Sol Lanzarote - All Inclusive4.0 out of 5.0
Recent guest reviews
Room The rooms aren’t as good as those pictured on the holiday website. Apparently the hotel has recently been renovated, which I would disagree with given the condition of the bathroom in our room (1228). The bottom of the door was rotten as was the bottom of the door frame. The tiling was looking very tired with black mould in the grouting. The beds are comfortable and generally the rooms were clean. Our room was above reception so we were disturbed by deliveries etc which start quite early. The sliding patio doors on to the balcony offer little sound protection and aren’t particularly high quality. We did have some great mountain views from our balcony. If you’re on the pool side of the hotel, you may be disturbed later in the evening from the entertainment. If you want to go to bed early (before 10) then don’t be surprised if you hear the entertainment. For most people this won’t be a problem. Fittings in the room are good with a TV, fridge and microwave oven. Beds are large and the sofa beds are comfortable as well. Rooms have a safe which is charged extra. Due to the layout of the main part of the hotel, there is an atrium style corridor which is open to the sky which means you get cooling breezes through the corridors. Downside is that because the floors are concrete (not carpeted) when people are returning to their rooms at night, there is a lot of noise meaning people sleeping in the living area (sofa bed) may be disturbed. Pool The pool area is another one where the photos on the holiday website don’t’ agree with reality. The wall around the bridge on the main pool is cracked with tiles broken off. There is a large crack running the length of the wall. Pools were quite cold which was refreshing given the hot temperatures. Floors around the pool are slippy when wet so be very careful, I would recommend flip-flops. Sunbeds are often reserved despite hotel rules saying this isn’t allowed. They don’t police it at all so feel free to reserve sunbeds but be early. Food There is a large selection of food available although the hot food is hit and miss. Some of the hot food wasn’t very good and the dishes repeated most days. Breakfast was particularly worthy of note as the bacon in particular was inedible. We overheard some other guests complaining to restaurant staff about meat being undercooked from the hot plate. Overall I wouldn’t rate the food as fitting a 4 star hotel. Drinks The drinks are very good with branded versions readily available. We were drinking vodka and Smirnoff was on offer and the measures were generous. The local beer is very nice and served ice-cold so nice and refreshing. However on a few occasions, the pool bar (self serve) and snack bar (self serve) both ran out of beer and there seemed little rush to restock. Bar staff in the main hotel bar are quick to serve and remembered orders so we always got the right drinks mostly without having to ask. Location Location is excellent for the beach. There is a sandy beach less than 2 minutes walk from the hotel and the beach is great. If you want to hire sunbeds on the beach, they are charged at 4€ so not too bad really. A short walk takes you to some good shops and restaurants or you can hop in a taxi and for around 5€ you can get into Puerto Del Carmen where there are some really good restaurants. Personally I would go for a walk along the sea front, its really nice and was a pleasure to walk along. The hotel is very close to the airport so be prepared for noise from aircraft landing at Arrecife airport. Aircraft that take off heading south mean lots more noise although this didn’t happen too often. No night flights so doesn’t interfere with sleep. Entertainment Daytime entertainment is the usual water polo and keep fit which seemed to be popular. Evening entertainment was mixed. A couple of excellent shows (Mama Mia) in the evenings after you’ve had the kids entertainment (8:30pm – 10pm). We chose to sit outside with a cold drink most evenings. It may be worth taking a light cardigan or long sleeved top as despite 30°C+ daytime temperatures, it can get quite cool in the evenings especially if its breezy. Certainly not an issue though as it was really nice to be able to cool down after a day in the sun. Summary I would rate this hotel as a reasonable 3 star and certainly not as the 4 star that it is sold as. Food is hit and miss, drinks are good and location for beach etc is good
Went on a cute family holiday and the hotel itself was lovely. Not many tv channels as I was looking for brittish ones which is fair enough. Amazing pools as well with some great activities every night. Also the food was SO SO GOOD. so much variety and each night was a different theme it was great.
