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Recent guest reviews

The property was clean looking. However, it was a bit difficult figuring out how to navigate the property to park near my room. Keep in mind that may have been because it was dark as I arrived around midnight. But overall I had no complaints.

The place was awful. Will never stay there again, dirty grounds not maintained staff was not very helpful.

Parking for handicap in front of my room was not available to me. TV was not working properly. I did inform the front desk staff. They were not able to help me with either issue. I was already unpacked and ready for bed to watch TV., so moving me to another room was not acceptable since it was too late (After midnight [12:00am])

Satisfied with Room for handicap, parking space in front of room door.

Clean, good breakfast, wonderful friendly professional staff. They love and do their job

This property is extremely run down, dirty, and unsafe. There is no restaurant unlike its advertisement suggests. It is understaffed. Our toilet overflowed in the middle of the night and we could not get a maintenance man to come to the room. No one was available for check out for more than 30 minutes. The area is also unsafe and there agrees no lights in the parking lot. DO NOT STAY AT THIS HOTEL!

I like good . Everything was good can’t complain about it

Outside of motel was in bad condition,inside of room needed repair.

Todo estaba dañado en el cuarto,baño malo,no huvo television,la llave de la bañera mala.todo horrible.

Lititz Pike,1492 Lancaster PA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Clipper Magazine Stadium is within 2 miles (3 km) of Clarion Inn & Suites Lancaster while other popular attractions such as Fulton Theatre are within 3 miles (5 km). This 3.5-star hotel welcomes guests with 148 rooms and conveniences like free in-room WiFi, free self parking, and a fitness center.


Dining

Start your day off right with a free continental breakfast, served each morning from 7 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.


Rooms

All 148 rooms provide coffee makers, free local calls, and ironing boards. TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Desks are also available.


Property features

Guests of Clarion Inn & Suites Lancaster enjoy a fitness center, free WiFi in public areas, and a conference center. A stay here includes free parking. Multilingual staff is on hand to answer questions. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Clarion Inn & Suites Lancaster

Everyone (11) Couples (2) Family (4)
1
Everyone

By on Sep 1, 2020

Review comment responded on Sep 1, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4
Everyone

By on Dec 1, 2019

Review comment responded on Dec 7, 2019

We thank you for staying with us. We strive to accommodate our guests and will continue to make improvements. Thank you for your feedback.

4
Everyone

By on Nov 5, 2019

Review comment responded on Nov 6, 2019

We thank you for staying with us. We strive to accommodate our guests and will continue to make improvements. Thank you for your feedback.

5
Everyone

The property was clean looking. However, it was a bit difficult figuring out how to navigate the property to park near my room. Keep in mind that may have been because it was dark as I arrived around midnight. But overall I had no complaints.

By on Oct 27, 2019

Review comment responded on Oct 29, 2019

We thank you for staying with us. We strive to accommodate our guests and will continue to make improvements. Thank you for your feedback.

1
Partner Couples

The place was awful. Will never stay there again, dirty grounds not maintained staff was not very helpful.

By on Oct 2, 2019

Review comment responded on Oct 4, 2019

We thank you for staying with us and apologize we did not meet your expectations. We strive to accommodate our guests and will continue to make improvements. Thank you for your feedback.

2
Everyone

By on Aug 13, 2019

Review comment responded on Aug 17, 2019

We are sorry you were unhappy with your stay. We are working hard to finish the upgrades to the property. We have made a lot of changes so far and take pride in our property here. We are headed in the right direction with the staff training and enthusiasm. Choice gives us great guidance in finishing our changes and our management team here is working hard to make sure we continue to complete all changes to make sure we meet and exceed guest expectations.

1
Everyone

By on Aug 12, 2019

Review comment responded on Aug 17, 2019

We are sorry you were unhappy with your stay. We are working hard to finish the upgrades to the property. We have made a lot of changes so far and take pride in our property here. We are headed in the right direction with the staff training and enthusiasm. Choice gives us great guidance in finishing our changes and our management team here is working hard to make sure we continue to complete all changes to make sure we meet and exceed guest expectations.

3
Everyone

Parking for handicap in front of my room was not available to me. TV was not working properly. I did inform the front desk staff. They were not able to help me with either issue. I was already unpacked and ready for bed to watch TV., so moving me to another room was not acceptable since it was too late (After midnight [12:00am])

By on Jul 27, 2019

Review comment responded on Jul 29, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Alex Crawford General Manager Clarion Inn & Suites

3
Everyone

Satisfied with Room for handicap, parking space in front of room door.

By on Jul 5, 2019

Review comment responded on Aug 17, 2019

Thank you for letting us know about your stay and hope you had a good time visiting Lancaster

5
Business Business

Clean, good breakfast, wonderful friendly professional staff. They love and do their job

By on May 27, 2019

Clarion Inn & Suites Lancaster

1492 Lititz Pike,1492, Lancaster, PA 17601
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