Rude
The room was dirty and run down. There were stains on the curtains.
Needs updates
Not what it appears in the pictures. We got locked out of our room because the key lock stop working, and it was late at night. They gave us a new key which didn’t work then finally send someone to rest the key lock. Not a “Vegas” experience for travels. Hair dryer stop working as well. Room had a dirty, and old smell.
Terrible place to stay. First of all they charged $100 Cash as deposit. At the time of check out they showed us a picture of a dirty sheet and charged $30 for the damages. They claimed to have the dirty sheets on June 17th but we did not stay at the hotel on June 17th as we were in Grand Canyon and stayed at a hotel in Grand Canyon. They don’t give any receipts for the cash transactions. Terrible experience with the unprofessional staff. Don’t ever stay at this place. Room was dirty too.
The lady Erica at the counter was very rude. This property takes cash as room deposit. I did not had cash with me for deposit and they refused to use credit card as deposit.
I know it’s the travel lodge not cosmopolitan But location is great many surrounding restaurants. People were nice. Walked everywhere Place was clean. For shirt money zero complaints
Terrible service and they want to charge u for everything
Staff were rude people do not speak English and I have a necessary requirements just a horrible experience I would not recommend
So-so place. The only plus on this place is that it is on the strip.
Decent property for price.
economical for when you need that one night and can book a week ahead
Located in Las Vegas Strip within a mile (2 km) of Las Vegas Convention Center, Travelodge by Wyndham Las Vegas is within 2 miles (3 km) of other popular sights such as The Venetian Casino. This 100-room motel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is served each morning from 7:00 AM to 9:00 AM.
Guests can expect free WiFi and 42-inch Smart TVs. Other standard amenities include hair dryers, safes, and phones. Change of towels is available on request.
At Travelodge by Wyndham Las Vegas, guests have access to an outdoor pool, free WiFi in public areas, and a seasonal outdoor pool. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. This motel also has an ATM.
Rude
The room was dirty and run down. There were stains on the curtains.
Good afternoon sorry to heard that your stay wasn't that great. Thank you for your feedback and we will try out our to fixed any issues.Thank you
Needs updates
Dear Uriel,Thank you for choosing to stay with us at Travelodge Las Vegas. While we appreciate the great rating, we're disappointed to read your comments and would love to learn more about how you felt we could improve. The pleasure was all ours, and we look forward to connecting with you.
We apologize for falling short of expectations. Should your travels bring you back, we would love another chance to impress you.
Thanks for you feedback
Thanks for you feedback.
Thank you
Not what it appears in the pictures. We got locked out of our room because the key lock stop working, and it was late at night. They gave us a new key which didn’t work then finally send someone to rest the key lock. Not a “Vegas” experience for travels. Hair dryer stop working as well. Room had a dirty, and old smell.
"Dear Aida,We appreciated the opportunity to host you, and we thank you for taking a moment to share your comments. Providing exceptional hospitality is our top priority, so we're disappointed your experience was not what it should have been. Please know that we are working on the key card system to ensure it's working properly going forward. We also want to assure you that we do engage in deep cleaning processes and we appreciate you informing us of a need to address our housekeeping policies and procedures. Thank you for your comments. We hope to see you again and impress you with our improvements."
Terrible place to stay. First of all they charged $100 Cash as deposit. At the time of check out they showed us a picture of a dirty sheet and charged $30 for the damages. They claimed to have the dirty sheets on June 17th but we did not stay at the hotel on June 17th as we were in Grand Canyon and stayed at a hotel in Grand Canyon. They don’t give any receipts for the cash transactions. Terrible experience with the unprofessional staff. Don’t ever stay at this place. Room was dirty too.
"Dear Shailendra,We are grateful that we had the opportunity to host you. Please know that any cleaning fee incurred by a guest is always thoroughly investigated before the fee is charged. If you want to discuss this further, we encourage you to contact us offline. While we aim to deliver a great experience, we are committed to enforcing our policies and ensuring a comfortable environment for all. Rest assured, we will continue to do our best to provide a wonderful stay for all travelers."
The lady Erica at the counter was very rude. This property takes cash as room deposit. I did not had cash with me for deposit and they refused to use credit card as deposit.
We appreciate you taking the time to share your thoughts regarding your recent stay. It greatly saddens us to hear that we were unable to meet your expectations. Please accept our apologies if you did not receive the courteous service our front desk team usually provides; we will review your feedback internally to address where improvements need to be made. We're also sorry you were not made aware of our deposit policy and for any inconvenience this may have caused. We consider all feedback a great opportunity to continually do better. Thank you for your review, and given the chance, we would like to provide the stay you were hoping for.
Thanks for your feedback.