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Quality Inn And Suites

2.5 out of 5.0

Recent guest reviews

Put into a smoking room after requesting non-smoking. Carpet had a wet spot. Clerk at desk had been there since the night before. She was still there when we left at 6 the next morning.

It was a nice small motel, and the room was clean and had everything we needed.

I found this motel online, prior to my recent road trip, and compared to others that I'd seen, it looked fairly decent. When I arrived, I was pleasantly surprised as it actually looked better in person. The room was comfortable with many amenities and there were plenty of places to eat close by.

The hotel staff was friendly. Room had all amenities i could possibly need. Room was clean. Good continental breakfast. Location was ok, just on far side of town, but it was about a mile or 2 from a Walmart. Beds were comfortable.

Great staff and services. Room was clean and comfortable.

I wanted a deal and I got one. But it came with really lumpy pillows, mosquitos in the room, ants on the floor/bed, and noisy neighbors. If you need a deal, stay here. But I would rather pay more for a clean room and comfortable environment.

Clean, comfortable, good breakfast, wonderful service at front desk!

The lady that checked us in was very pleasant, however, I called to ask for some more pillows, since the three flat ones were insufficient, and the front desk gentleman said he would bring them right up, I still have not received them. The room was a cleaned real well and there was hair all over the shower.

This hotel met my needs. I do have to say that the staff was extremely friendly and helpful when I asked questions. It is not amazing, but it was a good location and met my expectations.

The room very clean and comfortable. Check in and check out were fast and smooth. Staff was polite.

Good stay. Recommend to friends. Would stay there again

Not too exciting...this hotel seems to need a lot of help. The first room assigned did not have a working toilet. The second room assigned did not have a working tub. Overall, the bargain price was not too much of a bargain. If you are there for just a night maybe....but, if you are going to stay a while don't stay here.

Our stay was local to where we live, just wanted to get away from home for a nice quiet evening. Our stay was nice and quiet. It would have been nice if the hot tub had some water in in. The pool was full and pretty but it was too cold to swim. The staff was very friendly. The room was nice and clean. The only problem we had was the clog in the sink. Other than that, the stay was enjoyable. I would definitely recommend this hotel to my friends and family.

Clean and comfortable, This is a great stop for travlers with pets.

The room was clean and well presented. The amenities were useful. The continental breakfast was done well. The staff was courteous and efficient. Thanks for a great experience!

The hotel was very nice and the service great [...]

Booked a non-smoking hotel room while driving through the area on a road trip. Upon entering the room, it smelled like an ash tray and was clearly a smoking room. The front desk agent very rudely informed me that non-smoking is only a request and not a guarantee. He would not change my room or provide a refund for another hotel. [...] we stayed at the Days Inn down the street in a very clean non-smoking room.

Clean and comfortable bed. A few gripes: Not enough towels, bedside lamp was broken, tissue box was empty and the main thing was the knock on the door by the maid in the morning wanting to clean the room before we were ready to check out. The do not disturb sign was displayed. Guess that does not mean much at this hotel! But the room was pretty nice and had a good TV.

The only good thing in this hotel was the bed - clean and really nice. Everything else - under my expectations. They charged me USD 10.00 more because I was in a "non-smoking" room!!! Also, there is a RR just "under your window". All night long I was hearing the signals (very long signals up to 2-3 min.) of the passing trains. And they were more than five that night... Also, slow speed WiFi.

pros: The room was clean. It was quiet and the room had a great air conditioner. It's a great place to sleep. The pool and pool area were small and nice. Cons: The wifi didn't work. This is typical of small hotels, there are just too many people trying to use the service. I always bring an ethernet cable, that got me connected, but it was slow, once again too many people using the same bandwidth to the internet. The breakfast was small and there weren't many options. Overall it was a good for the price. I will stay there again if I am traveling through.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Quality Inn And Suites

Everyone (3) Couples (9) Business (6) Family (6) Other (4) Friends (1)
2
Everyone

Put into a smoking room after requesting non-smoking. Carpet had a wet spot. Clerk at desk had been there since the night before. She was still there when we left at 6 the next morning.

By , from 29 Palms, CA on Jul 7, 2017

5
Everyone

It was a nice small motel, and the room was clean and had everything we needed.

By on Mar 28, 2016

4

quick stop through las cruces

Everyone

I found this motel online, prior to my recent road trip, and compared to others that I'd seen, it looked fairly decent. When I arrived, I was pleasantly surprised as it actually looked better in person. The room was comfortable with many amenities and there were plenty of places to eat close by.

By , from Battle Ground, WA on Mar 2, 2016

4

visiting mom

Families

The hotel staff was friendly. Room had all amenities i could possibly need. Room was clean. Good continental breakfast. Location was ok, just on far side of town, but it was about a mile or 2 from a Walmart. Beds were comfortable.

By on Jan 6, 2015

3

couples retreat

Couples

Great staff and services. Room was clean and comfortable.

By on Oct 12, 2014

1

nice staff, dirty room

Singles

I wanted a deal and I got one. But it came with really lumpy pillows, mosquitos in the room, ants on the floor/bed, and noisy neighbors. If you need a deal, stay here. But I would rather pay more for a clean room and comfortable environment.

By on Jun 22, 2014

5

great overnight stay

Families

Clean, comfortable, good breakfast, wonderful service at front desk!

By on Apr 7, 2014

3

would not stay again

LGBT

The lady that checked us in was very pleasant, however, I called to ask for some more pillows, since the three flat ones were insufficient, and the front desk gentleman said he would bring them right up, I still have not received them. The room was a cleaned real well and there was hair all over the shower.

By on Mar 23, 2014

3

las cruces hotel

BusinessTravelers

This hotel met my needs. I do have to say that the staff was extremely friendly and helpful when I asked questions. It is not amazing, but it was a good location and met my expectations.

By on Apr 14, 2013

4

clean and well maintained

Couples

The room very clean and comfortable. Check in and check out were fast and smooth. Staff was polite.

By on Jul 21, 2012