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Steigenberger Hotel Frankfurt-Langen

4.0 out of 5.0

Recent guest reviews

Shuttle pick-up and return to the Air Port was a great plus.

We arrived about 8:30 and called ahead if the shuttle is still running that time, they said every 30 mins, Got to the shuttle stop about 8:40 and called them they said the shuttle will arrive at 9pm. Saw the Steigenberger frankfurt airport shuttle and they said they dont go to the Langen location, waited again and about 9:20-9:30 saw the same shuttle again but no Langen shuttle! So called again and the lady at the front desk was kind enough to tell us to take a cab and they will foot the bill. The hotel was far from airport about 30 mins, but that was the <200€/night I could find and booked it 2 weeks prior to check in. I heard there was an event going on (maybe Oktoberfest) so most of the hotels are either fully booked or were >200€ a night. Room was clean and beds were comfortable, our checked luggage was left behind in Serbia so they provided us with some standard toiletries. Woke up around 4 am because of some tapping noise and thought its just some weird noise A/C was making but then my husband woke me up at 6 am and sure enough the A/C was leaking!! My sandals was soaking wet! Called the front desk and they said to turn off the A/C but the maintenance guy will come later. Breakfast was 17€ per person but have alot of choices plus they have sparkling wine and omelette station Overall it was an OK stay, enough for 1 night and we've been to worse and don't really complain much.

was convenient - takes 15 min by shuttle to terminal..

great place to stay, good location near the train station and also has a great bar and restaurant

Perfect hotel for an overnight stay at Francfort airport. Shuttle bus to/from airport, clean rooms, friendly staff, excellent buffet breakfast. Location a bit surprising in a more or less industrial/business area.

Basic hotel . Good for short stay if you have a car as it is not close to shops or restaurants. Not far from airport.

First, this hotel needs to take the work Frankfurt OUT OF THEIR NAME. The hotel Is in the city of LANGEN and NOT Frankfurt. This becomes an issue when you try to use your cars GPS. You will NOT find this hotel if you try to look in Frankfurt. Furthermore, this hotel does not have air conditioning. I'm from the states, where every hotel, even the 1 star hotels have A/C. That being said, the hotel was pleasant, the staff were friendly and parking is free. We didn't have time for breakfast because our flight left pretty early. The airport is only 20 minutes away, which is convenient and the reason we decided to stay there. Once we found it after stopping for directions, we found the hotel in LANGEN, Germany.

We have stayed at the Steinenberger hotel for the past 3 years and are very satisfied with it.

The location of the hotel is the best!!!! 3oo m from the train!!! If you like a 4 stars hotel for reasonable price this is it!

Hotel was farther from the Ariport than 7.5 miles. Maybe as the crow flys but it took 25 minutes to get from Airport to hotel. Also there are two Steigenberger hotels. Two different shuttles.. becarful not to get on teh nice new bus!! takes you to the wrong hotel.

Great price, about 10 mins from the airport! Great service

Nice quality, nice rooms and great personnal, who serve customers very nice.

Very clean hotel; service was very good but not much to look at. Located in an industrial/warehouse area near the airport, perfect for business or transient passengers. Clean rooms, comfortable beds. One negative was that one of our non-smoking rooms, smelled like cigar smoke and they immediately changed the room for us which was a minor inconvenience... Also, the AC units are extremely noisy!

The only thing I have nice to say about this Hotel is it is close to the airport and metro station. If you choose to stay be aware that the Airport shuttle bus only picks up every hour, so depending on when your flight arrives you might be waiting awhile. (I waited over 45mins in the cold). Hotel staff is not very organized. Lost my reservation, put me in a smoking room when I requested a non-smoking. FYI they are very limited on the number of non-smoking rooms and it is almost like 1st come first serve. Beware Internet usage is 14 Euro per day ( Highway Robbery!) Metro station is about 5min walk. No good restaurants close to the hotel. Hotel restaurant mediocre at best. My advice take the train somewhere to eat

old hotel without old charm, service people kind but does not make up for lack of overall quality, bathroom without soap etc. Restaurant quality poor.

Late check in is rough for international travelers

Good value. Good accomodation (family of 3) and restaurant Maxx was absolutely fine dining at a reasonable cost. Staff was all wonderful. During our stay the weather was unbearably hot & humid and there is no air conditioning, but the room had a window for ventilation and the staff immediately delivered, not one, but 2 fans, upon request.

Worst experience in 5 years (I travel 30 weeks/yr)

This was my first stay at this hotel in Frankfurt. The location to train station made it very easy to travel daily to Messe Frankfurt for the Paperworld Show. The airport shuttle was excellent. The room was very clean, quiet and comfortable. The hotel staff was very couretous. The breakfast was good not great and the dinners were equally good but not great. I highly recommend this location as an economic choice for staying in Frankfurt for the Paperworld Show.

