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Suburban Extended Stay Hotel

2.0 out of 5.0

Recent guest reviews

The room had sticky floors and a large spider (which indicates there were probably more insects). The kitchen and bathroom furnishings were low quality for the price. While I was washing clothes in the guest laundry room, a staffer came in and sprayed ammonia cleaner on everything, which is of course very bad for the respiratory system. When I was on my way to the front desk to check out, the cleaning person saw me and asked if I was checking out. I said yes and she responded Good! This was at 10:30am.

A very good deal for the money. Great for work trips.

The room was nothing special but there were no hot water in the bathroom sink but did have for the shower. Also there were no kleenix tissues and no hair dryer.

Hotel was very clean and quiet. I would recommend staying here.

i have had a great experience at this motel they are pet friendly and the staff is great.

I did not get the room that i reserved online but a couple of the staff members were very awesome. Sandy and Rachael absolutely rock.

The bed was pretty stiff but a standard room. A little dated but it worked for the value.

Excellent value for what u get. Kitchenette, new TV. Beds are ok. Neighbors upstairs walked with heavy feet, but not hotels fault. Room was clean an.d ready on time.Overall pleased.

This place was the worst I have ever stayed at. 1. the remote for the TV did not work 2. When i called the front desk no answer 3. went to front desk at 9:00 pm after trying for 30 mintues to call, no one there. It took over 1 hour before I was able to talk to staff. 4. asked desk for iron, and was told it was already checked out. I asked when it was suppose to be available and they told me shortly and they would call me, whenit was available. 5 hours later still no call. In fact they never called that night or the next day. 5. When time to checkout, I could not find the baggage cart. I asked the front desk where the baggage cart was, they're reply was "I don't Know why don't you go the 2nd and 3rd floor and look for it". 6. when i tried to use the wireless internet, it did not work. since the front desk did not answer phone, I went down the next moning and asked why. "Do not Know" It is apparent the "Don't Know what service means"

pillows very small and thin..no business center

This is a very basic hotel. Tried three rooms before satisfied. Bed OK. Convenient location.

1920 Lake Point Dr Lewisville TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center
  • Laundry facilities

Located within 2 miles (3 km) of Vista Ridge Mall, Suburban Extended Stay Hotel places you within a few miles (5 km) of Medical Center of Lewisville. This 145-room hotel has free in-room WiFi, free self parking, and a fitness center. Grapevine Mills Mall is also within a 15-minute drive of this Lewisville hotel.


Rooms

The 145 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, and stovetops. Guests can enjoy free WiFi and cable TV. Coffee makers and free local calls are also standard.


Property features

At Suburban Extended Stay Hotel, guests have access to a fitness center, free WiFi in public areas, and a meeting room. If you drive, put free parking to good use. The front desk has multilingual staff that can answer questions about the accommodations, services, and more. This hotel also has laundry facilities.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Suburban Extended Stay Hotel

Business (7) Couples (1) Other (3)
2

poor value

BusinessTravelers

The room had sticky floors and a large spider (which indicates there were probably more insects). The kitchen and bathroom furnishings were low quality for the price. While I was washing clothes in the guest laundry room, a staffer came in and sprayed ammonia cleaner on everything, which is of course very bad for the respiratory system. When I was on my way to the front desk to check out, the cleaning person saw me and asked if I was checking out. I said yes and she responded Good! This was at 10:30am.

By on Oct 13, 2015

4

work stay

BusinessTravelers

A very good deal for the money. Great for work trips.

By on Jul 30, 2015

3

ok room for the price

Singles

The room was nothing special but there were no hot water in the bathroom sink but did have for the shower. Also there were no kleenix tissues and no hair dryer.

By on Jun 17, 2015

5

good value!

BusinessTravelers

Hotel was very clean and quiet. I would recommend staying here.

By on Jun 9, 2015

4

very nice

BusinessTravelers

i have had a great experience at this motel they are pet friendly and the staff is great.

By on May 26, 2015

4

so-so

Singles

I did not get the room that i reserved online but a couple of the staff members were very awesome. Sandy and Rachael absolutely rock.

By on May 12, 2015

3

good for price.

BusinessTravelers

The bed was pretty stiff but a standard room. A little dated but it worked for the value.

By on May 26, 2014

4

good value

Singles

Excellent value for what u get. Kitchenette, new TV. Beds are ok. Neighbors upstairs walked with heavy feet, but not hotels fault. Room was clean an.d ready on time.Overall pleased.

By on Apr 10, 2014

1

unbelievably bad

BusinessTravelers

This place was the worst I have ever stayed at. 1. the remote for the TV did not work 2. When i called the front desk no answer 3. went to front desk at 9:00 pm after trying for 30 mintues to call, no one there. It took over 1 hour before I was able to talk to staff. 4. asked desk for iron, and was told it was already checked out. I asked when it was suppose to be available and they told me shortly and they would call me, whenit was available. 5 hours later still no call. In fact they never called that night or the next day. 5. When time to checkout, I could not find the baggage cart. I asked the front desk where the baggage cart was, they're reply was "I don't Know why don't you go the 2nd and 3rd floor and look for it". 6. when i tried to use the wireless internet, it did not work. since the front desk did not answer phone, I went down the next moning and asked why. "Do not Know" It is apparent the "Don't Know what service means"

By on Feb 22, 2010

4

business

BusinessTravelers

pillows very small and thin..no business center

By on May 22, 2008