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Red Roof Inn Lansing East - Michigan State University

2.0 out of 5.0

Recent guest reviews

What was not wrong is the shorter list. Well at least there were not bedbugs, because I checked!! Blood on the carpet, missing light bulbs from fixtures, filthy, stains on furniture (they just need to be wiped down)!!! The light in the bathroom is unusable. The fan element is broken in bathroom and makes a horrible and loud noise and the light in there is an awkward yellow, like a bug light is in it. Nothing like showering in the dark! It is close to the highway and you can hear every vehicle driving by! By 2 am and still unable to sleep, people yelling in the parking lot I seriously debated checking out and finding different accommodations but I was already on a time crunch knowing that would add 1-2 hrs more of me not sleeping. They serve breakfast, toaster is broken. One side doesn’t work at all, other side only toasts one side of the bread. Toasters are $20, if you are making this part of your services, find a moment to replace it. The walls of the room were so dusty you could write on them. Overall one of the worst rooms I have stayed in my 25+ years of traveling. Yet the housekeepers have envelopes in the room asking for tips, here is a tip, CLEAN!!!

Ants and bugs all over in the room. I requested to switch into another room but almost the same dirtiness. Not a quality someone can sleep. Hairs were still inthe tub. Sigarette ashes were in yhe bathroom.almost the room was nonsmoking. I feel very unsafe and faced into some.dangers

Good price, location, found it late in day and it was a good value

Old and rusty. Staff super nice and professional

First off, my room looked nothing like the picture. I was in town for an interview and the room had neither an ironing board or an iron and I had to go ask for them. There were multiple boxelder bugs in my room. My second night there I didn't sleep because there were guests in the parking lot outside my hotel room partying next to my rental car and I was worried something would happen to it. The only saving grace for this place is that the staff as very kind and helpful.

I did not have very high expectations for this hotel in the 1st place, so I'm not terribly disappointed. The girl and the front desk was very accommodating and allowed me to check in early, so that was a plus. No bathroom in the lobby, which was odd. No hairdryer in the room. TV reception was poor or non-existent. It was raining pretty hard, so the must have the Dish Network or some other non-cable provider. There was a bug in the room when I arrived - not a huge deal but put some doubt in my head about the cleanliness of the room. Overall, I was just looking for a place to sleep cheaply and this hotel provides that. It could just use some upkeep and the aforementioned hairdryer.

The hotel staff (1 person) was helpless against the loud and drunk people outside our room all night long, and I mean all night. Shouting, banging on doors, cursing. Didn't get any sleep, ruined the next day.

Room was clean, staff was pleasant. Only two towels in a room for four people. Easily resolved.

Hotel room was clean. The staff were efficient with check in and check out procedures. The breakfast was strictly continental. Nothing warm except the toast. Very minimal.

No coffee maker, no microwave unless you pay more money (wasn't told that until after we were put in the room), breakfast was only bread (muffins, bread, bagels) items, oranges, apples, watered down juices and packets of oatmeal. I will not stay there again.

Ok for quick stay. Room was clean. Amenities are very basic.

Do not stay in this dirty disgusting place!! The toilet did not work and when I told the girl at the front she just said sorry, but didn't do anything about it. Also, there were finger prints in either blood or feces around the bathroom door!! So filthy and gross, and way overpriced for this nasty place! You couldn't pay me to stay here again!!!

Stay was as nice as can be expected, but the room and public areas need remodeling.

The bed was very comfy and the location was very convenient. The only negative things I would have to say was that the TV had a chunk missing from the screen, some of the paint in the room was chipped off the wall and the bathroom was very tiny (it was hard to shut the door while in it) Otherwise everything was great and had a good nights sleep for a good price!

I stayed here for one night it was perfect for the price. The staff was friendly and the room was clean. The mattres was a little firmer than I like but it was still a great deal. It was super close to the freeway and the room was nicely updated.

The staff was great and was awesome about helping me with directions for places that my GPS could not find. The room was clean and the pillow were eh but the overhead light above the shower was dull to say the least and the light cover was an orange tone which made it harder for any light to come into the room.

The hotel was clean and well lit. Location was nice for visiting campus and close to shopping. Staff was very pleasent and helpful.

Very convenient from highway, staff and rooms were very nice

It's a good Hotle to stay in clean, good stuff, I would recommend this place to a friend cause reasonable price compared to what u get

3615 Dunckel Road Lansing MI

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Located within 2 miles (3 km) of Forest Akers Golf Courses, Red Roof Inn Lansing East - Michigan State University places you within a few miles (5 km) of College Fields Golf Club. This 80-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Also close to this Lansing hotel are Michigan State University and Spartan Stadium.


Dining

Free continental breakfast is offered each morning.


Rooms

Red Roof Inn Lansing East - Michigan State University's 80 air-conditioned rooms provide free local calls. Guests can expect to find free WiFi and 25-inch TVs with cable channels and pay movies. Rooms also include free toiletries.


