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The Retreat on Charleston Peak

3.5 out of 5.0

The Retreat on Charleston Peak

3.5 out of 5.0

Recent guest reviews

The hotel had a nice outdoorsy theme with a log cabin feel, lots taxidermy pieces and great views of the surrounding nature. My bed however had a dip in the middle which made things a little less comfortable.

The best Stay I ever had a a hotel in my life! I will come back to stay at Mount I Resort again .any times and will tell everyone I know about My Charleston.

Staff wss great, facilities were out dated, extremely dirty and run down.

Restaurant food are ok. But, some are not available. Some portions are minimal.

Price was low so I should not complain but the facility is falling apart. The photos on the web are very misleading. Floors are creaking like an okd house, lighting is dim, finishes very tired and place needs a major make-over if it doesnt collapse. The bathroom floor sloped as if there might be a problem w the structure Again, for the price $59 plus resort and taxes took me to $110. How we can be taxed for “resort fee” is ridiculous. You get what you pay for

Friendly staff. Hotel was busy but staff handled it well

Nice people but understaffed so tough to get service. Cheap towels/linens and no WiFi to speak of in the rooms (only what trickles from the lobby). Old cheap rooms; the place is beautiful but needs to be updated! The highlight is dinner, great food then, recommend elsewhere for breakfast

It was an old, beautiful hotel that was not taken cared of, needs updates and more amenities in the room, the description was wrong on the itinerary. No microwave, no coffeemaker, no stove top.

Over all the hotel was nice. The restaurant was great. The weather was perfect. And me and my girlfriend really liked the natural stone shop inside the hotel.

Old and charming, appeared understaffed, the front desk/coffee shop clerk was very pleasant. Extremely dog friendly in their approach but watch for the non refundable pet deposit $50 + Pet cleaning fee $25 (note total $75 per dog) and additional taxes... Also there is an "energy charge".. good local near mountains, skip the restaurant hot food came out lukewarm/cold. All that aside fresh mountain air a d nice bed best night's sleep.

The hotel was exactly what we expected. the staff was amazing the room was perfect. I will look forward to returning and spending another evening or two at the Resort.

We had one challenge after another and nothing was offered. We had to wait over an hour to check in and weren't even offered a bottle of water after having traveled all day. Our room door wouldn't shut properly. Half our group's room phones did not work. The restaurant was poorly staffed as well as the overall hotel so everything took forever. We were there for a wedding and the manager on staff during the event was inappropriate. Even the calling out directions on the phone were wrong.

Nice hotel a little dated but clean good food and a nice bar

This hotel is a great place if you are looking to get away from the city lights. The biggest issue with this room is that they charge a resort fee but there are no resort amenities.

When the temperatures go low, there is a warm fire and a comfy couch for you in the lobby of this interesting hotel. Close to many hiking trails in the Spring Mountain area, and only a bit of a drive to downtown Las Vegas, this is a great way to enjoy both extremes. Staff are very helpful, kind and nice to be with. Room is a bit dated, but in a nice way. We had a nice experience here, and would go back to stay again. There is a pond with koi and ducks at the entrance which was entertaining. And the food in the dining room is quite tasty!

This resort appears to have been really nice at one time and has teases of a very nice rustic lodge feel. But the place is run down and severely understaffed. What staff they do have are lazy and do bare minimum. We stayed for two nights and both days I saw the same trash and crumbs on the lobby floor. I enjoyed sitting near the big fireplace to read other than the scattered trash all around me - I had to pick up wrappers and paper before I could relax. The same person operates the front desk and cafe so you have to go get them. When I bought a coffee I couldn't throw away my sweetener wrapper because the trash can was overflowing so I mentioned it to the lady who waited on me and she's just brought me another trash can and walked away. It was early morning and no one else was in the lobby. The trash stayed full all day because no one wanted to empty it. Also overheard another worker being rude to a foreigner asking for directions because he couldn't understand her. The gift shop remained closed the entire stay. A small dog ran around the lobby and jumped on my lap while reading. Not cute, not everyone loves dogs. During early morning hours there were 3 people working but they stayed in the bar talking. Several people needed to check out and had to go get them. After being bothered a few times they shut the door to the bar so they couldn't be seen.

