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Siena Suites

2.0 out of 5.0

Recent guest reviews

only drawback is the bug problem, but staying on 2 or 3 floor solves that issue

Stayed here around a week, they allow dogs which is a huge perk. The room was great and the front desk staff was excellent. I did have problems with my keys three times which was annoying yet the staff made up for it. Also, every morning no matter if you are checking out or not, even when the 'do not disturb' sign was on my door, the housekeeping knocked super loudly and rude, screaming they were outside. Overall great hotel if you need a long stay. Beware of the area as there are many wanderers.

The staff were liars and didn't care about our stay. Air conditioning didn't work and made a loud noise, card key didn't work, fridge didn't stay cool, the beds were awful, you sat on the bed and the whole bed came 2 feet off the ground, they never came to do house keeping in our room. And we stayed 5 days. Would call the office and they never answered. I would go to front desk and there would be 3 people talking and laughing, but they were too busy to answer the phones. All of this happen after they gave us another room. The other room was supposed to be better. But it was worst. Horrible place to stay. My family stay there too, in different rooms, and they also said no house keeping came. And the rooms didn't look like the pictures.

I was looking for a place to stay in vegas and due to EDC it was hard to find an affordable place to stay. Airbnb and other hotels were well above 250 a night. This place was half and it was about a 20 minute drive to the strip. The checkin staff was curtious and helpful. The facilities were very sketchy: -the latch on the room was broken, looked kicked in. -there were little piles or cigarettes and empty beer can around the stairs. -a lot of people were hanging out on the stair wells drinking beers Furthermore, the pools were very dirty and would not dare go in there.

The business was convenient to local highways, stores, and restaurants. The business didn't seem very equipped to handle temporary reservations along with those that appeared to be permanent. Front desk personal provided information that didn't seem to be the same from day to day. There was no clear quest or hotel policy.

This place is good for location if you are playing in the soccer tournament at Silver bowl. Otherwise, I would never stay here. Very dirty (feet black after walking on floors). Fairly certain transactions were occurring in the parking lots. This is a "hotel" but also low cost apartment living...

Bed was really hard. The neighborhood was nothe good. And maintenance came at 9am to fix a sink that I didn't call in.

Love it, my second time here. Peaceful & quiet. Near restaurants. Very close to Las Vegas.

rooms had the smell of cigarettes even though its none smoking

No extra beds, no extra sheets, no extra pillows, no nothing. Personnel not nice. Old tube TV.

Great location for our softball tourney for Worlds Vegas but a few downfalls: 1. Room smelled 2. No comforters 3. No extra pillows available 4. Our 2 of 3 rooms was double booked & the replacement room they offered was being used as a furniture storage room when we opened it Good things: 1. Free use of computer & printer at front desk 2. Great location if playing at Russell Rd & Arroyo Grande 3. Within walking distance of food places, Walgreens, & a local bar

Be sure you pull back all the sheets if you stay at this hotel. We failed to do that and just went to bed. The next morning pulled sheets back to make sure nothing was left behind. Found blood on the sheets. Red blood as if the sheets were not changed at all. Seems someone made the bed after leaving blood on the sheets so it looked like the sheets were clean. It definitely was not clean at all. Felt disgusted. A lot of undesirables stay at this hotel. It was loud at night as if parties were going on. Be sure to wear socks inside because the floor was filthy as well. Could say more, but I think what I mentioned is disgusting enough! Don't stay here. A credit was given back, but still waiting for it to post on my card. Manager seemed surprised and apologized I have not heard anything from the hotel since. Would show photos, but afraid it was too graphic for the content of this review.

Hotel is beautiful on the outside. The room I was given smelled horrible. I understand being a smoking room there would be some type of odor but this was beyond a smoking odor. The first night was cold and the heater did not work. During the day, it was warmer outside and the air conditioner did not work. When I was checking out, I told the person at the desk about the heat and a/c and all I got was "Oh, that isn't good especially with the last two days the way they were."

It's in a decent area, 1/2 hr to 1 hr out of strip. It also plays a part of low income housing. Cockroaches everywhere, not good

Toilet wouldn't flush- no one came to fix it..."reminded" them in the morning, they said they would be right on it. Got back at 8 that night, still not fixed. Someone would be right there...hour later still no one- had to call down again. Someone came and fixed it - one flush later, didn't work. Beds were very uncomfortable- sagged in the middle.