So in keeping with previous reviews....... We booked our 10 day holiday with Jet2holidays. The cost for 2 x adults and 1 x child was £3020.00, we paid an extra £57 drop and go parking at East Midlands and a further £12 fast track. Our first port of call was the reception, friendly smillie people who actually wanted to help you start your holiday on a good footing. The room was exactly as shown on the website, cleaned daily and towels replaced when wanted. The maid even made our girls dolls bed :o) Everyday there was an army of people cleaning the whole hotel from early hours and throughout the day and you could tell! All the staff work long hard hours and not once did I see someone who wasn't smiling and happy to help. The animation team were great, entertaining the kids from morning through til 10pm and then the adults til 11:30pm (when the all inc bar closed), There was also adult stuff going on like spin classes and aqua-gym. The holiday was fantastic, from beginning to end and for all of us. We went All Inclusive and it was great to be served branded drinks in a glass! (unless you was a the pool) There was a great selection of food from about 7am to 10 pm. Lots of which was cooked fresh in front of you.
We had a lovely stay at the hotel for 10 days. Food was plentiful with a good range of choices. Shame fellow guests didn't put their rubbish in the bins around the pool area - easier to complain about the mess rather than not make it in the first place. It is breezy in the area so rubbish will move about. We had a spacious room with sea view, microwave, fridge, kettle etc. No complaints from us.
After seeing some recent reviews I was more than a little worried about arriving here. We have just returned from an 11 night stay with our 7 year old daughter & I am glad to say that we had an amazing holiday & I would definitely recommend this hotel. It is bigger than it looks on the photos however the layout of the buildings stop it from feeling so large. The pool areas are lovely, it's split into 3 areas..the middle pool is 1 metre deep, this is the smallest of the pools so the sun bed area around it is not very big. The other pool is 2.4 metres deep (unnecessarily deep really) loads of sunbed area around it. We sat round the 1.5 metre deep pool, this is where most families with children who could swim were, great for inflatables, plenty of sun beds around it although you do need to have your towels down by 7am to get one...my only gripe would be the umbrellas, there are some but not nearly enough to go round, if you want one you will need to be reserving at around 6.30am!! Despite this the pool area is great, the snack bar serves a good variety of food, ice cream tubs, ice lols & slush puppies. Yes by late afternoon there was sometimes empty plastic cups blowing around the sunbeds but the lifeguards were doing their best to pick them up, nothing to worry about though. The restaurant food was lovely, great variety including freshly cooked fish & meats. The food was always hot & constantly being replenished, good selection of salads & breads, lovely desserts. The hotel was full yet the restaurant coped really well, there are 2 seating areas outiside which we prefer & easily got a table every breakfast & evening meal time. We booked a sea view suite, absolutely fabulous, the lounge area was huge with a comfy sofa, table & chairs, fridge, microwave, kettle, loads of storage space. Huge separate bedroom with the biggest bed we've ever slept in. Massive bathroom with bath & shower. Lovely balcony with fabulous sea view. The hotel is opposite a lovely beach, a promenade runs for miles either way you go, great as its only for walkers & bikes. A 5ish minute walk to the right is Los Picolos, very pretty with nice restaurants & bars, good selection of shops too. Carry on another 20 minutes & you reach Playa Del Carmen, a larger town with a good choice of everything, we preffered Los Picolos as it was much quieter. Next to the hotel is a small selection of bars & restaurants, Oceans is definitely worth a visit. 10 minute walk to the left of the hotel & you reach the airport, you are at the end of the runway so planes go directly over your head,,,great fun. The surrounding area is very pretty, the hotel is fabulous...Can't wait to go back.