This hotel is the perfect place to stay if exploring the Mount Charleston area. We used it as our "base camp" for hiking the surrounding hills. The staff were all super friendly, helpful and polite. The room was clean, and the food in the restaurant was good. We didn't have any crazy waits or poor service. There were not a lot of people working, but that did not impact our service. The spinach dip is amazing. I think visitors see "resort" in the name and expect the hotel to have the ability to wait on visitors and provide amenities inline with Vegas strip resorts like the Venetian. This place is not a Vegas resort in that sense. However, the hotel and staff is much more personable, comfortable, and "real." You aren't surrounded by doormen and staff looking for tips 24-7.

Air Conditioner didn't work first night - 120 degrees in Las Vegas. Uncomfortable night for sure. Fixed it the next day.

This hotel is just beyond beautiful. Who would have thought you could find a mountain lodge just minutes outside of Vegas? We were in awe as we pulled in and viewed it for the first time. However, the bar and restaurant were closed early and one person was running the front desk and the bistro. She was very nice but she want a regular employee there but instead had been called from a sister hotel to work. Our a.c. Broke, and in the morning the wait for breakfast was very long. We were told a new manager had been hid and are hopeful that things will get better there because it had so much potential.

2755 Kyle Canyon Rd. Mount Charleston NV

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Concierge services

The Retreat on Charleston Peak is within the area of Las Vegas Paiute Golf Club Resort and Floyd Lamb State Park. This 62-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. It's in the mountains and also within the region of Las Vegas Mini Grand Prix and Red Rock Canyon Conservation Area.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

A flat-screen TV comes with satellite channels and pay movies, and guests can stay connected with free WiFi. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a safe, an ironing board, and free toiletries.


Property features

Guests of The Retreat on Charleston Peak enjoy access to free WiFi in public areas, conference space, and coffee in a common area. There's free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Other amenities at this ski hotel include express check-out, a terrace, and wedding services.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Deluxe Room, 1 King Bed, Balcony, Mountain View

King 1 | Sleeps 2

Junior Suite

Full 1 | Sleeps 2

Standard Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for The Retreat on Charleston Peak

Everyone (21) Couples (8) Business (1) Family (4) Friends (1)
3
Everyone

By on Nov 10, 2018

Review comment responded on Nov 10, 2018

Thank you for your rating. With the new ownership, there are plans to renovate the building and concentrate on training of staff and having fresh food. So we hope that you will visit us again.

4
Everyone

The hotel had a nice outdoorsy theme with a log cabin feel, lots taxidermy pieces and great views of the surrounding nature. My bed however had a dip in the middle which made things a little less comfortable.

By on Oct 29, 2018

Review comment responded on Nov 2, 2018

I am sorry that your bed was not up to standard, but am glad the rest of your stay was! Can't wait to have you again (which would be after hotel remodeling of rooms!)

5
Everyone

The best Stay I ever had a a hotel in my life! I will come back to stay at Mount I Resort again .any times and will tell everyone I know about My Charleston.

By , from West Point Misssissippi on Oct 28, 2018

Review comment responded on Oct 30, 2018

That is fantastic! Thank you so very much for your kind words. I will share them with our team!

2
Everyone

Staff wss great, facilities were out dated, extremely dirty and run down.

By on Mar 31, 2018

4
Everyone

Restaurant food are ok. But, some are not available. Some portions are minimal.

By on Mar 25, 2018

3

mount charleston short stop

Everyone

Price was low so I should not complain but the facility is falling apart. The photos on the web are very misleading. Floors are creaking like an okd house, lighting is dim, finishes very tired and place needs a major make-over if it doesnt collapse. The bathroom floor sloped as if there might be a problem w the structure Again, for the price $59 plus resort and taxes took me to $110. How we can be taxed for “resort fee” is ridiculous. You get what you pay for

By , from ann arbor, mi on Mar 11, 2018

5

friendly staff

Everyone

Friendly staff. Hotel was busy but staff handled it well

By , from Las Vegas on Feb 21, 2018

3

nice people, lower tier lodging experience

Everyone

Nice people but understaffed so tough to get service. Cheap towels/linens and no WiFi to speak of in the rooms (only what trickles from the lobby). Old cheap rooms; the place is beautiful but needs to be updated! The highlight is dinner, great food then, recommend elsewhere for breakfast

By , from Florida on Jan 14, 2018

2

old hotel in the mountain

Everyone

It was an old, beautiful hotel that was not taken cared of, needs updates and more amenities in the room, the description was wrong on the itinerary. No microwave, no coffeemaker, no stove top.

By , from lake havasu city on Jan 6, 2018

3
Everyone

Over all the hotel was nice. The restaurant was great. The weather was perfect. And me and my girlfriend really liked the natural stone shop inside the hotel.

By on Jun 26, 2017