Rooms are getting a little shabby. Not as clean as they could be. Front desk staff is always friendly and helpful!
If you want the best of this hotel bring your blow dryer, shampoo & conditioner, coffee maker, food for breakfast.
tienen buen personal pero es muy poco y lals inastalaciones estan muy pero muy sucias y descuidadas
EVERYTHING WORKS OK ON KITCHEN, BUT KINDA NOISY FLOORS
Room was clean and comfortable. TV remote did not work.
Looked dirty and dingy, not enough lighting. Very hole in the wall feeling
My room had the smell of cooking in the air, which wasn't very comforting. For me this type of hotel doesn't work.
The hotel had a huge refrigerator Very convenient Also had utensils For cooking l felt that @ the front desk everyone was very polite & helful
Good hotel very clean I enjoyed staying over there
Excellent experience. Very happy with my choice. I’m planning to stay here soon again.
The smell of mildew hits you in the face as soon as you walk in the lobby. That mildew smell is throughout the halls of the entire place. The bathroom was partially clean, i purchased cleaning supplies and thoroughly cleaned it. The breakfast sucked, offered ice cold muffins, granola bar, coffee, and coacoa packets. Went out for dinner one night and came back to over flowing toilet, there was no one there to help, had to wait 30 min before someone finally came to the desk, And all they did was give me a plunger. There was nothing in toilet to cause the back up but it took 10 min for it to finally go down. There was no other restroom that could be used so just had to wait. I only spent abt 3 nights but I'm sure i will not book this place again.
Clean rooms great experience great staff good breakfast
nicer than expected for the cost. The room is very comfortable, room cleaning is a 5 dollar option, not needed if one is not messy. The only complaint is that breakfast is a far fantasy. Energy bars, muffins and coffee do not qualify as breakfast.
Nice hotel but room smelled like cigarettes................................................................................................................
Extended Stay America Suites Laredo Del Mar is located within a mile (2 km) of Rio Grande and Imaginarium of South Texas. The 104 rooms at this hotel include kitchens, refrigerators, and microwaves.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.
At Extended Stay America Suites Laredo Del Mar, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has a vending machine.
Rooms are getting a little shabby. Not as clean as they could be. Front desk staff is always friendly and helpful!
If you want the best of this hotel bring your blow dryer, shampoo & conditioner, coffee maker, food for breakfast.
Thank you for being our guest. We regret not meeting all of your expectations and are sorry for the issues you encountered. Kindly note, to ensure the cleanliness of kitchenware, they are kept at the front desk and are delivered to your suite upon request. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Please accept our apologies for not living up to your expectations during your visit. We want every guest who stays with us to have an exceptional experience. We did not make that happen for you, and we are truly sorry. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
tienen buen personal pero es muy poco y lals inastalaciones estan muy pero muy sucias y descuidadas
Cely, thank you for sharing your evaluation with us. Although you liked our courteous associates, we apologize for the unclean facilities. Your feedback is shared with the housekeeping team for review and action. We hope to have an opportunity to improve your impression of us. Sincerely, Hotel Management
EVERYTHING WORKS OK ON KITCHEN, BUT KINDA NOISY FLOORS
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Room was clean and comfortable. TV remote did not work.
Thank you for choosing to stay at Extended Stay America. We are delighted to read you liked our clean and comfortable rooms. However, we are sorry we missed meeting some of your expectations. We appreciate you being our guest and look forward to welcoming you again. Sincerely, Hotel Management
Dear Stacy, Thank you for providing feedback regarding your recent stay with us. While we strive to maintain our rooms to the highest standards, we understand that there may be areas for improvement and apologize for any inconvenience caused. Your comments will be shared with our team to ensure that we continue to provide clean and comfortable accommodations for our guests. On a brighter note, we are thrilled that you appreciated the impeccable service provided by our front desk staff; we will be sure to pass along your kind words. Thank you for choosing to stay with us, and we hope to welcome you back for a more pleasant stay in the future.Sincerely,Hotel Management