Stayed here for 11 nights start of august.stayed with my wife and boy of 5yrs.the hotel has many good points but some very bad points which comes nowhere near the other 4 star hotels we've stayed in.the location of the hotel is great,right on the beach and only 5 mins from airport 8 euro in taxi.the animation team were great with kids and worked tirelessly,weren't to pushy and in your face either,shout out to Joyce.rooms were very big and modern(sea view definitely worth a little extra).drinks good,cruzcampo on draught and mostly branded spirits.bbq on a Saturday was awesome,wish they done it more often.however there was a few bad points that make this hotel a 3 star and not a 4 star.food being the main complaint,too many nights it just was not up to standard.yes you will always find something but it was VERY repetitive.hotel seemed very understaffed,leading to long queue,s for pretty much everything from bars,dining room and reception.the only 4 star we've stayed at that you've got to pay for room safe(30euro).floor areas around pools need to be jet washed or scrubbed daily and not just a quick wetting from the hose in the morning.all in all we had a decent holiday and we would return but certainly not a the price we paid.little tip for the reception staff at checkout a simple thank you or how was your holiday might make people more inclined to go back.
We have just got home from Sol Lanzarote, following a 10 day holiday with myself and my wife and out two sons 7 & 4, and we had an excellent time. I am somewhat confused about the picky and overly critical other reviews, so I will address these points with my own thoughts: the average expectations of an average person, as opposed to some of the people who must be thinking they were checking into the 7* Atlantis in Dubai. Upon arrival we checked in at 11.30pm, and were understandably tired. We checked in and were offered a late dinner they had prepared for us in the restaurant. It was a nice touch but was not for us - fish based with full langoustine, (not in any way fish lovers), some other bizarre herb infused fruit cocktail and cold tomato soup (it was supposed to be cold). Not to our tastes but the gesture was nice and we felt bad for barely touching it. Upon returning to reception to go up to our room the male receptionist had somebody show us to our room, and we think told us he would get our bags taken up, although his English was broken at best so I could be mistaken. We waited quite some time for the bags but eventually gave up and went back for them. This was no problem - we would have quite happily taken them ourselves originally but the receptionist seemed insistent they would come up. The room itself was spacious, clean and as described, although unlike some other reviewers we resisted the need to get on our hands and knees with a black light or swab for cultures. The food seems a divisive point in these reviews. To us while the food was a little samey it catered to all tastes and seemed pretty well done, with a wide selection on offer and everything well stocked at all times. Some fellow reviewers talked about lengthy queues. There were queues at times if you were there at the peak, but at the most 3 or 4 at a time. This is our 3rd all inclusive holiday in 3 years (each different hotels and destinations) and the format and nature has been the same at all 3, although the food at this one was the best. Unless this was your first all inclusive holiday I find it odd other reviews have criticised the format, as this no different to others. If you are expecting a-la-carte on an all inclusive you're and idiot and will be disappointed. It doesn't work like that. The snack bar also seems to divide opinion. For me the clue is in the name. If you want a meal you will be disappointed. If you want a snack needs are well catered for - hot and cold food, salad, crisps, a multitude of drinks, ice cream and ice pops available. If this doesn't meet your needs I would question whether your expectations were realistic to start with. The pools are adequate: there are 4 of various depths and in good order. There aren't enough sun beds for sure, but then other people complain they are too tightly packed in, so surely the hotel can't win? The towels being out early is a problem as it is at every hotel in Europe. However people have vastly over exaggerated in their reviews that 'all the Sun beds are reserved by 6am.' That is not true. There are still some left at 9am, although admittedly I could see why this could be frustrating. One thing that does puzzle me on the reviews is the criticism for maintainance work at the hotel. Some people say it needs some (I would agree), but other people moan when it is being carried out. They can't win. Some people have picked out that some of the parasols were being painted (which they were), but the hotel did one each day to minimise disruption. These are probably the same people who would moan If the parasols needed painting. The entertainment is ok, kids disco is good but from what we saw of the main entertainment it was poor unless done by the on site entertainment team. For example we saw the 'Neon Disco' which was a good idea and the entertainment team did a great job and threw themselves into it but the 'group' booked to perform were terrible at best. The female singer was too quiet, there was a man playing saxophone (badly) to a backing track for some bizarre reason and a 'DJ' who was about 110 years old. The hotel should have saved some money and got the on site team to do the disco, they would have done a great job. All in all a great experience that lived up to our (not too over the top) expectations, and a good time was had by all.
