The TV wasn't working right. The price seemed kinda high for what it was. Located right next to the highway..
Liked the hotel for an overnight and would stay again. Good value and perfect for what I needed. Pros: Very clean, new floors, warm comfy room. Helpful and friendly staff. Cons: Was a little loud with other guests. Some minor things like a broken light switch cover in the bathroom that had sharp edges, marks on the walls. Very minor cons overall.
Aweful odors. Room dirty and dingy. Very worn.
Rudeness
Great staff and very clean.
Made this reservation for my son, specifically for a non-smoking room, but he was told on arrival that "they'd just given out their last one." Look, I know this happens. And one doesn't expect a whole lot when you're making an unexpected last minute reservation at a Super 8. But this kind of bait-and-switch is not what I expect when booking through Orbitz.
Highly recommend. It’s affordable, clean, and a good location.
Nice hotel for the price. main problem was half the breakfast food was spoiled
Lost power for over an hour!! No Abbi macaroons from staff.
It was all just average.. the plugs by the bed were at the
Rooms were very dirty. The walls were dirty and the ceiling in the bathroom was black with like mold
Property was clean and quiet. Front staff was accommodating in doing a late check out for us. It was much appreciated!
This was a great place to stay, at a great price. Check in was easy, friendly staff. Rooms were comfortable and clean. Location great, with many restaurant choices.
Old stained carpets. Bedsheets we're sparkling white and clean. Surprise: the AC worked better than most better rates hotels I stayed at.
Hotel was fine and convenient to highway. Better to get a room not facing highway. One hallway smelled of smoke. Overall, was fine for an overnight stay.
Super 8 by Wyndham Latham/Albany Airport places you within a 5-minute drive of Siena College and within a 10-minute drive of other popular attractions like Rensselaer Polytechnic Institute. This motel has 44 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.
Enjoy a leisurely bite to eat at Panera Bread, the motel's onsite restaurant.
Guests can expect free WiFi and 40-inch TVs with cable channels. Bathrooms offer deep soaking tubs and hair dryers, and pillowtop beds with pillow menus ensure a restful night. Other amenities include free local calls, desks, and desk chairs. Housekeeping is available on request.
Guests of Super 8 by Wyndham Latham/Albany Airport enjoy access to free WiFi in public areas, coffee in a common area, and microwave in a common area. Free parking is available if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include express check-out, a TV in a common area, and a vending machine.
The TV wasn't working right. The price seemed kinda high for what it was. Located right next to the highway..
Liked the hotel for an overnight and would stay again. Good value and perfect for what I needed. Pros: Very clean, new floors, warm comfy room. Helpful and friendly staff. Cons: Was a little loud with other guests. Some minor things like a broken light switch cover in the bathroom that had sharp edges, marks on the walls. Very minor cons overall.
Hello Michael,Thank you for taking time to give your feedback, we apologies for the inconvenience and we will address the improvement area immediately. We are glad you had enjoyed the stay and liked the new floor we have installed. We hope to see you soon again!Sincerely,Ayush PatelFront office staff
Thank you for staying with us, hope to see you in the future!Sincerely,Front office staff
Aweful odors. Room dirty and dingy. Very worn.
Hello Greg,We apologies that you did not had great experience, we wish you had communicated to front office staff during your stay for all the concerns here. We are always available to assist each and every guest for any concerns. We value your opinion and we will update every staff member for the feedback so we can improve.Thank you,Sincerely,Alisha PatelFront office support
Hello Wendell,Thank you for taking to give your feedback. We are glad you enjoyed your stay.Looking forward to seeing you soon!Sincerely,Alisha, Front Office support
Rudeness
Dear Brian, Thank you for staying with us, we apologies that it seems you did not have a great customer service as you expected, hope you give us another chance to serve you and inform us in details of your suggestions to improve. Thank you Front office staff
Great staff and very clean.
Hello, Thank you for taking the time to share a review with us. We are ecstatic to see the 5 out of 5 scores you rated us! Our staff love to see your comment, "Great staff and very clean", will motivate them to continuously work hard to satisfy each and every guest's need. We hope that you had a lovely visit to the area and enjoyed your stay. We hope to see you again in the future. Yours in hospitality, Alisha, Guest Services Coordinator
Made this reservation for my son, specifically for a non-smoking room, but he was told on arrival that "they'd just given out their last one." Look, I know this happens. And one doesn't expect a whole lot when you're making an unexpected last minute reservation at a Super 8. But this kind of bait-and-switch is not what I expect when booking through Orbitz.
Hello Anonymous guest, We are truly sorry that your son could not get the last non-smoking room when he arrived. We know that technology is available for convenience but two different company servers don't sync on time especially the place where you booked. We certainly don't want this to happen to any guest. We will bring this feedback for attention to Orbitz and its partner website as well as Wyndham hotel group. We hope in the future you contact Super 8 direct so you can rest assured to have the availability of a non-smoking room informed. Again we sincerely apologies for this inconvenience. Rina - front office staff
Thank you for taking your valuable time to review. We appreciate your business and looking forward to seeing you again!
Highly recommend. It’s affordable, clean, and a good location.
Thank you for taking to review us, and for giving your feedback. We are thrilled to see that you had an great stay with us recently. We love to hear that our guests found our location to be convenient. Our staff takes pride in maintaining a clean property for our guests to relax and enjoy. We look forward to your next visit. Sincerely, Jay Patel GM
Joseph, We apologize that we could not exceed your expectation, yes TV service was out due to heavy rain, but it was restored soon. You were traveling in the busy event days and so prices are higher in the area but we are still economical in similar category hotels we are sure you found us online to book based on the room rate and availability during the busy season. Hope you give us another try in future and maybe look on our site for more discount.Sincerely,Super 8 front office staff.