Room temperture was difficult to control, it was to hot and the ceiling fan made noise.

Robert-Bosch-Strasse 26 Langen HE

Room options

Superior Room, 1 King Bed

King 1 | Sleeps 2

Business Room, 1 King Bed

King 1 | Sleeps 2

Economy Room, 1 Queen Bed

Queen 1 | Sleeps 2

Guest reviews for Steigenberger Hotel Frankfurt-Langen

Everyone (2) Business (13) Couples (9) Family (7) Other (2) Friends (1)
5

made reservation while at the frankfurt air port.

Everyone

Shuttle pick-up and return to the Air Port was a great plus.

By , from Palm Beach, Florida on Sep 27, 2016

Review comment responded on Sep 29, 2016

Dear Bill We thank you for your time to write us a short review to your stay. We are glad to read to make you an excellent stay with us and you could profit from our free airport shuttle. We look forward to welcome you again as our guest and thank you for your stay. With kind regards

3

a little far from airport

Everyone

We arrived about 8:30 and called ahead if the shuttle is still running that time, they said every 30 mins, Got to the shuttle stop about 8:40 and called them they said the shuttle will arrive at 9pm. Saw the Steigenberger frankfurt airport shuttle and they said they dont go to the Langen location, waited again and about 9:20-9:30 saw the same shuttle again but no Langen shuttle! So called again and the lady at the front desk was kind enough to tell us to take a cab and they will foot the bill. The hotel was far from airport about 30 mins, but that was the <200€/night I could find and booked it 2 weeks prior to check in. I heard there was an event going on (maybe Oktoberfest) so most of the hotels are either fully booked or were >200€ a night. Room was clean and beds were comfortable, our checked luggage was left behind in Serbia so they provided us with some standard toiletries. Woke up around 4 am because of some tapping noise and thought its just some weird noise A/C was making but then my husband woke me up at 6 am and sure enough the A/C was leaking!! My sandals was soaking wet! Called the front desk and they said to turn off the A/C but the maintenance guy will come later. Breakfast was 17€ per person but have alot of choices plus they have sparkling wine and omelette station Overall it was an OK stay, enough for 1 night and we've been to worse and don't really complain much.

By , from Chicago, IL on Sep 17, 2016

Review comment responded on Sep 20, 2016

Dear Kristina We are happy that you have taken your time to share your experience with us. We take every review seriously, because the only way we can improve our service. We feel sorry that you have some problem to get to the hotel with our shuttle but we are happy to hear that the front desk find a pleasant solution for this problem directly. Regarding the A/C we had some problems during the week of the stay. Because the outside temperature was so high, our A/C system in the room has problems to compensate this and produced more condensation as normal. We will apologize for this. Thank you for being our guest and we look forward to welcome you again. With kind regards

3

good business hotel location for airport departure

BusinessTravelers

was convenient - takes 15 min by shuttle to terminal..

By on Nov 8, 2015

4

excellent place

BusinessTravelers

great place to stay, good location near the train station and also has a great bar and restaurant

By on Apr 21, 2015

4

close to airport

BusinessTravelers

Perfect hotel for an overnight stay at Francfort airport. Shuttle bus to/from airport, clean rooms, friendly staff, excellent buffet breakfast. Location a bit surprising in a more or less industrial/business area.

By on Sep 23, 2014

3

basic and convenient.good value for price

Singles

Basic hotel . Good for short stay if you have a car as it is not close to shops or restaurants. Not far from airport.

By on Jul 31, 2014

3

wrong address and no air conditioning

Couples

First, this hotel needs to take the work Frankfurt OUT OF THEIR NAME. The hotel Is in the city of LANGEN and NOT Frankfurt. This becomes an issue when you try to use your cars GPS. You will NOT find this hotel if you try to look in Frankfurt. Furthermore, this hotel does not have air conditioning. I'm from the states, where every hotel, even the 1 star hotels have A/C. That being said, the hotel was pleasant, the staff were friendly and parking is free. We didn't have time for breakfast because our flight left pretty early. The airport is only 20 minutes away, which is convenient and the reason we decided to stay there. Once we found it after stopping for directions, we found the hotel in LANGEN, Germany.

By on Jul 17, 2014

4

excellent location for business and easy access to downtown frankfurt

Families

We have stayed at the Steinenberger hotel for the past 3 years and are very satisfied with it.

By on Feb 12, 2014

4

great time in frankfurt!

BusinessTravelers

The location of the hotel is the best!!!! 3oo m from the train!!! If you like a 4 stars hotel for reasonable price this is it!

By on Feb 21, 2013

2

not as advertized

BusinessTravelers

Hotel was farther from the Ariport than 7.5 miles. Maybe as the crow flys but it took 25 minutes to get from Airport to hotel. Also there are two Steigenberger hotels. Two different shuttles.. becarful not to get on teh nice new bus!! takes you to the wrong hotel.

By on Apr 18, 2011