Property features

Guests of Red Roof Inn Lansing East - Michigan State University enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests.

Guest reviews for Red Roof Inn Lansing East - Michigan State University

Everyone (11) Business (25) Couples (15) Family (13) Friends (6) Other (12)
1
Everyone

What was not wrong is the shorter list. Well at least there were not bedbugs, because I checked!! Blood on the carpet, missing light bulbs from fixtures, filthy, stains on furniture (they just need to be wiped down)!!! The light in the bathroom is unusable. The fan element is broken in bathroom and makes a horrible and loud noise and the light in there is an awkward yellow, like a bug light is in it. Nothing like showering in the dark! It is close to the highway and you can hear every vehicle driving by! By 2 am and still unable to sleep, people yelling in the parking lot I seriously debated checking out and finding different accommodations but I was already on a time crunch knowing that would add 1-2 hrs more of me not sleeping. They serve breakfast, toaster is broken. One side doesn’t work at all, other side only toasts one side of the bread. Toasters are $20, if you are making this part of your services, find a moment to replace it. The walls of the room were so dusty you could write on them. Overall one of the worst rooms I have stayed in my 25+ years of traveling. Yet the housekeepers have envelopes in the room asking for tips, here is a tip, CLEAN!!!

By , from chicago, il on May 12, 2018

Review comment responded on Jun 26, 2018

Thank you for taking the time to leave us a review and rating. Our Inn is under renovation I hope you can give our in a second chance after the renovation. Thanks, Angela Pozos General Manager

1

cleanness

Everyone

Ants and bugs all over in the room. I requested to switch into another room but almost the same dirtiness. Not a quality someone can sleep. Hairs were still inthe tub. Sigarette ashes were in yhe bathroom.almost the room was nonsmoking. I feel very unsafe and faced into some.dangers

By , from lansing michigan on Nov 23, 2017

Review comment responded on Nov 28, 2017

Thank you for taking the time to tell us about your experience at the Red Roof Inn Lansing East - MSU. I am sorry that your experience did not meet your expectations. Please accept my sincerest apologies. There is no excuse for this our Inn will be speaking with staff regarding this matter. At Red Roof, we strive to provide superior service to every customer; therefore your feedback is very important to us. I want you to know that we are taking the appropriate measures to address the problem that occurred during your stay to prevent any future occurrence. Please know that we value you as our guest and appreciate your business. As a token of our appreciation, we will be sending you a free night certificate in the mail. Thank you again for bringing this to our attention and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours, Angela Pozos General Manager Red Roof Inn - Lansing East - MSU

3

staff helpful professional

Everyone

Good price, location, found it late in day and it was a good value

By , from wash dc on Nov 21, 2017

Review comment responded on Dec 9, 2017

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Lansing East - MSU. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels Sincerely, Angela Pozos General Manager Red Roof Inn - Lansing East - MSU

3

very dated furniture

Everyone

Old and rusty. Staff super nice and professional

By , from chicago on Jan 7, 2017

2

bugs

Everyone

By on Nov 6, 2016

2

i didn't feel safe staying here.

Everyone

First off, my room looked nothing like the picture. I was in town for an interview and the room had neither an ironing board or an iron and I had to go ask for them. There were multiple boxelder bugs in my room. My second night there I didn't sleep because there were guests in the parking lot outside my hotel room partying next to my rental car and I was worried something would happen to it. The only saving grace for this place is that the staff as very kind and helpful.

By on Nov 6, 2016

3

a little rough with some amenities missing

Everyone

I did not have very high expectations for this hotel in the 1st place, so I'm not terribly disappointed. The girl and the front desk was very accommodating and allowed me to check in early, so that was a plus. No bathroom in the lobby, which was odd. No hairdryer in the room. TV reception was poor or non-existent. It was raining pretty hard, so the must have the Dish Network or some other non-cable provider. There was a bug in the room when I arrived - not a huge deal but put some doubt in my head about the cleanliness of the room. Overall, I was just looking for a place to sleep cheaply and this hotel provides that. It could just use some upkeep and the aforementioned hairdryer.

By , from Novi, MI on Oct 17, 2016

2

a few guest ruin it for everyone

Everyone

The hotel staff (1 person) was helpless against the loud and drunk people outside our room all night long, and I mean all night. Shouting, banging on doors, cursing. Didn't get any sleep, ruined the next day.

By , from upstate ny on Oct 17, 2016

4

economical choice

Everyone

Room was clean, staff was pleasant. Only two towels in a room for four people. Easily resolved.

By on Oct 10, 2016

4

good hotel for a quick in and out.

Everyone

Hotel room was clean. The staff were efficient with check in and check out procedures. The breakfast was strictly continental. Nothing warm except the toast. Very minimal.

By on Jul 28, 2016