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Ramada Las Cruces Hotel and Conference Center

3.0 out of 5.0

Recent guest reviews

The lobby is fantastic and looks amazing. Its gorgeous architecture and design is pleasing. However, the room we got was very outdated and dingy looking. Shelves were falling, paint was chipping, toilet handle had to be held down for a while to fully flush. I was not impressed. How can the lobby be so great and the rooms less than great? The Asian lady who checked us in was a bit of a push-over, but the other gentleman who helped me check out was great. I made the reservation a year in advance on a 3rd party website (Orbitz) and when we checked in, the lady kept asking where I booked it because I got such a great rate. She continued mentioning my great rate. Perhaps this is why I received a outdated room. We did not dine or get drinks here.

This is an old hotel that has an old world feel without being run down. We were there for a week attending a event and a workshop. It felt like coming home at night with all the little thighs that make for a comfortable stay like two chairs and a table (many places have one chair and leave one of us to sit on the bed). My hubby worked in the business center in the day time and one day even got a haircut in the salon.

Hotel was located perfectly for the tournament. Enough room in the grounds for a get together barbeque.

Will stay here again when coming back to the White Sands National Monunent. Loved the feeling sitting in lobby bar area.

Our stay was an excellent experience. ..the staff was friendly and was near the university where my daughter and I had to be for orientation early in the morning. ...we had an awesome daughter aND mother time!

Got woken up by housekeeping at 930 in the morning after arrving in late. GM apologized but offered little besides say "that shouldn't have happened". The room was ok and found the bed to be uncomfortable. The area is close to the university and would recommend to stay there if NMSU is what you are in town for:

The hotel staff was top notch and the room was very clean and well maintained. However, the entire hotel, especially the common areas were out-of-date and worn out. The hotel should be updated.

Wonderful environment. Great view from upper floor. Amazing pool and spa!

This is a hotel built in the late 80's. It is under new management--and it shows. The rooms are newly equipped (linens, TV, frig/micro, furniture). Bathrooms are facelifted. It is an atrium style layout with an indoor pool. The restaurant has great promise with a new chef and cooks. I would stay here again.

Room ok nothing special, just passing through to San Antonio

The hotel is lovely, however, the AC was very loud and the breakfast was less than expected. Be warned, no elevator available.

Great room - fridge is a big plus ! Very nice atmosphere ....

Nice stay. Clean room nice staff good breakfast. Breakfast staff was so friendly and worked hard to keep the area clean and stocked.

Breakfast needs to be longer - Some of the staff hurried us as we were going to eat. The place was very nice and well kept.

The hotel is in a great location for doing other activities in Las Cruces and is right off the I-10 interstate. Hotel let us check in early and the person at the front desk, Cody, helped us locating destinations in the city where we were going. Cody helped us throughout our stay. I have stayed in this hotel a few times before when it was the Holiday Inn, but Ramada has done a good job in managing it.

Our first room started leaking from the bathroom ceiling and the sink would not drain. The staff moved us to another similar room, it reeked of cigarette smoke. Our third room was really nice, very clean and not as old seeming as the first two. The breakfast was adequate, the coffe was bad. We ate dinner there the first night, the food was good but overpriced.

I stayed here with a group of Navy Vet friends from 45 yrs ago. We were well treated, enjoyed our rooms, breakfast and cordiality of the staff. I would certainly stay here again.

I had a very pleasant stay at the hotel. The staff was excellent and the room was very comfortable. The breakfast bar was average, but the staff who monitored the area were very courteous. I would definitely stay at the hotel again.

This was a home place to stay for a week. It is not new, but is in no way shabby. My bed was comfortable, the sheets and comforter were perfect. The restaurant bar was good. The price was half of what I expected to pay.

Stayed here during a return road trip from CA to FL. Stayed in one of the pet friendly rooms which had two doors. One that led to the hall and one that allowed access to the outside. Very convenient. Staff was friendly, room was clean and the location was perfect with plenty of restaurants and a Starbucks nearby. In addition it was right off the 10 freeway - perfect for road travelers. After a horrible stay at a nearby La Quinta on the way to FL this was a refreshing change and restored my faith in Las Cruces as a good stopping point on a long distance road trip.