My family and I arrived at the hotel Sol Lanzarote on the 27/07/2017. On approaching the hotel it was obvious that the hotel building was not visually appealing as the pictures in the brochure. When checking in we were given limited instructions as to where our room was situated, there was no assistance available to help with our luggage to our room and we had to struggle walking up steep walkways to get to the lift. It was very clear to us then that the areas around the buildings were very unkempt with litter including paper plates,cup,platic forks ect stroon all around and staff were walking past the litter oblivious to the problem and making no attempted to pick the litter up and this included what appeared to be management of the hotel. Our first impression of the room appeared to be clean but on closer inspection we notice the floors to be quite dusty with grit/dust. On the balcony we saw cigarette ends littering the balcony soil area at the front of the balcony (meant for flowers which there were none) they remained there the whole of our stay at the hotel. We changed and went for our evening meal, this area was equally unkempt with napkins on the floor and food and drinks spills that weren’t cleaned, and we also experienced excessively long queues for most food choices and food not of a good quality. We decided to leave the hotel and eat in other restaurant in the area. The next day we couldn’t get near the pool as the sun bed were all taken and it was so busy that the beds had no room between them, people were climbing on the bed from the bottom as there was no room between them at either side. The pool beds were dirty as the whole pool area didn’t get cleaned neither on a morning or night when holiday makers were finished for the day and this happened all week. We went to collect hotel beach towels so we could go to the beach sun beds but we were told there wouldn’t be any towels for at least an hour or two as they were still in the laundry, this was 10.30am (this was the time given to us to collect towels 10.30-4.00pm) After complaining the assistant went to the laundry to collect the beach towels for us. When we eventually received our towels we headed across the promenade to the beach where we then asked for 20 euro for our beds for the day. We paid this every day for the duration of the holiday and again there was no mention of this in your brochure. When returning to the hotel for an evening drink before going to our room we found children
Ref: Hotel Sol - A Wonderful Holiday Experience A faultless holiday and am looking forward to return next year. The balcony view overlooking the pools and across to the beach and sea were fabulous. The tennis court was also a great aspect of the holiday which my family all benefited from. I would highly recommend Hotel Sol!
We checked in to this hotel on Tuesday 11th July for a week, I was actually freaking out about what it was going to be like after reading some reviews truth is I can not fault a thing, the staff are lovely and friendly our room has been cleaned beautifully every day, the food is good, and the snack bar next to the pool has everything you could want to pick on all day my kids love all the drinks and the ice creams so much to do everyday water aerobics, games around the pool, kids club they won't get bored, we've loved every second and would 100% come back so don't let any bad reviews put you off 😊
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- 3 outdoor pools
Located in Matagorda within a 15-minute walk of Pocillos Beach, Sol Lanzarote - All Inclusive is within a few miles (5 km) of Rancho Texas Park Zoo. This 343-room, 4-star resort welcomes guests with 3 outdoor pools, 2 restaurants, and free in-room WiFi. It's on the beach and also close to Gran Casino de Lanzarote and Puerto del Carmen Beach.
This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Quench your thirst with a drink at the bar/lounge.
All of Sol Lanzarote - All Inclusive's 343 recently renovated rooms provide balconies, minibars, and phones. 39-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets. Desks are also available.
Sol Lanzarote - All Inclusive features 3 outdoor pools, a children's pool, and a fitness center. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Other amenities at this beach resort include an outdoor tennis court, free WiFi in public areas, and a free kid's club.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 3572 reviews