not be a problem" Fortunately my daughter ran all 3 days clean and we were in the finals. Sat. at check out I told the young lady I needed it on our business card and she said my amazon card was charged by manager the morning following our check in. I can fix it on my end but it should not have happened. What if we had only stayed one night? My card would have been charged for 4 nights. The beds were great!

By , from Pa on Oct 30, 2016

Review comment responded on Nov 1, 2016

Dear Guest, Thank you for updating us with your feedback regarding your recent stay and we will review it during our upcoming staff meeting!

2

ok for one night!

Everyone

Ok for 1 night if really need a place for the night. However hotel I'd very dated, dead bug was found on phone receiver and just not very nice place at all. Stay away if you can!

By on May 10, 2016

Review comment responded on Aug 18, 2016

Thank you

2

should be one star!

Couples

A worn out motel that has been very partially rehabilitated. Rates are low for the area and, now that I've stayed there, I understand why it's comparatively cheap. Next trip I'll pay a little more for a better maintained motel.

By on Jul 21, 2015

4

three day stay

BusinessTravelers

In Lexington for three days and the Quality Inn provide an affordable, comfortable place to stay. I would stay there again and recommend it to family and friends.

By on Jun 30, 2015

2

kentucky trip!!

Couples

The room was NOT maintained well, furnitures, ceiling and walls looked old and broken. One of the night lamp was not working. Breakfast was not good and wifi was sooooo slow. I stayed in quality inn at Indianapolis, it was pretty good so I booked this hotel. Would not recommend anybody for this hotel.

By on May 28, 2014

3

serves the purpose

BusinessTravelers

ok for the money. needed something inexpensive and the location was perfect.

By on Nov 15, 2013

4

will stay again

Families

The staff could not have been more accomodating and friendly. Beds comfortable and room very clean. Breakfast room was extensive (more than just a couple of choices) Easy location to find and close to so many things.

By on Dec 26, 2012

3

good

Couples

Room was comfortable, quite. Will use in future for short stay.

By on Jul 11, 2011

3

lexington

BusinessTravelers

Quiet hotel and efficient staff

By on Mar 29, 2011

2

the good the bad

Singles

the room was clean, water hot, fridge cold, microwave nice, room got broke into one day and the motel robbed the next. Motel was helpful with my stolen item.

By on Mar 22, 2011