201 E University Avenue Las Cruces NM

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located within 2 miles (3 km) of New Mexico State University, Ramada Las Cruces Hotel and Conference Center places you within a few miles (5 km) of Las Cruces Museum of Art. This 3-star hotel has 113 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking. Mesilla Valley Mall and New Mexico Farm and Ranch Heritage Museum are also close to this Las Cruces hotel.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

All of Ramada Las Cruces Hotel and Conference Center's 113 rooms are air-conditioned and have an array of amenities, including washers/dryers, microwaves, and refrigerators. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Coffee makers, free local calls, and ironing boards are also standard.


Property features

Guests staying at Ramada Las Cruces Hotel and Conference Center enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Additional amenities include 6 meeting rooms, a conference center, and a 24-hour business center.

Room options

Room, 1 King Bed, Non Smoking (Pet Friendly)

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Deluxe Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Queen 2 | Sleeps 4

Guest reviews for Ramada Las Cruces Hotel and Conference Center

Everyone (12) Couples (16) Business (2) Family (5) Friends (3) Other (5)
3

so-so experience

Everyone

The lobby is fantastic and looks amazing. Its gorgeous architecture and design is pleasing. However, the room we got was very outdated and dingy looking. Shelves were falling, paint was chipping, toilet handle had to be held down for a while to fully flush. I was not impressed. How can the lobby be so great and the rooms less than great? The Asian lady who checked us in was a bit of a push-over, but the other gentleman who helped me check out was great. I made the reservation a year in advance on a 3rd party website (Orbitz) and when we checked in, the lady kept asking where I booked it because I got such a great rate. She continued mentioning my great rate. Perhaps this is why I received a outdated room. We did not dine or get drinks here.

By on Oct 15, 2017

Review comment responded on Oct 18, 2017

Thank you for taking the time to let us know about your stay. I do apologize that you received a room that still needs a bit of work, we are remodeling our rooms to bring them in line with the rest of our beautiful hotel.

5

i love this place

Everyone

This is an old hotel that has an old world feel without being run down. We were there for a week attending a event and a workshop. It felt like coming home at night with all the little thighs that make for a comfortable stay like two chairs and a table (many places have one chair and leave one of us to sit on the bed). My hubby worked in the business center in the day time and one day even got a haircut in the salon.

By on Aug 23, 2017

Review comment responded on Aug 26, 2017

Good afternoon, Thank you for staying at our Ramada Palms Las Cruces! We appreciate your loyalty, and will continue to strive to make every stay as wonderful as possible. If you have any suggestions of feedback fell free to contact us! We look forward to having you stay with us next time!

4

tournament

Everyone

Hotel was located perfectly for the tournament. Enough room in the grounds for a get together barbeque.

By , from el paso on Jul 8, 2017

4
Everyone

Will stay here again when coming back to the White Sands National Monunent. Loved the feeling sitting in lobby bar area.

By on Jun 7, 2017

5

awesome hotel

Everyone

Our stay was an excellent experience. ..the staff was friendly and was near the university where my daughter and I had to be for orientation early in the morning. ...we had an awesome daughter aND mother time!

By , from Texas on May 26, 2017

3
Everyone

Got woken up by housekeeping at 930 in the morning after arrving in late. GM apologized but offered little besides say "that shouldn't have happened". The room was ok and found the bed to be uncomfortable. The area is close to the university and would recommend to stay there if NMSU is what you are in town for:

By on May 15, 2017

Review comment responded on May 17, 2017

We are so sorry that housekeeping woke you so early. We have adjusted our policies to ensure that this does not happen again. We are always striving to do better our guest feed back is very important in this. Thank you for helping us to improve. We would like to have another chance to wow you.

4

great hotel staff and room, but updates are needed

Everyone

The hotel staff was top notch and the room was very clean and well maintained. However, the entire hotel, especially the common areas were out-of-date and worn out. The hotel should be updated.

By on Apr 10, 2017

5

move

Couples

Wonderful environment. Great view from upper floor. Amazing pool and spa!

By on Mar 28, 2017

3

new beginning

Everyone

This is a hotel built in the late 80's. It is under new management--and it shows. The rooms are newly equipped (linens, TV, frig/micro, furniture). Bathrooms are facelifted. It is an atrium style layout with an indoor pool. The restaurant has great promise with a new chef and cooks. I would stay here again.

By on Mar 23, 2017

3

fair

Everyone

Room ok nothing special, just passing through to San Antonio

By on Feb 27, 2017