I traveled with family(70+ years old parents and 4 year old kid) and they gave me a room on 3rd floor and there is no elevator. I asked for first floor room and they refused to change. After we reached the room the key doesn't work. Have to go again to front desk to fix the keys. After coming back to room, again the key doesn't work. I have to go back to front desk 3rd time as no one picked up the phone and yell at them. They sent the maintenance guy to the room to re configure the lock and get us access. It took almost a hour for us to get inside the room after we arrived and unfortunately i got my 70+ years old parent to climb 2 stairs and wait in front of door. The place was very sketchy. Even cops where there. Its not over yet. I booked a 2 br suite with full kitchen. We notice that there is absolutely no utensils in the kitchen, do they expect people to come in with all utensils? really?.Not even paper towel, plates, bowl. And there where bugs on the floor. Luckily we had only over night stay on this hotel. We managed for night and left the place. This is the worst experience i ever had.

It was nice inside, a suite with a full kitchen. We were told our room was non smoking and when we got there it kind of smelled like people had been smoking in it.

I wrote to you last week regardi,g my experience. I killed roaches, the furniture looked as though it came from a dump, bed linen was dingy. I called office - they suggested I tell Orbitx and get a refund. Whatever your fee is - I would like a refund minus your fee. I have gone through Orbitz before a92nd had wonderful results. This place needs to be taken off of your list. I would rate this hotel as a 1.5.

WAS PUT IN A SMELLY ROOM, BUT ONCE THE PROBLEM WAS REPORTED THE STAFF FIXED IT RIGHT AWAY.

Room options

Suite, 1 Bedroom (One King Bed)

King 1 | Sleeps 2

Suite, 2 Bedrooms (Two King Beds)

King 2 | Sleeps 4

Suite, 1 Bedroom (Two Double Beds)

Full 2 | Sleeps 4

Suite, 2 Bedrooms (One King Bed and Two Double Beds )

King 1 | Sleeps 6

Guest reviews for Siena Suites

Everyone (29) Business (28) Couples (30) Family (80) Other (21) Friends (25)
3

good size rooms

Everyone

only drawback is the bug problem, but staying on 2 or 3 floor solves that issue

By , from las vegas on Aug 26, 2017

3

pretty good

Everyone

Stayed here around a week, they allow dogs which is a huge perk. The room was great and the front desk staff was excellent. I did have problems with my keys three times which was annoying yet the staff made up for it. Also, every morning no matter if you are checking out or not, even when the 'do not disturb' sign was on my door, the housekeeping knocked super loudly and rude, screaming they were outside. Overall great hotel if you need a long stay. Beware of the area as there are many wanderers.

By on Jul 9, 2017

1

terrible customer service and liars

Everyone

The staff were liars and didn't care about our stay. Air conditioning didn't work and made a loud noise, card key didn't work, fridge didn't stay cool, the beds were awful, you sat on the bed and the whole bed came 2 feet off the ground, they never came to do house keeping in our room. And we stayed 5 days. Would call the office and they never answered. I would go to front desk and there would be 3 people talking and laughing, but they were too busy to answer the phones. All of this happen after they gave us another room. The other room was supposed to be better. But it was worst. Horrible place to stay. My family stay there too, in different rooms, and they also said no house keeping came. And the rooms didn't look like the pictures.

By on Jun 27, 2017

2

when you have no other affordable options.

Everyone

I was looking for a place to stay in vegas and due to EDC it was hard to find an affordable place to stay. Airbnb and other hotels were well above 250 a night. This place was half and it was about a 20 minute drive to the strip. The checkin staff was curtious and helpful. The facilities were very sketchy: -the latch on the room was broken, looked kicked in. -there were little piles or cigarettes and empty beer can around the stairs. -a lot of people were hanging out on the stair wells drinking beers Furthermore, the pools were very dirty and would not dare go in there.

By , from Manchester, CT on Jun 23, 2017

3

convenient to local highways.

Everyone

The business was convenient to local highways, stores, and restaurants. The business didn't seem very equipped to handle temporary reservations along with those that appeared to be permanent. Front desk personal provided information that didn't seem to be the same from day to day. There was no clear quest or hotel policy.

By on Apr 26, 2017

2

undesirable activity

Everyone

This place is good for location if you are playing in the soccer tournament at Silver bowl. Otherwise, I would never stay here. Very dirty (feet black after walking on floors). Fairly certain transactions were occurring in the parking lots. This is a "hotel" but also low cost apartment living...

By , from Fort Worth on Apr 12, 2017

1

not good

Everyone

Bed was really hard. The neighborhood was nothe good. And maintenance came at 9am to fix a sink that I didn't call in.

By on Mar 27, 2017

5

walking distance from restaurants

Everyone

Love it, my second time here. Peaceful & quiet. Near restaurants. Very close to Las Vegas.

By , from NV on Mar 17, 2017

3

economy hotel

Everyone

rooms had the smell of cigarettes even though its none smoking

By on Feb 11, 2017

2

no extra nothing.

Everyone

No extra beds, no extra sheets, no extra pillows, no nothing. Personnel not nice. Old tube TV.

By on Jan 18, 2017