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Americas Best Value Inn

2.0 out of 5.0

Recent guest reviews

Is good for what u pay the stuff are very bad the first room they give me was room # 305 the worst room ever the carpet all burn and smells so bad I went there and complain about it so they did give me better room in from of the pool. The pool was really dirty I believe they don't change the water they have a free taxi I be honest that's the best think they have

Property looked worn out and dirty. Room had a hole in the ceiling. The napkin holder in the bathroom was rusted. The tub had stains in the fiberglass. Outdated, uncomfortable bed. The continental breakfast was awful. I would not stay there again or recommend this hotel to anyone, not even my dog.

Great experience, besides that the room required was a king plus a sofa bed, which they said that was wrong since theyy do not have them available but the staff lady offer us a double queen room instead

The location is great accessible to mall, restaurants and downtown. The hotel is great, I came in contact with three receptionist two were unwelcoming, I had to avoid trying to get any information from reception. the price is a little high for that facility. I had a great time.

El hotel no lo conocía, pero para un viaje de compras exprés en donde prácticamente solo requeríamos un lugar para dormir pues el precio era muy atractivo, te incluyen el desayuno y está ubicado muy cerca del Mall del Norte. La estancia fue cómoda para 4 personas en 1 habitación, obviamente si esperas lujos este no es el lugar para ti, pero las instalaciones están limpias, cómodas, hay agua caliente, aire acondicionado, camas decentes, regadera y tina de baño y hasta un microondas y frigobar dentro de la habitación. Volvería definitivamente a hospedarme aquí pues a Laredo uno regularmente va a comprar y entre más ahorres, mejor.

I was charge again at the hotel and was not happy with everything there was cobwebbs on the ceiling of the room the chairs in room both were broken and on web site it said they had cribs availiable and lady at front desk said they didn't have any also said noon check out on web site and it's at 11am

Besides of the breakfast that is a mess in the coordination but also for the education of the people, this is a very convinience hotel for etaying with the family, with good attention, clean and very well located, excellent and hugh swimming pool with BBQ grills available. I definetly witll recomend and stay again...

When I arrived at 4:00pm one hour after check in, the maintenance people were changing the compressor on the air conditiner. The commode handle was broken and had to move it a certain way to flush. The shower head was spraying water all over the place. There were no trash bags placed in the trash cans. At least, the beds were clean.

Very good attention, location and price, excellent to stay on shopping season.

THE ROOM I GOT WASNT MADE YET.. AND WHEN I WENT TO TELL THE FRONT DESK CLERK ALL HE SAID WAS "OK"..

short but sweet

5240 San Bernardo Ave Laredo TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Americas Best Value Inn places you next to Imaginarium of South Texas and within a mile (2 km) of Mall Del Norte. This hotel has 150 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Also nearby are Laredo Little Theatre and Laredo Medical Center.


Dining

Free continental breakfast is served each morning from 6 AM to 9 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 150 air-conditioned rooms provide microwaves, refrigerators, and free local calls. TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Ironing boards are also included.


Property features

Guests of Americas Best Value Inn enjoy an outdoor pool, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Guest reviews for Americas Best Value Inn

Everyone (1) Business (1) Couples (1) Family (6) Other (2)
3

nice hotel from outside the pool is dirty

Everyone

Is good for what u pay the stuff are very bad the first room they give me was room # 305 the worst room ever the carpet all burn and smells so bad I went there and complain about it so they did give me better room in from of the pool. The pool was really dirty I believe they don't change the water they have a free taxi I be honest that's the best think they have

By on Jun 1, 2016

Review comment responded on Jun 18, 2016

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Pool is out of service but it is being worked on. My most sincerest apologies

1

old dirty worn out

Singles

Property looked worn out and dirty. Room had a hole in the ceiling. The napkin holder in the bathroom was rusted. The tub had stains in the fiberglass. Outdated, uncomfortable bed. The continental breakfast was awful. I would not stay there again or recommend this hotel to anyone, not even my dog.

By on May 20, 2014

4

good to be true !

Families

Great experience, besides that the room required was a king plus a sofa bed, which they said that was wrong since theyy do not have them available but the staff lady offer us a double queen room instead

By on Mar 29, 2014

3

stress free getaway

Singles

The location is great accessible to mall, restaurants and downtown. The hotel is great, I came in contact with three receptionist two were unwelcoming, I had to avoid trying to get any information from reception. the price is a little high for that facility. I had a great time.

By on Mar 4, 2014

1

over night stay

Families

I was charge again at the hotel and was not happy with everything there was cobwebbs on the ceiling of the room the chairs in room both were broken and on web site it said they had cribs availiable and lady at front desk said they didn't have any also said noon check out on web site and it's at 11am

By on Aug 26, 2013

4

excellent for the weekend !

Families

Besides of the breakfast that is a mess in the coordination but also for the education of the people, this is a very convinience hotel for etaying with the family, with good attention, clean and very well located, excellent and hugh swimming pool with BBQ grills available. I definetly witll recomend and stay again...

By on Jul 22, 2013

1

will not stay here again

Families

When I arrived at 4:00pm one hour after check in, the maintenance people were changing the compressor on the air conditiner. The commode handle was broken and had to move it a certain way to flush. The shower head was spraying water all over the place. There were no trash bags placed in the trash cans. At least, the beds were clean.

By on Jun 27, 2013

3

good hotel and conditions, excellent location.

Families

Very good attention, location and price, excellent to stay on shopping season.

By on Dec 18, 2012

1

room

BusinessTravelers

THE ROOM I GOT WASNT MADE YET.. AND WHEN I WENT TO TELL THE FRONT DESK CLERK ALL HE SAID WAS "OK"..

By on Dec 17, 2012

3

very good

Couples

short but sweet

By on Jul 25, 2009