- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
- The following credit cards are accepted: MasterCard and Visa.
- Due to national regulations, cash transactions can't exceed EUR 2500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
- The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
- No rollaway or extra beds are available.
Club Del Carmen by Diamond Resorts3.0 out of 5.0
Recent guest reviews
Arriving here is like coming home. Being welcomed and greeted by a friendly receptionist who recognises us is lovely! There have been more alterations and building works since our last visit, with some ongoing refurbishment work to improve the poolside (underground) toilets and laundry room, but that's only a minor inconvenience. The resort is spotlessly clean and all the accommodation has now been modernised to a high standard. All the staff are very friendly and helpful.
The apartment was immaculate with every appliance & utensil you could think of provided even down to clothes pegs & IPod docking station. Sun loungers on the balcony along with table, chairs & parasol (I could have moved in permanently & not have to change a single thing!!) The staff were extremely helpful & attentive. The onsite bar / restaurant was superb - value, quality & staff. Always a choice of beds round the pool which also had a lifeguard on duty at all times. As an able bodied person I was very impressed with all the disabled access provided all round the resort. There are several shops just outside the resort, with the main strip a 15min walk away, as well as an amazing beach directly opposite. As a regular visitor to Puerto del Carmen this resort is by far my favourite & will definitely be booking again!
We moved to Club Del Carmen on the 2nd day of our holiday as our original apartment in another complex was not habitable and they literally saved our holiday, the apartment was amazing clean, up to date and had everything you’d expect from a diamond resort, the reception staff were extremely helpful and polite and the complex was secure with all gates having keycard locks... we didn’t want to leave!!! The whole complex is more like a 5 star and we’ll definitely be back!!!
We moved to Club del Carmen on the 4th day of a 7 day holiday. (Our apartment at a different apartment complex had been broken into). We moved into sheer luxury. The complex is secure with a buzz in system, 24 hour reception, cctv throughout the complex all added to us feeling relaxed after a traumatic start to our holiday. The standard of cleanliness was 5 star, the apartments are 5 star, the staff are friendly welcoming and go over and above making your holiday complete. Bailys bar and restaurant offered great snacks as well as dinners at affordable prices. The staff in the bar were so friendly with a special mention to Oscar and Gary. This place is definitely worth a few extra pounds to stay in. We will return again soon.
Room on the bottom floor was brilliant - just wish the pool was open longer... and the bar staff were very attentive and understanding ,, they were always happy to help and assist when required.. they should always be commended....
Lovely clean well maintained resort. Staff friendly and helpful. Resort situated at one end of Puerto Del Carmen. Nice walks along to resort from here. Only 10-15 mins from the airport. Stayed in 1 bed appt with lovely pool and side sea view.
Great apartments! They have recently been refurbished and are very clean and modern. Excellent facilities in the apartment including full size oven, dishwasher, microwave and loads of pots, pans, plates and utensils. The balcony was a good size with sunbeds in case you want to sunbathe in private. They are located within walking distance of Matagorda and Puerta del Carmen so you have a choice of bars, restaurants and shops. Very quiet too! Only slight disappointment was lack of cleaning/bin emptying despite our understanding of them striving to be eco (which we really appreciated). We'll be back next year!
We got a good deal and for a 3 star it’s very good. Rooms have all the things you could need and bed was very comfy Only complaint would be our room only cleaned twice in 7 days and second time the day before we left. Nice food at the pool bar and friendly staff Only a short walk to the start of all the bars and restaurants
We spent last week at Club Del Carmen and loved it. The apartments are lovely and clean and very well fitted out and the staff were really friendly and couldn't do enough to help. The Baily Bar serves good food and is very reasonably priced. There was some building work going on but it wasn't very intrusive and it in no way affected our holiday - very minimal signs of it - all in all a very enjoyable time - would recommend.
Get to hotel, noisy building works can’t sit around the pool and this is supposed to be a diamond resort. I wouldn’t even class it as rusted steel ! There was a small notice on reception and we are now told it will be like this for the duration ! Reception - we apologise but it is what it is.
- Onsite dining
- Outdoor pool
- WiFi in rooms and public areas (fees apply)
- Laundry facilities
Within a short walk of Pocillos Beach, Club Del Carmen by Diamond Resorts is within a mile (2 km) of Rancho Texas Park Zoo. This 66-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and a spa tub. Gran Casino de Lanzarote and Puerto del Carmen Beach are also close to this Los Pocillos hotel.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.
The 66 air-conditioned rooms feature kitchens and furnished balconies or patios. Flat-screen TVs come with digital channels and DVD players, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, phones, and ironing boards are also standard. Limited housekeeping is available.
At Club Del Carmen by Diamond Resorts, guests enjoy an outdoor pool, a children's pool, and a spa tub. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this beach hotel include WiFi in public areas, laundry facilities, and a garden.
Reviews from Trip Advisor
88.0% of guests recommend this hotelTotal of 412 reviews